Manager Quality Assurance
Resume:
BRIAN DANIEL POHL
Austin, TX 78726
******@*********.***
Summary:
Leader of Global Application Development/and Software Quality Assurance teams with a track record of successful, high quality
implementations. Thirteen years of experience in first-line and second-line management. Ability to manage multiple projects and
teams concurrently through all phases of the development cycle. Change agent, excellent communication and leadership skills, mentor,
strong team player, versatile, creative, results-driven. Self-motivated and open to new challenges and responsibilities.
Work Experience:
BMC Software Inc Oct 1999 – Mar 2009
Product Line Manager
Responsible for the QA architecture and SQA team for the DB2 Utility and Recovery products. Developed QA strategy and processes.
Founding member of QA Technical Architecture team responsible for improving quality across the BU. Drove automation strategy.
Architected the BU nearshore strategy and implementation. Managed business relationship with nearshore partner. Managed all
aspects of the product development lifecycle, drove schedules, managed risks and change. Worked on multiple projects and releases
concurrently. Mentored team to improve SQA process and Agile techniques resulting in improved delivery schedules and quality.
Worked closely with other product line managers to deliver integrated product solutions. Managed the schedule interlock and
dependencies between products. Organization consisted of 2 managers and 24 individual contributors.
Senior SQA Manager
Second line manager responsible for all aspects of Quality Assurance for DSM LOB products, including Database Backup/Recovery,
Performance, SQL Analysis, Space Management and DBA activities across multiple database platforms. Responsible for leading the
SQA organization setting direction, goals and processes. Transformed organization from waterfall to a high performance Agile team .
Agile advocate for development organization. SQA performed by global teams in multiple US locations and India. Defined iterative
and Agile methods for SQA, automation strategies, coverage strategies, performance strategies, build acceptance testing, white
box/black box strategies, and 508 compliance testing. Implemented source control for QA test suites. Worked with PMO to define
QA deliverables throughout SDLC. Successfully led multiple concurrent product releases and teams. Organization consisted of 5
managers and 59 individual contributors. Led the transfer of development and SQA activities to team in India. Worked with Product
Marketing to define the future strategy and product roadmap for the product suites being transferred.
SQA Manager
Held multiple SQA management positions responsible for managing the SQA activities for Space Management, SQL Analysis, product
infrastructure, product interoperability and automation teams. Sought out by senior management to address quality concerns and team
productivity. Brought GUI, automation, white box, I18N and repeatable testing techniques to the teams. Architected, designed and
implemented product interoperability testing methodology and built the interoperability team. Improved team productivity through
mentoring, automation, test case management, estimation and project management techniques.
Product Development Manager
Responsible for managing all aspects of the development and SQA activities for BMC’s distributed high speed utilities products for
Oracle and UDB. Managed multiple projects concurrently. Performed project management and set product direction.
SONY ELECTRONICS Aug. 1996-Sep 1999
Software Quality Assurance Manager
SQA Manager responsible for all aspects of the System Verification and Acceptance Testing of a Satellite Transmission Broadcast
System. Built the team, established test strategy and test processes. Developed and executed tests to verify hardware and software
installation, configuration and system functionality. This system is a Client/Server Windows and Solaris based platform which
integrated RAID based video server technologies with existing tape based devices to deliver 540 broadcast channels. Established test
procedures and processes, and was responsible for project planning, plant startup, metrics, Defect Tracking and customer briefings.
Worked closely with the customer to ensure requirements were met. This engagement was done onsite at the customer’s facility.
INTERNATIONAL BUSINESS MACHINES Jun 1985-Aug. 1996
Advisory Programmer/Analyst
Quality Assurance Lead responsible for the test strategy, automation and execution of functional and system verification tests for the
MultiMedia Server application on the RS/6000. This application serves multimedia content from an AIX server to PC, MAC and other
UNIX clients across FDDI, Ethernet, Token Ring or ATM networks. As Beta coordinator served as key interface to our customers to
ensure product quality and directions meet customer needs. Managed 1500 square foot test lab. Managed subcontractors on the
development and test team.
