Aruna Rao Goparaju
********.****@*****.***
SUMMARY
Over Seven(7) years of diversified experience as a QA Tester/Analyst- – (Manual and Automated Testing) in system analysis,
design, development and QA testing of applications on Loadrunner, Quality Center.
Expertise as a QA Tester, which includes both manual and automated testing using LoadRunner 7.x, Test Director 7.x,
WINDOWS XP/2000/NT environments.
Documented ARM, CAP, Test Plan, and Test Strategy documents for UBS. Setup the integration test environment.
Extensive experience in Siebel CRM and EAI Technologies.
Extensive experience in testing of Java J2EE web applications on Websphere application Servers.
Experience in leading co-ordinating and mentoring offshore and onsite QA’s.
Extensive experience in Black Box/White Box testing, Functional testing, System testing and Regression testing areas.
Experience in executing detailed Test plan, Test Cases, procedures, Test Strategies and generating/executing test scripts and
test cases to meet business specifications.
Experience in testing of Client Server & Web Applications developed using Java, IBM Websphere ICS, TIBCO, VBScript, C# and
XML.
Experience in ETL Tools like SQL Server Integration Services, IBM DB2 UDB.
Experience testing complex applications with multi tier architectures.
Familiarity with various life cycle methodologies viz., Waterfall, V&V, Agile.
Extensive experience and exposure in Quality initiatives, Procedures and Conformance practice.
Extensive Experience as a Lead QA Engineer and Sr. QA tester in several different domains.
Extensive experience in Automated testing using tools like LoadRunner, VSTS and Quality Center in heterogeneous platforms.
Underwent training program for QTP, Robot, Selenium IDE while working at Wipro Technologies.
Effectively handled multiple tasks simultaneously.
Handled work independently with minimal supervision.
Ability to understand business Rational operations and its functional aspects.
Excellent Verbal and communication skills.
Testing Skills:
Manual, Black box, Grey box, White Box, Regression Testing, Batch Testing and Automated Testing.
Test automation using Load Runner and VSTS.
Test Plan, Test Cases.
Client/Server Testing, GUI Testing, and API Testing.
Table manipulations using SQL. Worked on several Databases like Oracle 9i/8.x/7.x, Oracle Apps, SQL Server
Bug-tracking tools like Siebel Ebiz, MS Product Studio, Test Track, Quality Center, RAID and WTT.
Unit, Functional, Integration, System, and Acceptance Testing
Skill Set:
Automation Tools : LoadRunner 7.X, VSTS, Selenium IDE
Bug Tracking Tools : Mercury Quality Center 8.2, Test Director 8.0, Test Track, Microsoft Product Studio, RAID, Siebel Ebiz
7.7, WTT
Databases : Oracle 9i, MS SQL Server, MS Access., IBM DB2 UDB
Languages : JAVA, C, VB, HTML, SQL, JavaScript, VB Script, Perl.
Internet Technologies : HTML, DHTML, JavaScript, XML, XSD, XSL, WSDL.
Version Control Tools : Perforce, VSS
Application Server : Websphere Application Server 5.0
Microsoft Technologies : Visual Basic.NET
Integration Platforms : IBM Websphere Interchange Server 4.2, TIBCO Business Works 5.x, TIBCO Rendezvous 7.2.
Enterprise Applications : SAP 4.6, Oracle Apps 9i, Siebel Call Center 6.3, 7.5.2, 7.5.3, 7.7, 7.8, Partner Portal and Sales,
eSupport, Siebel UCM
Messaging Middleware : IBM Websphere MQ 5.3, IBM Websphere MQ Workflow 3.5
Tools and Methods : Siebel Tools, E-R Modeling, Object Oriented Analysis and Datawarehouse Methodologies, GH Test er,
WebInject 1.0, Altova XMLSpy, Ruby on Rails, SQL Server Integration Services.
Content Management Tool: Microsoft Share Point Server 2007.
Operating Systems : Windows 2000, Windows NT, Windows Vista, UNIX.
Employment History:
Presently employed with HCL Global Systems Inc as a Sr. QA Analyst from Nov 2008 – Till Date.
Previously employed with Wipro Technologies as a Module Lead from Jul 2005 to Sep 2008
Previously associated with Sierra Atlantic as an Associate Consultant from Apr 2004 to June 2005
Worked with EbizTechnix Inc as a Software Testing Engineer from Dec 2002 – Dec 2003.
PROFESSIONAL EXPERIENCE
Online A&L Management Tool - HCL Global Systems, Detroit, MI. Nov ’08 – Present
Role: Senior Quality Assurance
Description: The project contains a suite of components for property and casualty insurers designed to manage full cycle of
operations for property and casualty business. Working as Sr.Quality Analyst to validate the data for Integration and Migration
projects.
