JARAD MICHAEL KRANTZ
Apt *B
Ithaca, NY 14850
Day/Evening: 610-***-****
********@*******.***
Education
Cornell University, School of Industrial and Labor Relations; Ithaca, NY
Bachelor of Science Degree GPA: 3.5 May 2008
Master of Industrial and Labor Relations Degree GPA: 3.65 May 2009
Concentration: Dispute Resolution
Reading Area Community College; Reading, PA
Associate of Applied Science in Business Management GPA 3.74 June 2005
Schuylkill Valley High School; Leesport, PA
Diploma June 2001
Awards Phi Theta Kappa International Honors Society • National Merit Scholar
Relevant Courses
Staffing Organizations • Managing and Resolving Conflict • Developing Leadership •
Negotiation Theory and Practice • Negotiation and Conflict Resolution • Labor and Employment
Law • Employment Discrimination and the Law • Employment Law I • Public Finance •
Constitutional Aspects of Labor Law • Arbitration • Macro/Micro Organizational Behavior •
Macro/Micro Economics • Business Law • Human Resource Management • Collective
Bargaining • Negotiation Theory and Practice • Negotiation and Conflict Resolution
Work Experience
United Parcel Service; Cortland, NY September 2001-Present
Operations Supervisor
•Coordinate, train, and evaluate employees • Evaluate local market to develop and execute plan to
achieve corporate objectives • Motivate employees to meet company goals • Handle employee disputes
related to workplace issues • Coordinate activities with other departments • Create business development
initiatives for long-term growth
•Related Experience: Invited to participate in grievance arbitration hearings related to workplace
disputes
Computer Skills Microsoft Excel • Microsoft Word • Adobe Photoshop • LexisNexis • Microsoft
Access • Microsoft PowerPoint • Adobe PageMaker • WordPerfect
Interests Student member of the Association for Conflict Resolution • Meals-on-Wheels •
Habitat for Humanity • Traveling • Hiking • Camping • Bicycling • Boy Scouts of
America