DAVID R. STEINHAUER
*** *. **** ****** • Lodi, California 95240
209-***-**** • **********.*****@*****.***
EXECUTIVE-LEVEL MANAGEMENT:
Quality Control, Organizational Effectiveness, Continuous Improvement
Focused, high performance, and dedicated leader of quality assurance offering extensive expertise
in organizational effectiveness and diagnosis, quality management and control, and qualitative and
quantitative analysis. Observant tenacious and analytical problem-solver who delivers effectively
under pressure.
Coaching & Mentoring •Teaching • Research • Organizational Development & Diagnosis
Work Design • Total Quality Management (TQM) • Team Building & Development • Lean Six Sigma
Quality Manufacturing Control • W orld-Class Corporate Culture • Interpersonal Relations
Facilitation & Communication • Qualitative/Quantitative Analysis • High Performance Work Systems
Corporate, State, & Federal Law Compliance • Continuous Improvement• Adult Learning Pedagogy
PROFESSIONAL EXPERIENCE
GENERAL MILLS, INC., Lodi, California • 1984-2007
Fortune 250 company, producer of breakfast cereals, cake mixes, deserts, Bisquick ™,
And pancake mix. The Lodi Plant makes over 225 different products, totaling 30M cases per
year.
QRO Lab Tech III (2000-2007) Managing plants, People, Safety, Quality, and
Productivity Performance.
Maintained expert knowledge over a wide range of food processing platforms from breakfast
cereal, dry mix, snack products, to fruit products and fruit juice blending and package.
Managed union and non-union personnel with regards to: Food Quality, Safety and
Regulatory issues. Managed up to 120 employees on off shifts and weekends as
the sole representative of Management.
Have expert knowledge on Food Safety: Inspections, Allergen awareness and
management, HACCP, AIB Trained.
Complete and through experience with: GMP’s, SOP’s and all guidelines for food
production for the State of California, FDA and USDA
Have vast experience on incoming ingredients, quality assurance and outside
vendor interaction, including vendor validation, inspections and quality complaints.
Enforced all of the above when needed including: proper packaging, code dating,
and the ability to isolate and retrieve product that was out of specification; via SAP
software and other means of product tracking.
Quality Engineer Technician (1991-2000) this title was done away with do to downsizing.
W as the in house Chemist, a role that I held until the end of my career with GMI. This
additional responsibility brought with it the role of maintaining all “wet chemistry” and physical
testing methods that were done at the Lodi plant.
Handled all procurement for the Quality Control Function via Maximo software
Was in charge of: performance of Analytical Results (Accuracy and
Repeatability)
Benchmarked the results of routine analytical methods testing against other labs
in the GMI system. Led the Lodi Plant on the implementation of ISO 9000
standards of laboratory analysis. Consistently, the Lodi lab ranked in the upper
10% of labs in the General Mills system.
Resume
Handled Maintenance of all in house Analytical and physical testing
instrumentation in the plant (both in the lab and out in the manufacturing areas)
Trained all personnel on new and existing on all GMI Analytical, and Physical
testing methods.
Was the liaison for the Lodi plant with corporate Quality and R&D on all things
dealing with the physical and analytical testing for new and existing products; to
ensure corporate compliance on audits and communications with regards to
changes, updates etc.
Training, Facilitation, Special Projects:
Assisted in the first completed Japanese high performance work system
implementation in a large food manufacturing plant. Event appeared on the cover
of Fortune Magazine.
Led a continuous improvement team to reduce change over time on allergen
based system sanitation improvements, which reduced change over time by 1/3
saving the corporation in excess of $ 2M annually.
Saved 1.5M-3M yearly through rigid quality control implementation.
Developed original General Mills Inc. (certified) analytical laboratory methods that
are still in use today.
Participated in three Greenfield Start-up Plants for General Mills.
Two of the Three Plant start-ups I was Project Manager for the QC LAB: This
entailed, budgeting, procurement, lab design, installation of lab equipment,
installation of in process quality control equipment, human resources selection,
and the training of both union and exempt employees. In both cases, came in
under budget and returned $ 200,000.
Trained at least 25 Quality Engineers on the basis of their jobs since GMI rotated
QE’s through their facilities every 18-24 months. Over 50% of these engineers
have achieved Quality Manager status at either GMI or at other corporations.
This gave the department stability since I knew the systems, the culture, the
products and the company; far better than the new hires that were promoted to
Quality Engineer.
Performed extensive capability studies on all attributes for all new products prior
to passover control from R&D to QC control. This included several design of
experiments mostly centered, on the more critical control production pathways.
Savings to the company averaged between 1M-2M per Year.
Was the QC Lab Personnel scheduler, key trainer and advisor on new hires and
their ability to perform to prescribed norms.
Worked extensively with the Raw Materials Quality Engineer to create a
reference book on incoming raw ingredients. Trained the Lodi QC personnel on
this after the reference text was completed.
Created and up dated all HACCP Diagrams for the Lodi Plant in Compliance with
GMI standards.
Expert Knowledge in Kosher approval process.
Advanced experience in the management of all food manufacturing allergens and
there control in a dynamic manufacturing environment.
Experienced in Continuous Improvement Activities on all levels of Plant
Operations
EDUCATION
Master Certificate in Lean Six Sigma Black Belt
Villanova University, Villanova, PA. (In Progress)
Master of Science in Human Resources & Organizational Development
(Extensive focus is in Organizational Development)
Bachelor of Science in Organizational Behavior
University of San Francisco, San Francisco, California
Resume
Associate of Arts in Biology
San Joaquin Delta College, Stockton, California
Education Continued
Extensive Upper-division work in: Biology and Chemistry and Certified in Electron
Microscopy for Biological Applications
California State University Sacramento, Fresno
Professional Development
Managing a Future Search • Managing Stress in the Workplace • Personal Coaching, Large Scale
Facilitation, Advanced Statistics • Advanced Inspection Techniques (American Institute of Baking)
PROFESSIONAL MEMBERSHIPS
ASTD, ASQ, Future Search Network, BAODN
Resume
DAVID R. STEINHAUER
847 S. Rose Street • Lodi, California 95240
209-***-**** • **********.*****@*****.***
Dear Sir/Dear Madam:
Dedicated, high performance, and cutting-edge leadership, coupled with expertise in quality control
management, organizational development and behavior; characterize my success as an executive-
level manager. Seeking to add value to a progressive organization such as yours, I have included
my resume in this package for your consideration.
Throughout my career, I have gained multi-faceted leadership perspectives across diverse functions,
including quality management and control, corporate cultures, and analytical and pedagogical
methodologies. In addition, I have demonstrated outstanding skill in relationship building, team
development, and business growth. Highlights of my successful career include:
Collaborating in 3 Greenfield plant start-ups and numerous product start-ups and
•
reformulations at General Mills, Inc.
Assisted in the 1stcompleted Japanese high performance work system implementation in a
•
large food manufacturing plant. This event was featured on the cover of Fortune magazine.
Saving $1.5-$3M yearly through rigid quality control implementation.
•
Developing original General Mills Inc. (GMI)-certified analytical methods still in use today.
•
With a demonstrated history of innovative and praiseworthy strategies that have impacted bottom-line
growth, combined with my superior, tenacious, and analytical problem-solving skills, I offer your
organization the opportunity to achieve immediate and long-term results.
For a detailed presentation of my career background, please review the enclosed resume. Please feel
free to contact me at your earliest convenience.
Thank you in advance for your consideration. I look forward to your call.
Sincerely,
David R. Steinhauer
Resume