Sales Engineer
Resume:
WILLIAM I. ZIMMERMAN
Phoenix, AZ 85048
602-***-**** (Mobile)
*********@*******.***
OBJECTIVE
A Pre-Sales Engineer position where I can apply my experience and skills to sell innovative
technology that increases revenue, adds value to the company, and enhances the services
delivered to their customers.
CAREER PROFILE
ImageTag Inc., Chandler, AZ 2005 to 2008
Professional Services Engineer
Post-Sale project management and implementation of KwikTag, document imaging
•
software
Integrations with Microsoft Dynamics (Great Plains, Navision, Axapta), expense
•
management (Infor XM) and legal (Hummingbird & Interwoven) applications running
on Microsoft Windows 2000 and 2003 Servers accessing Microsoft SQL Server 2000
and 2005
Managed the distribution of new projects to coworkers
•
Managed projects for over 200 customers, included software installations, upgrades,
•
training and consulting
Identifying areas for customer expansion producing additional revenue
•
Collaborated with development (for improvements, enhancements, identifying and
•
correcting defects and testing) to assure software quality and customer satisfaction
GoWesty, Los Osos, CA 2002 to 2005
Sales
Internet, in-house and telephone sales of automotive parts
•
Managed shipping department
•
Assisted customers on installation and maintenance of purchased products
•
Informatica Corporation, Redwood City, CA 2000 to 2001
Sr. Sales Consultant
Pre- and post-sales technical support in the Western Area of the United States of data
•
integration software (ETL) used for data migrations, the building of local data marts and
for the creation of integrated enterprise wide data warehouses
Contributed to making the Western Area Sales #1 in the US - qualifying for the
•
Presidents Club
Presentations and demonstrations to various levels of management from ‘C’ level on
•
down, of the Informatica platform product PowerCenter
Supporting products for integration with design tools (ERwin, Designer 2000 and Power
•
Designer), business intelligence tools (Business Objects, Brio and Cognos) and
accessing data from SAP, PeopleSoft, Siebel and the Mainframe.
Coordinated with marketing and development in responding to Requests for
•
Information, Quotes and Proposals
Organized and managed Proof of Concepts involving extracting and populating data
•
from a variety of databases, file systems and applications, such as, Oracle, DB2, SAP,
PeopleSoft on UNIX and NT environments as well as DB2, IMS and VSAM on the
Mainframe
Evolutionary Technologies International Inc., Austin, TX 1994 to 2000
Senior Sales Engineer
Pre- and post-sales support for data migration tools (ETL), use included data
•
warehousing. Directly involved in all aspects of the sales cycle, from the initial contact
to the close of the sale
Transitioned prospects to customers
•
Monitored and drove customer satisfaction
•
Assisting Account Managers in prospect qualification
•
Presenting company and product overview including in-depth technical presentations and
•
demonstrations
Responsible for responding to RFIs and RFPs
•
Participated along with consulting group performing Proof of Concepts with an 90%
•
success rate
Received ETI’s “SE Achievement Award” for developing and implemented a creative
•
new approach to demonstrate the uniqueness of ETI’s software which increased sales and
reduced the sales cycle
KnowledgeWare, Inc., Atlanta, GA 1991 to 1994
Sales Engineer
Provided sales support on re-engineering and CASE tool suites in the western sales
•
region of the United States
Trained existing sales representative and sales engineers on acquired tools
•
Installed and demonstrated re-engineering software in the customer’s environment
•
Developed training materials and technical presentations
•
Language Technology, Salem, MA 1989 to 1991
Re-engineering Consultant
Pre- and post-sales support of COBOL re-engineering tools to western and mid-west
•
sales regions
Presented high level and technical presentations to senior, middle management and
•
programmer levels
Taught two and three day training classes internally and customized classes for
•
customers
Continuing Education
• Information Technology Project Management – AMA Course Nov. 2006
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