Project Manager Assistant

Glaucia Naomi Hiakuna

Jasmin Street Nº *** Apartment 71B

Chácara Primavera – Campinas, SP, Brazil - Zip Code 13087-460

Tel: (19) 3326-3115Cel: (19) 9171-5797 - E-mail: *******.*******@*****.***

Interest: Technology/Services/Support

Academic Degree

Bachelor in Applied Mathematics – Unicamp – Universidade Estadual de Campinas ( Campinas - SP)

Technical Training: Financial Mathematics, Statistics, Planning and Production Control, Study Risk,

Optimization and Modeling

Qualifications

Advanced Internet and PC user (SAP, Lotus, BRIO, Hyperion, CCS, AAS, Adobe, Excel,

Word…).

Basic knowledge (IBM Training Center)

Hardware: Mainframe, Client-Server

O. S.: Unix, Linux, AS/400,MVS, VMS, Windows, XP

Languages: C, Lotus

Database: DB2

Intelligent, independent and ability to learn quickly.

Credit analysis experience.

Participation on several lectures and dense trainings all around IBM and Lenovo enterprises.

Participated in volunteered work such as health care and general services.

Languages

English – Advanced

Portuguese – Advanced

Spanish – Basic

Japanese – Basic

Professional Experiences

IBM Brazil

Role: Project Manager Assistant - PMA

Environment: Technical / Administrative (Finance)

Start date: 02/09/2008

End date: current

Description: IDs and Workitens creation, Intercompany charges

Lenovo Tecnologia (Brasil) LTDA

Role: Customer Support Analyst

Environment: Administrative (Finance)

Start date: 12/20/2007

End date: 03/31/2009

Description: IBM Account Order Entry

BRQ Informática e Global Value [IBM Brazil Company]

Role: Trainee monitor (Distributed Operator)

Environment: Information Tecnology

Start date: 06/10/2006

End date: 12/09/2007

Description: Knowledge in Distributed Server and MidRange Operation.

Brazilian – Single, 26 years old

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