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Software Engineer Customer Service

Location:
Denver, CO, 80247
Posted:
March 09, 2010

Contact this candidate

Resume:

Brian A. Brooks

**** *. ******* ***** ******, CO 80247 303-***-**** (Home) 303-***-**** (Cell) abnu19@r.postjobfree.com

OBJECTIVE

To secure the Software Engineer position with Health Language.

QUALIFICATIONS

Software Architecture

• Design, plan, develop and modify software systems, using the latest design architectures and tools to determine the

best customer fit and any consequences of design.

• Analyze user needs and software requirements to determine feasibility of design within time and cost constraints.

• Confer with systems analysts, engineers, programmers and customers to design systems and to obtain information

on project limitations, capabilities, performance requirements and interfaces.

• Supervise the work of programmers, technologists, technicians and other project personnel.

Software Development

• Consult with executive, managerial, engineering, and technical personnel to clarify program intent, project scope and

suggest changes.

• Analyze, write, review, test, and revise programs using established development methodologies and a variety of

programming languages while applying an extensive knowledge of design techniques, subject matter, and efficient

logic.

• Write, update, and deliver new computer programs or software packages to handle specific requirements such as

business applications, productivity tools, databases, advanced user interfaces, web, and reporting.

• Perform or direct revisions, repair, or expansion of existing programs to increase operating efficiency or adapt to

new requirements.

• Serve as a mentor to train subordinates in programming and program coding.

Project Management

• Meet with all project stake-holders, (both internally and externally) to solicit cooperation, assess system needs,

system requirements and to resolve problems.

• Control operational budgets and expenditures.

• Assign and review the work of systems analysts, programmers, and other related workers to insure all work is done

in accordance with the project plan and plan milestones.

• Direct daily operations of development team: analyze workflow, establish priorities, develop standards and set

deadlines.

• Review project plans to coordinate project activity.

RELEVANT EXPERIENCE

Software Developer – Consultant FMI Corporation - Denver, CO 2006 to 2009

Senior Software Engineer - Systems Engineer Oracle - Denver, CO 1998 to 2003

Senior Software Engineer The Baan Company - Denver, CO 1991 to 1998

Senior Software Engineer Lockheed Martin - Denver, CO 1988 to 1991

Product Manager Qwest - Denver, CO 1983 to 1988

EDUCATION & ASSOCIATIONS

Regis University - Denver, CO B.S. Computer Information Systems Magna Cum Laude

1988 to 1991

National Association of Photoshop Professionals (NAPP)

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Brian A. Brooks

303-***-**** (Home) 303-***-**** (Cell)

abnu19@r.postjobfree.com

RELEVANT TECHNOLOGIES

General

Technologies & Infrastructures

Rapid Prototyping Methodologies

Microsoft COM model

Report Design & Writing

Data Warehousing

Data Analysis

Data Marts

Artificial Intelligence Systems

Data Mining

Expert Systems

Search Engine Architectures

Configuration Technologies

Content Management

Microsoft Windows

Object Oriented

Apple Macintosh

.NET

Internet Information Services (IIS)

Languages

WebSphere

Visual Basic (VB)

Web 2.0 Architectures

VB for Applications

Software as a Service (SaaS)

VBScript

Small Mail Transfer Protocol (SMTP)

C, C#, C++

SQL

Business Intelligence

HTML & DHTML

MicroStrategy (BI)

JAVA

Informatica (ETL)

JAVA Script

Data Warehousing (DW)

SmallTalk

Data Mining

Cocoa

Customer Relationship Management Systems

Databases

(CRM)

Microsoft Access

Sales Tracking

DB2

Customer Service

Oracle

Siebel

SQL Server

Aurum

MySQL

Oracle

InterAction

Microsoft Office

Microsoft Excel

User Interfaces

Microsoft Word

Portals

Microsoft Outlook

Scorecards

Microsoft PowerPoint

Dashboards

Microsoft Publisher

Key Performance Indicators (KPI)

Web Languages

Photography & Graphics

HTML & DHTML

Adobe Photoshop

JAVA

Adobe Lightroom

JAVA Script

Flash

Microsoft FrontPage

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