Responsibilites:
Leading a team of test engineers, Tracking the team test progress and assigning tasks to the team.
Review the data mapping documents prepared for the conversion, attending the requirement review meetings and
recording the requirements into Quality Center.
Preparation of Test Plan and Test Cases based on the design documents and Functional Requirement Specification and
reviewing the test cases created by the team members.
Defect Management, maintaining traceability between requirements, test cases and defects using Quality Center 9.0.
Monitoring Requirements coverage, System Testing Execution progress, Defect Aging and intimating the observations to
the Project Managers.
Interacting with the Database Administrators, D evelopers for project execution.
Preparation of weekly test execution reports, Project Status report and submitting them to the managers to intimate the
project status.
Ran build verification tests for testing the New enhancements for the functionalities.
Extensively involved in UI testing and Black box testing.
Environment: Windows XP, Quality Center 9.0, Microsoft Office, JAVA, XML, Win NT/2000/XP, GUI Testing, Black Box Testing.
Platform Compatibility Testing - Microsoft, Redmond, WA Apr, 08 – Sep, 08
Role: Module Lead
Description: This project deals with testing the compatibility of various versions of Siebel with Windows Internet Explorer on
Windows XP and Vista Operating Systems that is designed and developed by Microsoft.
Responsibilities:
Deputed to work at Client Location ie. Microsoft.
Involved in preparing and reviewing test plan document and functional test cases.
Involved in Performance Testing of the Siebel Applications using LoadRunner.
Lead and mentored a team of two QA testers.
Involved in coordinating, mentoring and leading onsite and offshore QA’s
Extensively involved in UI testing, Compatibility testing, Sanity, Regression and System Testing.
Identifying end-to-end test scenarios, Preparation of Test Estimations and resource allocatio n to the work items, for all
the activities involved during Testing.
Attended weekly status meeting and daily scrum meetings with the developers to monitor progress against slated goals.
Log the test cases and defects in Team Foundation Suite, a Microsoft owned defect tracking tool, and monitoring the
status of the issues on day-to-day basis.
Responsible for Black box testing on Windows NT using different versions of browsers like IE 7, IE 8, Netscape, and
Firefox.
Determining the performance bottlenecks of the Siebel Applications and Internet Explorer.
Creating and maintaining traceability matrix, ensuring full functional coverage.
Environment: Team Foundation Suite, Vista, Windows XP, Internet Explorer 8, Internet Explorer 7, Siebel Sales, Siebel Call Center,
Partner Portal, Siebel eSupport, MS Share Point, IIS, VBScript, LoadRunner 7.x, XML, XSD, WSDL, GUI Testing.
SellKeys 3.2 – Microsoft, Redmond, WA Dec, 07 - Mar, 08
Role: Module Lead
Description: The goal of this project is to perform function ality and white box testing of various web methods designed and
developed by Microsoft.
Responsibilities:
Deputed to work at Client Site i.e., at Microsoft.
Scripted functionality and white box Test Cases.
Created XML Requests for various web methods.
Ensured timely delivery as per the project schedules.
Reviewed Test Cases written by the offshore team.
Attended Meetings with the client and updated the same to the team.
Executed functional and white box Test Cases.
Tracking the Defects, Reviewed and Analyzed using Product Studio.
Sending weekly status updates of the project to the customer.
Involved in QA Support.
Environment: Windows XP, SQL Server 2005, XML, SAP Material Management/Product Management, WTT, SQL Server Integration
Services, MS Share Point.
API Testing – Expedia.com, Bellevue, WA Jan ’07 – Nov 07
Role: QA Lead
Description: This project performs validation, and boundary testing for various XML API Messages that are designed and
developed by Expedia Inc.
Responsibilites :
Deputed to work at Client Location i.e., at Expedia.com.
Active participation in reviewing the Technical Requirements and getting approvals on base lining the docs.
Preparation of Test Estimates, Test Plans, and Test Cases and maintaining Traceability between Requirements to Test
Cases ensuring full functional coverage using RAID.
Scripted and Executed Validation and Boundary Test Cases.
Tracked the Defects, Reviewed and Analyzed using RAID.
Tested Web Services which were used to communicate between different distributed components in the architecture.
Involved in impact analysis and identifying the regression test cases for different builds.
Coordination with the off-shore team members and resolving the issues raised by the team, by interacting with the
customer.
Preparing Project Status Report to intimate work product progress.
Attended Meetings with the client and updated the same to the offshore team.
Sending weekly status updates of the project to the customer.
