Technician System

Location:

Posted:

March 09, 2010

Fred Kintzel

Indianapolis, IN 46241-5625

*.*******@*******.***

Personal Summary

Installed and maintained phone systems, business computer systems, point of sale

systems and cash registers, disk storage units, robotic tape storage units, tape drives,

printers and PCs. Looking to utilize my skills with a solid company.

Technical Qualifications

Vast experience in the electronics industry. Attended ITT Technical Institute for one

year with 3.2 GPA. CompTIA Network+ certified. Utilized oscilloscopes, analog and

digital voltmeters, T1 testers, butt sets, cable tone/tracers and cable testers. Experienced

with Excel, Word and PowerPoint.

Professional Experience

Avaya – Indianapolis, IN February 1998 to April 2009

Phone technician on small business to large enterprise phone systems.

Heavily experienced in cabling.

Programmed phones, voicemail and auto attendants for various Avaya platforms.

Customers included The Department of Homeland Security, General Electric,

Merrill Lynch, Smith Barney, Coke Cola, McDonalds and Bank of America.

Assigned to over 150 projects for The Home Depot.

Avaya Certified Associate in IP Telephony.

Omega Data Systems – Indianapolis, IN October 1996 to February

1998

Computer technician for IBM AS/400s, IBM System 34s, IBM System 36s, IBM

System 38s and IBM PCs.

Storage Technology Corporation – Indianapolis, IN August 1987 to October

1996

Computer technician for StorageTek robotic tape storage units, tape drives, disk

drives and printers for IBM mainframes.

Trained on IBM 3090 mainframes.