Manager Software

DAVID H. CHOI

**** ********* ***, **********, ** 01803 617-***-**** ************@*******.***

EXPERIENCE

**** - *******

Product Manager (Software Development), Trillium Software, Billerica, MA

- Managed the software development and release process for leading data quality software, with a focus

on multi-byte global data functionality.

- Built relationships with Asian partners/resellers and with multinational customers to refine the

product roadmap and to promote product adoption.

- Serve as thought leader in areas of multi-byte data quality issues, software localization, Unicode

issues, and Asia-Pacific market development.

2000 - 2001

Knowledge Management Specialist (Strategy Consulting), Mainspring, Cambridge, MA

- For this eStrategy consulting firm (since acquired by IBM), designed a centralized knowledge

management repository and implemented a knowledge acquisition and distribution process around

customer information, project post-mortem lessons, strategic market trends, and process improvement

recommendations.

- Designed a CRM-specific research offering that identifies key business/technical issues for

companies, CRM software assessments, and technological roadmap for implementation.

1998 - 2000

Knowledge Manager (IT Consulting), Keane Inc., Boston, MA

- As member of corporate KM steering team, designed and implemented enterprise-wide KM initiative

for 10,000 employees. Defined business requirements, system and content architecture, testing

procedures and rollout plan. The KM system contained key information about customers, prospects,

project documentation, SOWs, proposal templates and industry knowledge.

- Led effort to link corporate data warehouse with knowledge management and CRM applications to

provide a single drill-down view of the customer by revenue, profitability, projects with Keane, and key

contacts.

1995 - 1998

Sr. Research Analyst (Corporate Operations),

POSCO Research Institute (POSRI), Seoul, Korea

- Performed corporate business analyst functions for this global leader in the steel manufacturing

sector, such as privatization strategies, facility investment feasibility studies, corporate culture

innovation, and competitive intelligence.

EDUCATION

Bachelor of Arts in Economics, 1994; Boston University, Boston, MA

SKILLS

Familiarity with database technologies (Oracle, Informatica, Pivotal, Salesforce.com, Trillium, SAP,

Oracle), software development processes,

web-based knowledge repositories (HTML, XML, Domino).

References Available upon Request

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