Environment: Windows XP, Webinject 1.0, XSD, WSDL, XML, XML Altova Spy, RAID, Perl, Manual Testing, Grey Box, Apache
Webserver, IBM DB2 UDB.
Return Merchandise Authorization - Kodak, Emeryville, USA Aug ’06 - Dec ‘06
Role: Sr. QA Engineer
The goal of this project is to test the working of the Cu stomer Service Tools developed by Wipro Technologies for Kodak. The
Return Merchandise Authorization is a feature of Customer Service Tools which is mainly used by the Kodak Customer Service
Representative.
Responsibilities:
Frequent interaction with developer team and conduct meetings.
Developed test plan, test cases and test scripts and modified to accommodate new changes to the software/applications
and maintained traceability between requirements and test cases.
Involved in performance testing of the application using LoadRunner.
Ensure test environment is setup, properly configured, and available for each module as scheduled
Scripted Functional and Regression Test Cases and uploaded them onto Perforce and executed the test cases through
VPN that is provided to access the Client Site.
Identified and debugged the defects in the JSP pages. Fixed the defects and sent the fixed code to developer lead for
approval.
Used Perforce as the Version Control Tool.
Used Team Track for all the Test management activities.
Capturing the Test Execution Summary reports, Defect Summary Reports and the execution results artifacts.
Interacting with the development team on a daily basis in troubleshooting software defects
Manage and execute defect triage process and coordinate delivery of critical fixes with development teams.
Environment: Team Track, Perforce, UNIX, Java, JSP, Windows XP/NT, Mac OS, Functionality and Manual Testing, White Box
Testing, EJB, Webservers, JavaScript, GUI Testing, Black Box Testing.
Controls & Integration–App to App, British Petroleum, Houston, TX Mar‘06-Jul ‘06
Role: Project Engineer
Description: The goal of this project is to test the different Business Processes that are integrated using TIBCO as middleware
designed and developed by British Petroleum.
Responsibilites:
Developed Manual Test Architecture for testing the MES Application. The Application was implemented
by using J2EE architecture with Web logic Application Server.
Created Test plan, Test Cases and ran daily regression, stress, and compatibility and functionality tests.
Performed manual testing, Regression Testing, Integration testing and performance testing.
Captured and synchronized the test activities such as test case status, defects using Mercury Quality Center.
Organized and ran bug report status meetings with developers.
Environment: Mercury Quality Center, Windows XP, Visual Basic.NET, Oracle 9i, Power Builder, TIBCO Business Works, TIBCO
Rendezvous, VBScript, JavaScript, Manual Testing, VSS.
Gas, Scheduling and Settlements–British Petroleum, Houston, TX Oct‘05-Feb ‘06
Role: Project Engineer
Description: British Petroleum has a set of legacy systems to capture the day to day trading business. Objective of this project is to
replace the legacy systems with new applications, called Next Generation applications. NextGen applications are developed using
java and communication is established using TIBCO adaptors.
Responsibilites:
Developed Manual Test Cases for testing the Applications. The Applications were integra ted using TIBCO as a
middleware.
Implemented GH Tester to pass the messages to through the Integration Layer to the application.
Created Test plan, Test Cases and ran daily regression, stress, and compatibility and functionality tests.
Performed manual testing, Regression Testing, Integration testing and system testing.
Captured and synchronized the test activities such as test case status, defects using Mercury Quality Center.
Organized and ran bug report status meetings with developers.
Environment: Mercury Quality Center, Windows XP, Visual Basic.NET, Oracle 9i, Power Builder, TIBCO Business Works, TIBCO
Rendezvous, GHTester, TOAD, VSS, Integration Testing, Black Box Testing.
64 Bit Intellitype/Intellipro-Microsoft, Redmond, WA Jul 05 – Sep 05
Role: Project Engineer
The goal of this project is to test the quality of the drivers of the Intellipoint / Intellitype software designed and develo ped by
Microsoft for various models of Wireless Keyboard and Mouse.
Responsibilities:
Involved in Requirements gathering, Gap Analysis and Set up QA Team.
Developed test plan, test cases and test scripts and modified to accommodate new changes to the software/applications.
Design and Implementation of test strategy to test releases and test patches.
Defects were identified, provided documentation to the development team for debugging.
Tested applications Performed Regression and Functional testing.
Devised test procedures /Bug tracking mechanisms, Time lines, Schedules; software standardization; collection and
analysis of user requirements; Black Box testing.
Environment: Windows 2k Prof, 64 bit Windows XP, Microsoft Wireless Mouse and Keyboards, Various models of Microsoft
Keyboards and Mouse, Microsoft Product Studio .