INTERNATIONAL BUSINESS MACHINES
Advisory Development Manager
First line development manager responsible for the software development, SQA, customer support and manufacturing support for the
IBM Xstation product line. Brought in to focus on improving product quality and customer satisfaction. Customer satisfaction was
increased by 25% due to providing faster response time to customer problems and implementing repeatable and automated testing
techniques. This along with enhanced diagnostic features improved overall product quality. Managed multiple product deliverables
while concurrently providing customer support, maintaining schedules, quality and budget considerations.
INTERNATIONAL BUSINESS MACHINES
Staff Programmer
Quality Assurance lead responsible for the development and execution of functional and system verification test suites for DOS and
Windows Emulation technologies on the RS/6000, PowerPC, SUN and HP workstations. Technologies allowed for DOS/Windows to
run on AIX (UNIX), OS/2 for PowerPC and software emulated MPEG video decoding for Windows NT. Automated test suites
resulted in reduction of test cycle by 50%. Manager of 2000 square foot test laboratory responsible for scheduling, staffing, hardware
and software acquisition, maintenance and system administration. Supervised subcontractors and vendor on premise and product build
teams. Acted as key interface with business partners to ensure product success across multiple hardware platforms.
INTERNATIONAL BUSINESS MACHINES
Staff Programmer
Product development lead for Distributed CAD Client/Server application, responsible for the scheduling, staffing, quality as well as
major development activities on the project. This project was developed onsite at the customer’s location and delivered into
production on time with high quality. In addition to development responsibilities as the System Verification and Functional
Verification lead I automated the test process resulting in a 10X quality improvement and a 25% reduction to the test cycle. Provided
systems administration, TCP/IP, NFS, NIS, Oracle and Xstation support.
INTERNATIONAL BUSINESS MACHINES
Senior Associate Programmer
Member of Advanced Architecture Design team responsible for Knowledge Based Systems and Object Oriented solutions. Completed
Knowledge Engineering Apprentice program with the Intellicorp Corporation sponsored by the corporate AI Project Office. Design
work allowed development to implement solutions to changing business conditions exceeding customer expectations. Prototypes and
proof of concepts written in C++ and LISP. Development programmer and technical team leader responsible for mainframe based
financial applications. Sought out by management to solve complex problems and to recover schedules while maintaining current
workload.
INTERNATIONAL BUSINESS MACHINES
Marketing Support Analyst
Provided pre and post sales technical support via telephone for the IBM PC family including the 3270 PC, 3270 PC Graphics
Workstations, PC/AT, PC/XT, RT/PC and associated printers and plotters. Software support in DOS, Lotus 123, Storyboard, Basic,
Pascal and FORTRAN. Always in the top 1% for customer satisfaction rating. Technical writing of responses to customer and system
engineer technical questions via the electronic databases ASKINFO and EQUAL.
Technical Skills:
AIX(UNIX), Solaris, Linux, Windows, MVS, CICS
Operating Systems:
C, C++, PL/1, FORTRAN, Pascal, Basic, Korn Shell, Perl, SQL, PL/SQL, JAVA, JCL
Programming:
SQL, Oracle, UDB, Sybase, SQL Server, IMS (DLI), DB2
Database:
Senior Manager, Software Development Manager, SQA Manager, Off shore Vendor Manager,
Project Management:
Vendor/Sub Contractor Manager, Lab Manager, Development Lead, SQA Lead System
Verification and Functional Verification Lead, Performance Test Lead, SDLC, Agile, PMO
Test Director, Silk Test, V-test, Loadrunner, WInrunner, J-unit, Microsoft Test, Workstation
Test Tools:
Interactive Test Tool (WITT), Automated Software Test Facility (ASTF), CMVC, Remedy,
Vantive
Near shore (Mexico) and off shore (India and China)
Outsourcing:
SCRUM, Agile development, Iterative development, Spiral development, System Analysis and
Other:
Design, Knowledge Engineering, CASE
Education:
Texas Woman’s University Denton, TX Master of Science Mathematics, 1986
Madonna University Livonia MI BS Biology, 1981 BS Natural Science, 1981
Michigan Technological University Houghton MI 1977-1979
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