Project Manager Human Resources

NGOZI “NELLY” OBI

*** *. ********** ***** # **** Ontario, CA 91764 Cell 310-***-****

*****.****@*****.***

QUALIFICATIONS

Bachelor's degree in Business Administration with substantial experience as IT Specialist. Five years

experience in analytical work and an excellent background in Client Services. Proficient in using

technology to enhance data and information management. Fully knowledgeable in various aspects of

systems development life cycle. Serves as Site Administrator for the Edison International Portal,

channeling the About Me and HR Business Unit and functions. Accustomed to work in a team. In

search of a dynamic organization looking for a key support staff.

WORK HISTORY

PREMIER STAFFING SERVICES OCTOBER 2006-APRIL 2009

CLIENT: SOUTHERN CALIFORNIA EDISON ROSEMEAD, CA

POSITION: CONTRACTOR

• Worked side-by-side with Project Manager to ensure objectives are met for clients’ business needs.

• Demonstrated experience with project management tools in dealing with initiation, execution,

planning, monitoring and closing of projects.

• Supported Enterprise-wide content under About Me/HR Business Unit and functions.

• Coordinated efforts with SAP Portal teams, Vendors, Content Owners in Human Resources, Site

Administrators and Content Editors from other Business Areas, with Enterprise level content.

• Provided ERP and hands-on SAP training to Content Editors, to enable them to understand the new

systems and how to use them in context of their jobs.

• Developed page structure using Enterprise Templates.

• Programmed enterprise level web sites (HTML, CSS, ASP, RSS, and XML).

• Maintained the HR Media Window on the HR Portal Home Page.

• Maintained “Today’s Headlines” on EDNA and on MyEdison.net.

• Maintained and manage MyEdison.net Active Directory user accounts to 15,000 users company-

wide.

• Documented and applied version control and history services of project files, to ensure that each

version of a file is recoverable through the use of Microsoft Visual SourceSafe.

• Provided technical solutions to Edison employees and retirees with high quality and timely responses

within 1-2 business days.

• Provided technical support as ERP Super User for content migration and site administration.

• Researched and analyzed issues/tickets of internal and external customers’ request escalated from the

Employee Information Center using Peregrine Service Center application.

• Provided leadership to HR Web Team, HR Org Chart Team, Content Editors & Subject Matter

Experts (SMEs).

• Partnered with HR’s Benefits Policy & Planning division to ensure “Your Benefits

Handbook” aka Summary Plan Description (SPD) documents posted on the Corporate

Intranet accurately reflect the benefit plans for all Edison participants.

• Scheduled and participated in meetings; documented and tracked action items from

meeting minutes.

• Led efforts for planning, training, and developing teams of highly skilled HR

professionals to help them quickly learn how to manage and produce content using new

industry best practices, processes and systems.

• Explored/researched technology solutions to better leverage resources to manage

personalized content online.

• Demonstrated the ability to make decisions or recommendations in regards to significant

business issues after considering various alternatives.

• Demonstrated knowledge of ITIL Best Practices.

• Developed and maintained positive working relationships with all levels of management

and employees.

• Demonstrated the ability to lead, and/or participate on cross-functional teams and projects focused on

a variety of change management and web-based technology issues.

NGOZI “NELLY” OBI

955 N. Duesenberg Drive # 6320 Ontario, CA 91764 Cell 310-***-****

*****.****@*****.***

Prioritized, problem solved, and managed various tasks simultaneously to ensure the

•

completion of assignments.

SOUTHERN CALIFORNIA EDISON ROSEMEAD, CA JUNE 2006-SEPTEMBER 2006

POSITION: PROFESSIONAL AIDE

• Performed assignments such as data gathering, analysis and provided assistance to Corporate

Communications and Human Resources departments.

• Worked with Windows Server and Active Directory.

• Produced, modified and maintained employee and retiree accounts for MyEdison.net.

• Handled user resolution and responded via customer service channels to employees and retirees.

• Maintained online contents for MyEdison.net.

• Edit and revised HR communication publications Enterprise-wide.

JANUARY 2005 – JANUARY 2006

KHO & PATEL CPA DIAMOND BAR, CA

POSITION: TECHNICAL SUPPORT STAFF

• Provided IT and networking support and configuration.

• Installed operating systems, work stations, print server and software.

• Established printer connections and troubleshoot hardware problems.

• Reviewed Individual and Corporate Tax Files.

• Ensured great service by implementing personal and professional skills.

EDUCATION

CALIFORNIA STATE POLYTECHNIC UNIVERSITY, POMONA JUNE 2007

Bachelor of Science, Computer Information Systems

Bachelor of Science, Management and Human Resources

Microsoft Certified Systems Engineer Certification Training Course by QuickCert Specialized Solutions 2009

AUGUST 2009

COMPUTER AND TECHNOLOGY SKILLS

Java/JavaScript, HTML, General PHP, MySQL, Dreamweaver/Fireworks, FTP, Macromedia

Homesite, Adobe, Photoshop, Microsoft Word, Microsoft Access, Microsoft Excel, Microsoft

Outlook, Microsoft Windows, Microsoft Visual Basic.Net, Microsoft Visual Studio, Microsoft Visio,

Microsoft Project, Microsoft Visual SourceSafe Database, XML, Eclipse, CSS, Windows Server, SAP

NetWeaver Portal, Firewalls, Lotus Notes

ADDITIONAL CAPABILITIES

• Self-directed and capable of working effectively as part of a team.

• Ability to perform well with minimal supervision.

• Ability to handle multiple work assignments simultaneously.

• Good verbal and written communications skills.

• Strong listening skills and seeks clarification when in doubt.

• Dedicated, responsible and hardworking.

• Open and flexible to changes.

• SAP knowledge and experience.

• Ensure project ideas/assignments are prioritized based on business value.

• Demonstrated experience working with sensitive information, maintaining

confidentiality, ethics, and high work standards.

• Outgoing professional attitude, as well as the ability to present technical solutions to non-

technical employees.

• Easily understand and solve technical problems.

• Strong analytical, problem solving, and decision-making skills.

• Combine patience, determination, and persistence to troubleshoot client issues.

• Commended for reliability and trustworthiness.

Contact this candidate