Siebel UAN-UCM-Siebel, Redwood Shores, CA Apr 04 – Jun 05
Role: Associate Consultant
The goal of this project is to test the developed Siebel Business Processes that were integrated using IBM WBI Server based o n the
Artifacts provided by the Base team
Responsibilities:
Preparation of Integration, and System Test Cases and Estimations and reviewing the developed test cases.
Performed Integration Testing, Regression Testing, System Testing and Sanity Testing.
Involved in Performance testing of the Siebel Applications using LoadRunner.
Setting up the environment for testing the IAP’s
Involved in Identifying the Business Objects from the Root XSD and Developing Maps for the Transformations, Source to
WBI Common Object and WBI Common Object to Target.
Involved in Coding the Maps for static and d ynamic lookups and complex Transformations and implementing validations.
Involved in testing the developed spoke.
Involved in configuring the Adapters and creating the Collaboration Objects.
Involved in fixing the bugs at various stages for end-to-end testing.
Involved in migrating the Siebel 7.5 Call Center SIF files to Siebel Tools for Siebel 7.8 Call Center version.
Migrated the TELCO Business Objects to IBM Business Objects.
Tracked the Defects, Reviewed and Analyzed using Siebel Ebiz 7.7.
Environment: IBM Websphere Business Integration Server 4.2.2 (WBI), Java, WSDL, XSD, XSL technologies, XML, Siebel Call Center
6.3, 7.5.3, Siebel esupport, Oracle CRM and SAP 4.6 Applications, IBM DB2 UDB, Siebel Call Center 7.7, UCM and 7.8, TELCO
Business Objects, VB Script, Java Script, TOAD, VSS, MQ Series, Integration Testing, Black Box Testing, GUI Testing.
Human Resource Management System-Internal Techniques (P) LTD, Hyderabad, India Jun 03 – Dec 03
Role: Software Test Engineer
This software is responsible for maintaining information about the Employees, Company, Branches, Departments, Employee Salary
Rates, Employee Achievements and Memos
Responsibilities:
Preparation of System Test Strategy and Test Plans.
Preparation of Functional Test Cases, Regression Test Cases and Sanity Test Cases and test execution.
Involved in testing different phases of software.
Designing Screens, which include pop-up screens and help screens.
Involved in preparing the test case document for the purpose of testing the software.
Involved in fixing bugs at various stages for end -to-end testing.
Evaluated and proposed feasible technical solutions to meet the client's requirements.
Provided training, maintenance and support for each phase of the application
Environment: Visual Basic 6.0, Oracle 8i, Windows NT Operating System, Black Box Testing, GUI Testing.
Office Automation System-Sarath Electronics, Hyderabad, India Dec 02 – May 03
Role: Software Test Engineer
This software is responsible for automating daily activities of 'Sarath Electronics' such as preparation of 'purchase order process'
and 'sales order process' and maintaining ‘information of employees'
Responsibilities:
Preparation of System Test Strategy and Test Plans.
Preparation of Functional Test Cases, Regression Test Cases and Sanity Test Cases and test execution.
Involved in testing different phases of software.
Designing Screens, which include pop-up screens and help screens.
Data is stored in appropriate tables in organized way.
Involved in preparing the test case document for the purpose of testing the software.
Involved in fixing bugs at various stages for end -to-end testing.
Evaluated and proposed feasible technical solutions to meet the client's requirements.
Provided training, maintenance and support for each phase of the application
Environment: Visual Basic 6.0, Oracle 8i, Windows NT Operating System, Black Box Testing, GUI Testing.
Power Billing System-Andhra Pradesh Transco, Hyderabad, India May 02 – Nov 02
Role: Programmer
AP Transco is the Electricity Transmission Corporation, is responsible for consumer billing. Under the TWINS project this module is
provided with the WAN based network, where consumers can pay their bills at any of the TWINS centers along with other Utility
bills. It has five modules Water Billing System, Power Billing System, Telephone Billing System, Property Tax Billing System, Vehicle
lifetime tax system.
Responsibilities:
Responsible for developing a package for AP Transco, this is a partial Clientele of RAMInformatics Lt d as a part of Master’s
Project.
Evaluated and proposed feasible technical solutions to meet the client's requirements.
Created ADO's.
These are provided with data constraints and validations checks.
Developed the connectivity to the database server using ODBC.
Evaluated and proposed feasible technical solutions to meet the client's requirements.
Involved in unit testing.
Alerts are incorporated Involved in Designing forms and creating Reports.
Provided training, maintenance and support for each phase of t he application.
This project is user friendly and helps the user to get the required information in seconds thereby offering efficient and
quick service
Environment: Visual Basic 6.0, Oracle 8i, Windows NT Operating System, Unit Testing, Functionality Test ing.
Education: BS in Computer Applications
M.S. in Computer Applications