Manager System Administrator

Wanyi Zhang

Belle Mead, NJ *****

Phone: 908-***-**** (Home)

Cell: 908-***-****

******@*******.***

Professional Profile

I am a senior IT specialist with IBM Global Services. I have 10 years of experience as a

UNIX system administrator. I have worked on different projects, including enterprise

mission-critical applications. I am highly skilled in many technical areas, such as Solaris

(zoning included), Sun servers and storage systems, EMC and Hitachi storage systems,

Veritas Storage Foundation, Veritas NetBackup, Veritas Backup Exec, SAN, RAID, ZFS,

switches, Linux, SGI Irix, HP-UX, and tape libraries. I also serve as a technical lead for

various applications. Having worked closely with customers, I won high customer

satisfaction from user groups. I have excellent communication skills, work well

independently and in collaboration. The team has a tradition of extensive knowledge-

sharing and keeping detailed documentation.

Computer Skills

•Operating Systems: Solaris 2.5/2.5.1/2.6/7/8/9/10 (including zoning), Irix

5.3/6.3/6.4/6.5, Linux (Red Hat, Fedora, SUSE), HP-UX 10/11, and Windows 98/NT

4.0/2000/XP

•Hardware: Sun servers (Sun Sparc 5/10, Ultra 2/5/10/20, Enterprise

420/3000/3500/5000/6500/10000, SunFire 6800, V880, V440), SGI servers

(Indy/Indigo/Challenge/Origin), HP K420, PC, Tape libraries (Sun L700, IBM 3584,

etc.), tape drives (DLT, SDLT, and LTO 3), hard disks, SAN, and disk arrays (EMC

Clariion and Symmetrix, Sun StorEdge A5000 and A5200, Hitachi Thunder 9200, 9520,

AMS 200, and AMS 500), Brocade Silkworm 4100

•Backup: NetBackup, Solstice Backup, TSM, Legato, dump, tar, cpio, and Budtool

•Languages: C/C++, FORTRAN, Perl, SQL, Java, HTML, and shells (Bourne, C, Korn)

•Database: Oracle

•Utilities: Veritas Storage Foundation, Veritas NetBackup, Veritas Backup Exec, EMC

ControlCenter, Solstice DiskSuite, XLV, Symantec Enterprise Security Manager (ESM),

DOWS, CompuLert, and Tivoli

•Networking: TCP/IP, DNS/BIND, NFS, automounter, NIS, and NIS+

Professional Experience

•March, 2008 - Present System administrator, IBM

• Supporting hundreds of Sun servers of various hardware architectures and running

Solaris versions from 2.5 through 10 and resolving hardware, software, and user issues in

timely manner.

• Working closely with the application teams and hardware vendors to resolve any

hardware problems.

• Sharing knowledge with the original team members to ensure better coverage of all

servers.

• Performing backups and restorations of all the IBM servers in Morristown, NJ and

solving problems promptly.

1

•May, 2002- February, 2008 System administrator, IBM, Morristown (client AT&T

location), New Jersey

• End-to-end system and user support of UNIX systems (about 30 servers of Sun

Solaris, Linux, HP-UX, and SGI Irix) running various data marts.

• Working with various teams to successfully implement application migration from

old SGI servers and HP servers to new Sun servers in very tight time frame. In the process,

many technical and communications problems were overcome. Detailed documentation

helped greatly in the later migrations.

• OS (Solaris and Irix) installation and upgrade, firmware installation and upgrade.

Started the planning of new Daylight Saving Time early and thoroughly to ensure all the

servers, switches, software, firmware, and applications conform to new DST.

• Installing Solaris 10 and setting up zones for different applications.

• Capacity planning regarding servers and storage systems to handle performance and

huge amount of data.

• Setting up new storage systems (Clariion, Hitachi Thunder 9200, 9520, AMS 200,

and AMS 500) to meeting expected growth.

• Setting up private gigabit network to improve NFS performance.

• Setting up SAN to better use existing storage.

• Automating regular SA tasks with cron jobs and scripting, especially in perl.

• Software installation, configuration, upgrade, and trouble-shooting, including

NetBackup, and Veritas Volume Manager.

• Design and implementation of backup environment with large amount of data. By

reconfiguring NetBackup, I dramatically reduced the time needed for restoration (hours to

minutes) and increased backup throughput.

• Serving as technical lead in various SA areas to help the effective use of resource in

the whole organization

•July, 2000-April, 2002 System administrator and production support, IBM,

Middletown (client AT&T location), New Jersey

• Serving the same capacity as with AT&T, as a result of outsourcing to IBM

• Participating the planning of new hardware architecture for migrating BPP (Business

Provisioning Platform) Facility to become a web-based application

• Setting up six work centers for the application, most of time within a week instead of

the usual two weeks

• Resolving multiple problems in remotely setting up a work center for two

applications overseas

• Single-handedly completing the planning, testing, and deployment of Axent (later

called Symantec Enterprise Security Manager) and fixing the vulnerabilities on all the servers

(over 60) I supported

• On-call during off hours, especially after 9/11 for extended production support

• My prompt responses to user requests won high praises from users, developers, and

testers

• Because of the changes in the SA team, I took over SA, Oracle DBA, and production

support for the application, originally done by five people

•May, 1999-June, 2000 System administrator and production support, AT&T,

Middletown, New Jersey

Worked as a member of SA team administering a three-tier system with more than 1200

computers and 60 servers running BPP (Business Provisioning Platform) Facility and other

2

applications. Servers included Sun Enterprises, Ultras, and Sparcs, and clients mostly Ultras

and Sparcs.

• Using JumpStart to set up Sun servers and workstations in dozens in various work

centers around the country

• Setting up NFS, NIS+, and printer servers and printers

• Performing user account administration, patch and package installations, third party

software installation

• Backing up servers using Legato

• Troubleshooting and production support

• Deployment of many new software releases along with developers and testers

• Working efficiently with other teams to resolve technical problems in configuring

more than 200 workstations to run multiple applications; this reduced cost significantly

• Documenting processes and changes and maintaining detailed and up-to-date

documentations

3

Contact this candidate