Project Manager
Resume:
JORGE ALVAREZ
Date of Birth th
Address **** ****** **, *** #****. Doral. FL-33166.
Phone 954-***-****
email **********@*****.***
QUALIFICATIONS
More than 14 years of experience managing, developing and implementing successful IT solutions for large-scale
high-complex business projects.
Deep business knowledge relating to financial and telecommunication industries to positively contribute in the
alignment of the enterprise objectives, strategies and vision with the information technology and hardware platform
available.
Highly developed communication, presentation, negotiation and interpersonal skills.
Technical literacy as Oracle Applications Developer and Databases Administrator.
Bilingual (English / Spanish) with experience in dynamic and multi-cultural environments.
WORKING EXPERIENCE (Summary)
ABN AMRO – Venezuela (RBS Group), Since February 2008.
Head of IT services and solutions for all business units in Venezuela.
Banco Industrial de Venezuela, June 2006- November 2007.
Vice-president of Technology (Communications Division) in charge of Voice and Data, Infrastructure, Central Core
and Operations Areas.
Banco de Venezuela / Grupo Santander, Caracas - Venezuela. Since August 1999 through February 2006.
Systems Manager for Internet Channels, leading technological and business projects offering knowledge as
internet and Oracle databases specialist.
OLTP Voice, Caracas, Venezuela. April 1998 through August 1999.
Senior Leader for a technology consultant company providing services for telecommunications industries.
Uni USA Trading, Florida – USA. January 1997 through February 1998.
System Analyst responsible for the development of payroll and RMA (Return Merchandise Authorization)
applications for a computer trade company.
Riminigames S.A. Caracas, Venezuela. January 1996 through December 1996
System Analyst responsible for the development of payroll, invoicing, inventory and activities control modules for
“Riminigames Integrated System”.
Callaos & Asociados, Ingenieros Consultores, Caracas – Venezuela. March 1993 through December 1995.
System Consultant, specialist in the development of financial systems using Oracle tools under Unix platforms.
99-2000 Corporation C.A, Caracas – Venezuela. December 1992 through February 1993.
Thesis. Programmer analyst for the “Management System”.
EDUCATION
Graduation Date: December 2009– Bachelor’s Degree in Computer Sciences. Universidad Nueva Esparta.
Caracas – Venezuela.
1994 - Technical Degree in Computer Sciences. (Técnico Superior en Computación). Instituto Universitario
Nueva Esparta. Caracas - Venezuela.
COURSES
2005 – Quality for Bank Customers. Banco de Venezuela. Caracas - Venezuela.
2005 – Technology and Security: myths, secrets and realities. Caracas - Venezuela.
2002 – Oracle World. California – USA.
2002 – ISO 9001 -2000. Banco de Venezuela. Caracas - Venezuela.
2001 – Money Laundering. Banco de Venezuela. Caracas - Venezuela.
2000 – Supplier and Customer Management. Banco de Venezuela. Caracas - Venezuela.
1999 - Project methodology. OLTP Voice Caracas - Venezuela.
1999 - “Oracle 7: Performance & Tuning”. Oracle de Venezuela. Caracas - Venezuela.
1998 - “Oracle 7: Database Administration”. Oracle de Venezuela. Caracas- Venezuela.
1997 - English: Levels I and II. Lindsey Hopkins Technical Institute. Miami, Florida.
1995 – Reengineering symposium. Universidad “Simón Bolívar”. Caracas - Venezuela.
1994 - Structured Analysis of Information Systems. Callaos y Asociados, Ingenieros Consultores C.A Caracas -
Venezuela.
WORKING EXPERIENCE (Detailed)
ABN AMRO, Caracas - Venezuela Since February 2008
Job Description:
Head of IT services and solutions for all business units in Venezuela. Considering the acquisition of ABN AMRO by
RBS Consortium on October 2007, the focus is on rebranding, systems integration and overseeing global information
technology initiatives.
Responsibilities:
Manage diverse cross functional teams in Hardware, Software, Technical Support and other IT functions.
Manage financial resources by assessing current technology strategy and optimizing IT Managed cost
component of budget (Reducing unnecessary purchase, looking for the best offers of service. working with multiple
vendors).
Coordinate integration and rebranding activities with other leadership team members from other countries.
Improve and maintain local, global and external audits ratings.
Create a high performance culture with engaged and committed employees through mentoring and coaching
(Over 10 employees).
BANCO INDUSTRIAL DE VENEZUELA, Caracas – Venezuela June 2006- November 2007
Job Description:
Vice-president of Technology / Communications Division in charge of Voice and Data, Infrastructure, Central Core
and Operations Areas. The architecture integrated Sun 4500 running Unix, Apache, HP ProLiant, Ubuntu, JAVA,
PHP, PostgreSQL.
Responsibilities:
Oversee day-to-day production environment.
Set-up, coordinate and review all project plans that affect the areas managed.
Define and supervise project execution strategies, paying attention to contingencies.
Budget administration considering timeline, quality and costs.
Hiring and managing of staff (Over 50 employees)
Supplier liaison.
BANCO DE VENEZUELA / GRUPO SANTANDER, Caracas – Venezuela August 1999 – February 2006
Job Description:
Manager in charge of control automated solutions over internet channels. Projects managed: Internet Home Banking,
Office Banking, Clients Profit and Institutional Page. The architecture integrated Sun 15000 running Solaris, Oracle 9,
JAVA, PHP, SQL, PL/SQL, C, Visual Studio, and IBM OS/390 supporting existing legacy applications and data.
Responsibilities:
Conduct project management activities throughout the lifecycle of the project.
Budget accounts administration.
Staff and suppliers supervision, ensuring timely and in-budget execution.
Design/Revision of system processes.
Provide technical advice in Oracle Database Administration and Programs Development.
OLTP TELCO, Caracas – Venezuela April 1998 – August 1999
Project Description:
Development of “Pre-Payment for Cellular Phones” and “Pre-Payment for Beeper” applications for a telephone
company in Dominican Republican using Oracle and Unix.
Responsibilities:
Development of the system screens.
Elaboration of the database ER diagram.
Oracle databases administration:
Elaboration of the security system for users and processes.
Training on the system to more than 100 users.
Development of documentation standards for user and system manuals.
UNIUSA TRADING CO. Miami – FL. U.S.A January 1997 – February 1998
Project Description:
Development of the Payroll and RMA (“Return Merchandise Authorization”) applications using Access 2.0 for
Windows
Responsibilities:
Processes re-engineering.
Analysis, design and implementation of the applications.
Database design and administration.
Training to the users.
RIMINIGAMES C.A. Caracas- Venezuela January 1996 – December 1996
Project Description:
Development of the payroll, invoicing, inventory and activities control modules of “Riminigames Integrated System”
Access 2.0. for Windows.
Responsibilities:
Processes re-engineering
Analysis, design and implementation of the system modules.
Migration of the inventory and invoicing data from Oracle 6.0 to Access 2.0 for Windows.
CALLAOS Y ASOCIADOS, ING. CONSULTORES C.A. Caracas – Venezuela March 1993 – December 1995
Clients:
Contraloría General de la República: Public Administration Control System
Banco Central de Venezuela: Banking Administration System
Inelectra: Payroll, Invoicing and Treasury System.
Projects Description:
Analysis, design and implementation of systems modules using Oracle databases and development tools.
Responsibilities:
Analysis, design and implementation of system modules.
Databases physical and logical design
Analysis and implementation of SQL transaction improvements.
Configuration and tuning of Oracle databases
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