Management Project

M ICHEL S TARKER

**** ********* ******

Scotch Plains NJ 07076

908-***-**** (H) ********@*******.*** 917-***-**** (M)

SENIOR INFORMATION MANAGEMENT

Comprehensive technology management background with firms offering diverse financial

services, global advertising, and healthcare communications. Solid record of accomplishment in

the application and use of technology to achieve business transformation, drive productivity

improvements, and deliver revenue enhancements and cost reductions. Leadership activities

include the utilization of group dynamics and inclusion as models of successful client and vendor

interface, competency- and personality-based recruiting, mentoring and team building. Technical

expertise runs the gamut from distributed and thin client/server technologies, networking, and

SAN environments through virtualization and remote access/VPN. Project-management

experience extends from establishing scope and resource leveling through communications and

implementation. Extensive experience in budgeting, departmental accounting, P&L and

procurement. Complete systems life-cycle management from specification through purchase or

lease to systems validation and decommissioning.

Computing Platforms: Windows 2000, XP, Server 2003, Vista, Mac OS X, some Linux/Unix

Server Applications: MS Exchange, MS IIS, Blackberry Enterprise Server, Citrix, Diverse

Other Applications

Networking: LAN/WAN Administration, VPN, TCP/IP, Ethernet, SAN, Security

Languages: VBA, HTML

Software: Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Access,

Visio, MS Project, FileMaker Pro, Adobe Creative Suite, Adobe

Premier, applications in diverse areas

GELLER & CO., LLC, New York 2001 to present

Financial-services firm with 400+ employees operating in distinct practice areas: Technology

Services; Private Equity Fund Administration and Accounting; CFO services, and Financial

Management for Family Offices and High Net Worth individuals.

Director, Client Technology Services 2007 to present

Lead in the effort to augment IT department with a client-driven profit center. Services offered to

new and existing clients. As lead technologist/CIO, design systems, manage projects, and

advocate for ASP clients and their data. Provide technology services using company’s primary

Data Center to house systems. In this effort, budgets are derived from client fees and Geller IT

engineers and developers provide all technical support services. Primary ASP client is

Bloomberg Philanthropies.

Collaborate with client technical resources to provide IT, Security, AV, Telecom, and

Facilities services. Includes: design of client infrastructure; testing and recommendation of

hardware and applications; consulting on all technical aspects during build-out; server and

systems administration; hands-on technical support.

Developed flexible server infrastructure whereby clients can either purchase and use their

own servers or make use of virtualized environments.

Administer systems and DR infrastructure to provide backup and recovery services.

Implemented Citrix to provide remote access and application support.

IT Director 2001 to 2007

Lead technologist directing up to 47 systems engineers, software, and application developers as

well as facilities staff through management group of six. Reported to CIO.

Brought systems availability to approximately 99.95% from less than 99%.

Managed operating budget of +$3.5MM (w/out Payroll) including reporting to the LOBs on

Budget to Actual on a monthly and annualized basis. Reduced yearly operating budget

approximately 32% over five years with no loss of staff

Initiated and/or facilitated multiple IT-driven and client-facing projects.

Implemented highly customized software solutions to satisfy various financial-service

needs - SAP (FI, CO, AM and BW), Hyperion, Advent Axys and TNR, providing

business units with stable, state-of–the-art applications to run and manage LOBs.

Transitioned from Terminal Server environment to Citrix to provide secure VPN services

to the LOBs and their clients.

Installed 30+ Terabytes of Fiber Channel SAN for data-management, tripling size of

storage subsystem.

Instituted Virtual Computing to consolidate operations and manage software licensing.

Enhanced e-mail and Document Management using various applications (Microsoft

Exchange, Zantaz Enterprise Archive (EAS), CCH Engagement, SharePoint.

GoFileRoom, PaperPort) to accommodate explosive growth of e-mail use and attachment

management.

HRIS – initiated Humanic Software (as an ASP), allowing highly confidential salary

information to remain securely off-site, a major corporate objective.

Migrated IT financials on multiple systems to a single MS Dynamics Solomon platform

including outsourcing data entry to India.

Implemented Crystal Reports, Microsoft Reporting Services, and others.

Detailed Systems Monitoring, Alerting, and Reporting to manage Technical SLAs and

benefit from early warning of systems failure.

Managed installation and continued growth of a redundant/highly available network.

Oversaw Security Software (ControlGuard, PromiseSec, PointSec) and Citrix (RSA two

factor authentication) security solutions to lock down desktops/laptops and keep within

policy guidelines.

Designed, implemented, and tested Disaster Recovery & Business Continuity Plans

including documentation for audit and control.

Managed all IT procurement including negotiating contracts and managing vendors.

Expanded office space several times - accommodating 11% yearly growth.

Streamlined operations and augment development group; expanded support services/Help

Desk; introduced 12-hour-day/four-day workweek in technical staff reorganization.

BBDO, New York 1999 to 2001

Worldwide advertising agency network, headquartered in New York, with 17,200 employees in

287 offices in 77 countries

Vice President, Information Technology

Directed technology operations for flagship office in BBDO Worldwide network. Responsible

for daily IT operations, end-user support, Web, Interactive and application development for

1,100+ people in New York, Los Angeles, San Francisco, Houston, and Dallas. Staff: 33: budget

$5.8MM (w/out payroll). Reported to presidents of BBDO NY and BBDO West.

Established Interactive Division (Atmosphere Interactive) providing web developers,

support, and technical infrastructure; project team of 3.

Provided Financial and Media systems support using Donovan Data Systems.

Directed worldwide Y2K effort, traveling to over 20 different countries in 13 months

Served on Board of Directors of Omnicom, 2000.

HARRISON STAR BUSINESS GROUP, New York 1996 to 1999

Healthcare advertising and communications agency providing a full array of strategic and

creative services for the pharmaceutical and biotechnology industries.

Director of Information Technology

Responsible for supporting 250-person agency; staff, technical support and infrastructure for

three locations in the NY City area. Included IT support, creative studio management, Interactive

and 3D animation studio. Budget: $1.2MM (w/out payroll); staff: 16; Reported to CFO.

Developed multiple applications for agency use in Access, FileMaker Pro, Omnis, and

Oracle.

ADMASTER COMMUNICATIONS, New York 1995 to 1996

One-stop provider of graphic and design services.

Manager of Client Services

Managed three account executives handling dozens of active clients and projects at any one time.

Everyday responsibilities included all phases of client communications - project intake, through

project management to signoff and final delivery.

CCG/METAMEDIA, New York 1989 to 1994

High-level scientific and creative marketing agency.

Vice President/Director, New Business and Project Development

Wrote, designed, produced, and directed innovative interactive and liner video/technology

projects for pharmaceutical clients. Projects included: artificial realities, holographic imagery,

and “floating” object interfaces. Worked extensively on traditional business-to-business

marketing projects and videos. Clients included Pfizer, NYNEX, and Merck.

From 1980 to 1989, enjoyed a successful career in video production, marketing,

communications, audiovisual staging, and Business Theater.

EDUCATION

Master of Business Administration (MBA), Information Technology, Baruch College of the

City University of New York, 1997

Bachelor of Fine Arts, (BFA) Film and Television Production, Tisch School of the Arts, New

York University, 1980. University Honors Scholar

CISSP Candidate – Registered to take the exam in June 2009

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