Medical Customer Service
Resume:
Georgina O. Bamfo
Hagerstown, MD 21740
******@*******.***
OBJECTIVE
Seeking a challenging and rewarding position as an Inpatient Coder Specialist at a
growth-oriented company where I can utilize my skills and experience
EDUCATION
Kaplan College, Hagerstown, MD
Associate of Applied Science – Health Information Management
Wright Medical Billing Greenbelt, MD
Medical Billing and Coding Specialist Certificate
Dean’s List
•
President’s List
•
Perfect Attendance
•
SKILLS
• Experienced with medical terminology, ICD9 and CPT coding
• Experienced with inpatient and outpatient coding
• Assured compliance with HIPAA requirements for medical records
• Reviewed records for completeness, accuracy and compliance with regulations
• Maintained active and closed clinical records in approved order
• Knowledge of the technical areas of a Medical Record Department including the
inpatient and outpatient processing and analysis
• Released of information to third parties following departmental policies and
procedures
• Performed quality assurance to ensure accuracy of filing and chart availability
• Active in Quality Assessment and Improvement programs
• Maintained a consistent level of productivity and prepared daily log numbers of
records coded and patient data flow sheets
• Developed, maintained and operated a variety of health record indexes, storage
and retrieval systems
• Ability to prioritize and multi-task while providing excellent customer service
• Excellent organizational, communication, and analytical skills
TECHNICAL SKILLS
Excel Outlook
Access PowerPoint
Encoder Word
Medisoft Misys Tiger
Practice Management Misys EMR
PROFESSIONAL EXPERIENCE
Practice Implementation Specialist
Antietam Health System Hagerstown, MD 05/08 – Present
Responsible for database file build for physicians and other medical staff
•
Provide software training for employees and clients
•
Process month end reports for Financial Analysis, Expected Analysis, Managed
•
Care and Coding Auditing
Involve in project planning, review of credentials
•
Assist end- users in understanding, implementing, and utilitizing hardware and
•
software
Claim Resolution Specialist
Concentra Preferred Systems; Frederick, MD 09/05 – 12/07
Reviewed medical claims and verified accuracy of medical services and charges.
•
Performed negotiations with providers using medical analysis
•
Prepared selected types of reprising on concurrent cases agreements to providers
•
and other healthcare facilities.
Medical Records Coordinator
Washington Nursing Facility; Washington, DC 06/03 – 09/05
Analyzed, abstracted, and assembled medical records for discharged patients
•
Responsible for coding all discharge records
•
Reviewed medical records for completeness, accuracy and compliance with
•
regulations
Developed, maintained and operated a variety of health record indexes, storage
•
and retrieval systems
Released of information to third parties following policies and procedures
•
Medical Receptionist/Billing Specialist
Eugene Meyer Treatment Center; Washington, DC 04/98 – 06/03
Responsible for computerized scheduling, billing, and medical/insurance records
•
management, including major carriers like Medicare and Medicaid
Corrected all claims with error such as incorrect member I.D. numbers and
•
insurance plans
Supervised front and back office activities
•
HONORS AND ACHIEVEMENTS
Member of AHIMA
Professional Negotiation Service Percent Reduction Award- October 2005, December
2005 and July 2007
Overall Sustained Performance Award – July 2006
Contact this candidate