Lanette Brown
*** ******* ***** ****: 760-***-****
San Clemente, CA. 92672
SUMMARY
Results oriented Management and Sales professional in consultative and business-to-business sales
demonstrating professionalism, knowledge, and leadership skills.
Career includes over 15 years in the Staffing Industry.
Food Team, Inc. /All Team Staffing 08/08– current
Regional Sales Manager
Regional sales manager for Southern California territory while overseeing branch operations.
Hired to rebuild the Irvine branch with the initial focus on new business and re-establishing
relationships with lost clients.
Successfully expanded sales territory from Orange County into Los Angeles and San Bernardino.
Sales revenues increased 255% in first three months.
Implemented and executed offsite recruitment plan resulting in 125 employees assigned to 2 remote
locations.
After meeting with lost customers, implemented new quality checks and reliability program resulting
in re-earning disgruntled clients
Elevated goals and results through weekly goal setting and detailed daily plans.
Strong commitment to Food Team and our clients as evident by weekend on call schedule and onsite
check ins and availability 24/7.
Operational audits and extensive staff operations training.
CLP Resources, Vista, CA 10/05– 4/08
Branch Manager
Re-opened the Vista branch overseeing daily operations and sales activities. Responsible for operational
compliance, profit goals and budgeted sales.
First year (2006) results at 206% of Sales and 261% Net Operating Income. 2007 year results at 114%
for Sales and 131% of Net Operating Income.
Regional Project Manager for CLP’s largest customer. The 3 month project generated 4.6 million in
revenue for the Southern California Region. Responsibilities included overseeing all 10 offices efforts
on this account to ensure orders were filled and the customer’s needs were met; regional recruiting
plans; and, on call status including weekends and evenings.
Operationally strong with daily operations, forecasting and reporting.
Sales proficient and driven displayed by confidence in field calls and building of strong business
relationships with current and prospective customers.
Received Regional “Branch of the Month” twice in ’07, 5 times in ’06 and once during the 3 months
we were open in ‘05. Also, received two special regional awards for individual performance over and
above expectations in recognition of handling the regions most complex account and for “Outstanding
Attitude.”
Strong sense of urgency with the ability to multitask as demonstrated by the Regional Project
Management role for $4.6 million Davaco account.
Wrote and presented Strategic Regional Business Plan; Served on 2 Regional Committees; Participate
in local trade organizations; Attend industry economic workshops and seminars.
Accounting Options, Inc. Carlsbad, CA 09/04– 9/05
Managing Director
Manage and drive sales and recruiting efforts for Accounting and Finance staffing specialty firm.
Brought branch to and maintained year to date profitability for the first time in three years.
Leadership through example approach to management.
Elevated goals and results through weekly goal setting and detailed daily plans.
Extensive branding through planned and executed sales cycle program, resulting in new market
expansion and increased revenues.
Promoted teamwork while embracing competition in order to drive business forward.
Clear and concise execution of company directive to drive business.
First Choice Staffing, Irvine and Anaheim, CA 07/02– 08/04
Area Manager
Sales management position for a newly established Temporary Staffing Firm. Initiated and implemented
marketing strategies and sales materials, canvassed and prioritized sales targets, and trained staff on
specialty recruiting and inside sales.
Consultative and Strategic Selling
Presentation to all levels of management from Office Manager to VP
Responsible for all new sales for two offices
Proficient at all stages of sales process from Cold Calling through Executive Level Proposals and
Presentations
Created and Maintained sales database utilizing ACT
Helpmates, Irvine, CA 11/00– 11/01
Territory Manager (pregnancy disability leave)
Territory management sales position responsible for developing new business to Key Accounts of over
$100K while maintaining and expanding existing business. Prepared bids, proposals and presented to all
levels of management -Territory included Costa Mesa, Irvine, Newport Beach, and South Coast Metro.
Revised and Updated company proposal
Consultative selling through HR Seminars and Safety Education Materials
Maintained annual budget between 103% to 240%.
Consistently recognized and rewarded at monthly meeting for new business sales
Based on Branch New customer report for the first 4 months of 2001, sold 10 of 18 new customers,
with 4 sales people, 3 territory managers and 1 general manager responsible for sales. (Average GM
of 32+%)
Monthly recognition at monthly company wide meetings for being 1st, 2nd or 3rd for most new
business generated and also in appointment setting contests.
Volt Services Group, Costa Mesa, CA 3/94 – 11/00
Branch Manager
Responsible for the business development and profitable operation of branch office servicing Clerical,
Accounting/Finance and LI. Increased weekly GMs from $8,300 to $16,000 within the first year of
management and increased weekly hours from 3500 to 5800. Provided direction, established priorities,
delegated duties and assumed leadership for branch operations. Responsibilities included the following:
Development of new business and growth of existing business
Hire, train, maintain motivate and develop full time staff
Sales to Key Accounts
Implementation and overseeing of On-site programs.
Direct the sales effort to increase branch revenue
Monitor, measure and insure customer satisfaction
Guide employees in developing goals and career paths
Maintain employment laws and regulations
Establish and responsible for annual budget and forecasting
Respond to the ever-changing cycles of recruiting including internet posting and mining, job fairs,
community involvement, classified advertising.
Account Representative
Responsible for developing new business while maintaining and expanding existing business. Initiate
Correspondence, prepare bids and proposals and make presentations to all levels of management.
Territory included Costa Mesa, Irvine, Newport Beach, and Santa Ana.
Infinity Sales Award for 1996 and 1997
Established and presented workshops for customers and colleagues
Researched and constructed customer tracking reports/Quality Metrics
Sales Training Facilitation.
Competent and Creative Proposal Writing
EDUCATION
UNIVERSITY OF PHOENIX, Bachelors Degree in Business Management 3.76 GPA
IRVINE VALLEY COMMUNITY COLLEGE, A.A. Degree
Lifelong Learner -Participant in management seminars and industry workshops. Continued growth
through sales and management books, magazines and research.
Computer skills – Windows, Word, PowerPoint, Excel, Outlook, Act, Internet, Intranet, E-mail