Manager Sales

KENNETH W. BERNIER

** ******** **** *********, ** 02184 781-***-**** *********@*******.***

PROFESSIONAL An experienced professional with over 20 years of exceptional performance. Possesses a proven track record of

OVERVIEW increasing sales and reducing costs; a direct result of excellent problem solving skills and analytical abilities.

Consistently demonstrates strength in the area of training and development resulting in growth and promotability of

subordinates.

PROFESSIONAL EXPERIENCE

EXPO DESIGN CENTER, Atlanta, GA 2000 – Present

Trade Services Manager, Burlington, MA

Managed the operation of the Trade Services Department in Burlington, MA, marketing the entire store’s products

and services to professional architects, builders, contractors, and designers.

Accomplishments

• Increased sales in Trade Services Department by 33% in 2nd half of 2005 vs. 1st half 2005

• Increased sales by 43% in 2006 vs 2005, 10% in 2007 vs. 2006, and 9% in 2008 vs. 2007

• Through mentoring and development, successfully promoted two associates into management positions.

Soft Flooring/Bath Department Manager, Braintree, MA

Managed the day to day operation of the carpet/area rug and bath departments. Responsible for training and

development of sales staff. Maintained the visual presentation of showroom and oversaw installations.

Accomplishments

• Increased sales 18% in Bath Department for 1st quarter of 2005 vs. 2004.

• Increased sales in Area Rug Department by 15% FOR 2004 VS. 2003.

• Effectively kept inventory shrink to minimal accepted standards by developing and implementing loss

prevention strategies.

NEW YORK CARPET WORLD/FLOORING AMERICA, Kennesaw, GA 1997 – 2000

Sales Manager, Quincy, Natick, Norwood, MA

Liaison between sales staff as well as customers and the store general manager. Insure timely delivery of product

and installation. Training and Development of sales staff, Receiving and Inventory of store merchandise.

Accomplishments

• Promoted to Sales Manager of the largest volume store in New England.

• Consistently in top 10 for personal sales volume in Region.

• Increased accuracy of sales staff’s proposals and written orders.

COLOR TILE, INC., Fort Worth, TX 1985–1989 and 1993–1997

Store Manager, Warwick, RI (1995–1997)

Managed the highest volume operation in New England with annual sales of $1.5 million.

Accomplishments

• Top Sales Performer 1995.

• Increased carpet sales by 20% over same period of prior year.

• Training manager for Rhode Island and Southeastern Massachusetts.

• Regional Assistant Manager responsible for auditing and training other managers financial systems.

Store Manager, Milford, CT (1994–1995)

Managed store operations achieving runner up for Manager of the Year for Southern New England Region

Accomplishments

• Implemented a more effective installation system increasing profits by 50%

• Reduced inventory by 15% increasing turnover ration twelve turns per year.

• Regional Assistant Manager responsible for auditing and training other managers financial systems.

• Reduced losses due to customer complaints by using strong problem solving and negotiating skills.

Store Manager, Stamford, CT (1993–1994)

Was strategically placed in this position to implement loss prevention program in a troubled store.

Accomplishments

• Developed a new sales staff promoting two trainees into management positions.

• Eliminated existing security problems by implementing loss prevention controls.

• Increased gross profit margins by 5% through strategic pricing and competitive awareness.

• Achieved highest net profit margin increase for Connecticut-Rhode Island region.

Store Manager, Norwalk, CT (1988–1989)

Assumed responsibility for successfully opening of first store in Fairfield County exceeding projected sales forecast

by 20%.

Accomplishments

• Hired and trained a complete staff of sales associated, and initiated relationships with installers.

• Conducted market research concerning advertising media alternatives.

• Developed full pricing strategies through competitive awareness of local market.

• Within two months store sales volume was in the top one third of Connecticut-Long Island Region.

EDUCATION University of Connecticut, Storrs, Connecticut

B.S. in Business Administration, Marketing Concentration, 1985

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