Customer Service Medical Assistant

GENEVIEVE GIST *** Hamilton Street Sterling, CO **751 303-***-****

abnupd@r.postjobfree.com

MEDICAL ASSISTANT

Billing Office Management Customer Service

PROFILE

Possesses 2 years experience in a solo practitioner’s family practice focusing mainly on front

office tasks, as well as assisting in the back office. Also possesses 2 years retail experience which

includes costumer service and cash handling. Applies excellent interpersonal and

communication skills to build rapport with patients/costumer and employer. Offers

demonstrated talents in coordinating multiple priorities. Adapts easily to change and quickly

masters new methodologies and technologies. Views challenges as opportunities and never

leaves a job unfinished.

SYNOPSIS OF EXPERIENCE

Manage day-to-day operations in front office. Including patient interaction both over the

phone and face-to-face and scheduling appointments.

Responsible for all insurance and patient billing. Including inputting super bills into computer

system and sending insurance claims both electronically and by paper. Followed up on all

aging and denied insurance claims to insure accurate reimbursement. Prepare patient bills at

the end of each month, and send all delinquent accounts to collections.

Applied all incoming payments, both insurance and patient, to the corresponding account,

and put together the deposit at end of day.

Schedule patients with specialty offices and for medical imaging at local hospital.

Manage medical records. File/pull charts, and copy records to be transferred.

Provided outstanding customer service, identifying needs and recommending appropriate

product solutions. Also received, prepared, and delivered orders in a high-volume environment.

Operated cash registers and credit card machines to process transactions.

CAREER TRACK

DR. KAHLER: Office Manager/Medical Assistant, April 2007-Present

STERLING LIVING CENTER: Assistant to RN, 2007

WALGREENS: Photo technician, May 2004-December 2006

WESTMINSTER MEDICAL CLINIC: Externship MA, September 2005-October 2005

EDUCATION

Medical Assistant Degree, Westwood College

High School Diploma, Horizon High School

REFERENCES

Dr. Durand Kahler, 970-***-****

Contact this candidate