Quality Assurance Manager
Resume:
Operations Manager/Quality Assurance Manager
William S. (Scott) Wallace
Dexter MO 63841
*************@*****.***
Objective
I am looking for a rewarding and challenging position as an Operations Manager or Manager
of Quality Assurance. I am a highly motivated problem solver who works well within a team
structure, either as the leader of the team or a contributing member.
Summary
I have directed daily operations of national, name brand food processing and feed processing
plants. These positions required setup and start up operations of new product lines in each of
my positions. I am well trained in the use of statistical problem solving tools, food plant
sanitation and food safety principles, and team leadership. New projects have resulted in
yield savings of 15 – 20%; quality assurance duties led our companies to single supplier status
with fortune 500 food processing companies.
Experience:
NutraCea Inc; World Leader in Stabilized Rice Bran Production
Operations Manager, 2006 – May 2009
Developed, monitored and implemented new plant start up for a feed/food processing
facility. I was responsible for plant production, plant quality, food plant sanitation in two new
facilities located on the Gulf Coast of Louisiana. This position included the responsibility for
direct sales to local farmers.
Farmer’s Rice Mill; Largest Supplier of Milled Rice in the Louisiana Gulf Coast Region
Product Compliance Coordinator, April 2006 – October 2006 (contract position)
I was responsible for the development of Master Sanitation Programs, SSOP’s, Good
Manufacturing Practices, and HACCP programs from a “ground up” situation. I also assisted
Farmer’s Rice Mill in establishing a presence in the domestic grain market.
Busch Agricultural Resources Inc.; Largest Supplier of rice and adjunct grains to the largest
brewery in the world
Operations Manager; 2001 – 2006
- Worked with corporate engineering group to design and start up new processing
operations resulting in finished product yield increases of 20% with an estimated net
increase in value of $20,000,000 annually
- Developed HACCP and GMP policies that were critical in becoming the first certified
supplier of rice to Anheuser Busch Breweries
- Worked with plant maintenance personnel to develop preventive maintenance
programs that resulted in 99.5% running time; this represented an increase of 10% in
running hours prior to the beginning of the PM program
- Led sanitation efforts that resulted in 5 consecutive years of 95%+ compliance
(Superior) ratings from sanitation audits from Silliker Inc.
- Designed and installed rice recovery system that increased net returns by $400,000
annually and improved the quality of rice bran processed
- Reduced lost time accidents by 95% and reportable employee incidents by 80% over a
4 year period
Arkansas State University
Adjunct Professor; Spring 2001
Teaching junior and senior level courses in Agri-Business and economics. I was responsible
for the development my own curriculum. I was also voted by students that were in my classes
to be in the top 5% of teachers on campus (student class survey).
Riceland Foods Inc.; Worlds Largest Supplier of Milled Rice
Director of Operations; 1994 – 2001
- Worked with industry and research professionals to develop and install new milling
and electronic sorting processes that increased net yields by 15% and increased
estimated revenues by $30,000,000 annually and reduced rework by 10%
- Worked in three plant rebuild and startups during this period training employees to
properly use newer technologies
- Managed 120 hourly and salaried employees
Riceland Foods Inc.
Director of Quality Assurance/Process Control; 1986 - 1994
- Worked to develop RFI’s rice division’s first microbiological and microanalytical
testing lab for use in rice flour and stabilized rice bran, including the design of the
laboratory and training of new lab technicians
- Led the team that performed process control and quality control for rice flour resulting
in sole supplier relationships with fortune 500 companies in infant cereals and snack
foods
- Developed HACCP, GMP and master sanitation programs for RFI’s rice divisions
resulting in Superior American Institute of Baking scores
- Developed and taught rice division’s Statistical Process Control program
Education
Arkansas State University
Master of Science in Agricultural Business and Economics
Honors Graduate – 4.00 GPA
1985
Arkansas State University
Bachelor of Science Degree in Agricultural Business and Economics
Honors Graduate- 3.96 GPA
1980
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