ARMANDO LOZANO
**** * ****** ********* ****.**** Miami, Florida 33160
305-***-**** **********@****.***
Knowledgeable and versatile professional with 10 years of extensive experience in management and
marketing industries; detail oriented with outstanding qualifications in the public relations arena.
Demonstrated success in designing and implementing business methodologies that consistently reduce
operating costs, improve production yields, and increase profitability. Regarded for particularly effective
supervisory and leadership abilities. Strategically and tactfully resolve and troubleshoot problems. High-
impact leader respected by colleagues and superiors with a proven track record of achievement in assisting
corporate brand and earnings. Possess strategic perspective and long-term vision, combined with
commendable implementation of initiatives; able to multi-task in fast-paced environments. Bilingual in
English and Spanish; fluent in Portuguese and advanced knowledge of Italian.
CORE COMPETENCIES
Strategic Planning and Leadership Extensive Knowledge of Public Relations Practices
Market Analysis and Trends Action Plans and Creative Development
Highly Organized with Strong Analytical Abilities Productivity and Efficiency Improvement
KEY ACCOMPLISHMENTS
Successfully established innovative business concept in the most exclusive port of Europe (Puerto
Banús); developed Deli Café obtaining $1 M in annual revenues and coordinated the profitable sale to a
private investor group with the franchise manual developed
Effectively directed the first Golf USA store in Spain; improved sales by 40% within the first year of
operation
Productively supervised marketing campaign resulting in hundred of potential recruitments of future
franchisees and closing with 21 franchises
Supervised Premier Home Video from concept to creation; developed business to $3.5 M in annual
revenues within 4 years and from 0 to 21 franchise stores across the country (Spain)
Efficiently utilized and applied expertise of public relations practices in establishing positive business
relationships with staff and client
RELATED EXPERIENCE
BROOKSTONE Miami, FL
Management 2008-Present
Play an integral role with a company that provides innovative and unique consumer products with more
than 305 retail stores throughout the U.S. and opens 10 to 15 stores each year
THE DELI CAFÉ S.L. Marbella, Spain
General Manager/ Co-Owner 2005-2007
Effectively developed plan concerning organization requirements, distributions, volume, and
investments
Established and recommended business model and marketing strategy programs
Applied expertise in relationship management, negotiations, and collaboration as well as profit and loss
management
Capitalized on sales and profits
Efficiently supervised all pre-opening activities including constructions, vendor relations, purchasing
equipment, operations, building staff team, menus, and quality control among others
Directed more than 30 employees
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ARMANDO LOZANO
1000 E Island Boulevard Apto.2405 Miami, Florida 33160
305-***-**** **********@****.***
GOLF USA S.A. Madrid, Spain
General Manager/ Co-Owner 2002-2004
Launched new franchised store of the American chain with 100 stores in 32 states and 11 countries
Accurately planned and maintained expenses under budget
Implemented innovative marketing methodologies
Directed and negotiated all golf tournaments in the most important golf clubs of Spain
Developed golf indoor school
Utilized professional knowledge of golf terminologies and etiquette
PREMIER HOME VIDEO Madrid, Spain
Operation Manager 1998-2001
Initiated and established franchise concept of the new home entertainment company; developed and
authored detailed business planning and operation control manuals
Assessed market demographics and identified target market and new franchise locations
Administered and planned business organization, trade shows, and franchise events
EARLIER CAREER
PROYMA Madrid, Spain
Marketing Executive 1995-1997
Proactively involved in a company that supervised public image of famous people in different sectors
national and international including artists, politicians, companies, and top business executives
Worked directly with Julio Iglesias’ account; organized agendas and events; concerts, press media and
public appearances
Established and provided new tour to the sponsors
Supervised press releases and developed media relations
Managed and assisted the V.I.P guest for all events.
MOTORES COBRA Madrid, Spain
Communications Department 1993-1994
Assisted in the grand opening of the company; collaborated and presented innovative marketing
techniques to diverse retail customer
Administered media relations and institutions
EDUCATION
Centre of International Studies (CIS) American University affiliated with Duke and William & Mary
Universities, Madrid, Spain: 1993
Bachelor in Marketing and Public Relations
Member of the Student Council
TECHNICAL SKILLS
MS Windows: Word, Excel, PowerPoint, and Internet
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