Quality Control Customer
Resume:
Emmanuel Okoreeh 209-***-****
Stockton, CA 95212 *******@*********.***
Experience:
*/**** – Present Quality Manager Pacific Ethanol, Inc Stockton/CA
Set up a new analytical QC laboratory for a 60million gallon/yr fuel ethanol production
plant. Identified and purchased in excess of $250,000 worth of laboratory equipment and
supplies including a Shimadzu Prominence HPLC unit, Karl Fischer titrators, IR
analyzers, etc
Hired and trained new lab technicians, production, commodities and utility operators
Responsible for raw material inventory to ensure adequate supplies of essential raw
materials in a JIT production environment
Provides direction for disposition of off-spec products, provides final certification (COA)
of all products prior to shipment to ensure compliance with established quality criteria,
state and federal laws, policies and regulations.
Manages a 4 million gallons/month municipal self monitoring waste water discharge
program in accordance to permit requirements including measurement of daily discharge
flow rates, pH monitoring, sample collection and analysis for pollutants such as BOD,
TSS and heavy metals.
4/2002 - 3/2006 Quality Control Supervisor Leprino Foods Company
Tracy/CA
Directed the daily operation of a full service 24 -hour chemical and microbiology
laboratory with a staff of 25 full time chemists, microbiologist, and certified technicians,
with an annual budget of approximately $1.65M.
Responsible for laboratory employee scheduling, workload review, equipment PM
scheduling, laboratory supply acquisition and budgeting.
In charge of final review, disposition and release of finished products for sale.
Administered corporate purchasing quality control program at the plant level including
the review of certificates of analysis (COA's) for all raw materials, letters of guarantees,
and track supplier quality performance
Investigated customer complaints, review customer returns and perform product recalls.
Reviewed, summarized and presented production activity with respect product quality to
senior management on a daily basis
Managed aspects of scheduled/unscheduled regulatory and customer audits
9/2000 - 2/2002 Quality Systems Supervisor Polar Vision Inc (a division of Dupont
Displays) Torrance/CA
Supervised the operation of a ten-member QC department in a clean-room optical
systems manufacturing environment.
Managed and evaluated supplier quality performance through data tracking from RI,
MRB, RMA, SCAR and Supplier audits.
Managed a 48-hour customer complaint/customer response system. Review and
disposition Returned Materials (RMA's), track dollar amounts, trends and help develop
strategies to reduce returned materials.
Implemented a system-wide training program for technicians and inspectors based on
returned/non-conforming materials and customer complaints.
Emmanuel Okoreeh 209-***-****
8881 Terracorvo Circle
Stockton, CA 95212 *******@*********.***
Interfaced with design engineers and marketing/sales to establish, review and define
product capabilities/tolerances in an attempt to streamline operations, improve product
performance and customer satisfaction/expectation.
Provided leadership on ISO - 9001 certification effort in the area of document control and
product design /specification.
4/1997 - 9/1999 Chemist Hills Pet Nutrition/Colgate Palmolive Los Angeles/CA
Provided technical support for corporate R&D projects, mainly in design, development
and implementation of suitable quality systems for new and existing products.
Ensured compliance with company policies and procedures for design control and
validation
Developed/modified sampling systems; provided statistical data analysis for in-house
performance improvement projects.
Provided expertise and recommendation involving implementation of Quality Systems
regulations.
Calibration/Validation/Certification of manufacturing, laboratory and warehouse
machinery/equipment
Developed and wrote policies, procedures, test methods and specifications.
Conducted training programs in the use of quality methods in validation, lot release and
stability testing.
Designed and monitored analytical studies, provided expert review/opinion, and
presented findings to management and product development teams.
Performed external auditing of suppliers plant and equipment.
Provided technical support for production and customer services departments.
Investigated, reported and helped resolve customer complaints on quality related issues.
Coached/mentored quality control technicians. Reviewed and updated SOP’s to help
facilitate new technicians/chemist training.
Education:
10/1998 - 5/2000 Claremont Graduate University, Claremont - CA
MBA - Marketing
9/1992 - 3/1997 California State Polytechnic Univ. Pomona - CA
BSc. - Chemistry
2
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