Human Resources Manager

TIA F. PHILLIPS

**** *********** ****, ****** *****, CA 94597

Home: 925-***-****, Cell: 650-***-****, E-MAIL: *******@*****.***

Highly customer service oriented senior human resources professional with progressive experience in

service organizations. A team player with a unique ability to quickly evaluate project scope, partner with

stakeholders, and drive projects to completion. Record of developing innovative, effective solutions with

focus on productivity improvement and organization optimization.

Education:

Experience:

Genentech Inc., South San Francisco, CA.

Sr. Staffing Consultant (University Recruiting/Development Sciences/ Corp. Services) 01/06 – Present

Accountable for delivering consultative, full-cycle recruiting and strategic sourcing services to the

Corporate Services, Research Discovery, Development Sciences and University Recruiting organizations

within Genentech.

• Manage full life cycle recruiting and sourcing activities, candidate screening and interviewing,

influence decisions in selection meetings; prepare and negotiate offer packages. Experienced with

hiring all levels within groups such as Human Resources, Legal, Strategic Facilities, Real Estate,

Finance, EH&S, IT Organization, Research and Development Sciences.

• Highly experienced in internet data mining, creating targeted Boolean search strings, mining

social networking boards, and the ability to build out priority target lists and candidate pipelines.

• Manage the Research Discovery Internship Program including program development, on-

boarding and exit process of interns; facilitate conversion process; manage campus recruitment

and events.

• Implement ongoing efforts to educate managers on job market and industry trends, legal

implications in hiring, assessment and strategy for diversity needs, compensation, and relocation

and immigration processes.

• Coach managers and interviewers in behavioral interviewing and how to self-manage the

interview process including how to determine core competencies, providing effective and legally

compliant feedback to candidates, developing offers, coordinating and training interview team.

• Represent and promote Genentech at community outreach events, industry conferences and

campus events to further build our talent pipelines.

• Proven track record of collaboration and partnership with the staffing and HR organizations.

Experience in building strategic business partnerships by establishing rapport and credibility at all

levels.

• Manage staffing budget, metrics reporting and staffing dashboard.

Williams-Sonoma, Inc., San Francisco, CA. 08/05 – 01/06

Sr. Human Resources Manager (Corporate Shared Services/Multi-Sites) Reason for leaving: Better

opportunity

• Management of various Human Resources functions for the Corporate Services organization of

premier specialty retailer including employee relations, policy creation, maintenance and

interpretation, organizational design, recruitment, compensation, performance management,

workers’ compensation, absence management, succession planning and training and

development.

• Developed/revised employee handbook, developed and facilitated training programs, policies and

procedures, standard operating procedures, and new hire orientation.

San Francisco Public Utilities Commission (SFPUC), San Francisco, CA. 08/02 – 08/05

Sr. Manager, Labor/Employee Relations (Multi-Sites) Reason for leaving: Opportunity to transition

back into private sector

• Management of various Human Resources operations including labor relations/contract

negotiations, organizational design, employee relations, recruitment, compensation, performance

management, workers’ compensation, absence management and training and development.

• Managed ER/Labor Relations division that oversaw 17 bargaining units; mediated

supervisor/employee issues to a satisfactory resolution; managed grievances and arbitrations,

managed involuntary terminations including risk assessment, approval and structuring the

terminations and the communication; investigated and formulated responses to external agency

charges; administered the sexual harassment and non-discrimination policies by investigating and

documenting all complaints and any resulting disciplinary action; managed department

restructuring and right sizing, including working with management in the selection of impacted

employees, conducted risk analysis, implemented a proactive employee relations program

identifying problems early on and taking preventive measures to mitigate risks; developed and

facilitated performance management training.

Ocular Sciences Inc., Concord, CA. 07/01 – 08/02

Human Resources/Global Staffing Manager (Contract Position) Reason for leaving: Completed contract

• Management of various Human Resources operations for global manufacturing organization

including employee relations, organizational design, benefits design and administration, HRIS

design, global recruitment, performance management, absence management and training and

development.

• Successfully managed the global staffing needs across the organization for sales, marketing,

finance, legal, human resources and manufacturing.

• Analyzed and diagnosed the organization’s needs in the context of business issues and strategy.

• Provided ongoing consultation and direction to the management team on organization design,

structure, effectiveness and change management for IT, Finance and Sales organizations.

• Developed and implemented solutions to organizational and people related challenges based upon

HR expertise and in-depth understanding of the client's business; managed professional staff.

TMP Worldwide, San Francisco, CA. 3/00 – 06/01

Client Services Manager Reason for leaving: Company acquisition required company wide layoffs

• Managed consultant population for finance and accounting division, responsibilities included

recruitment, performance management, employee relations, training and development, and

workers' compensation; pivotal role in securing major contracts within banking industry and

venture capital market.

K’Noire Productions (formerly Designs by Chase), Corte Madera, CA. 04/96 - 02/00

HR Manager (04/96-02/00) Reason for leaving: Company closed down

• Management of various Human Resources operations for events organization; managed HR

strategic plan to support the business goals.

COMPUTER SKILLS

PROFESSIONAL ASSOCIATIONS/AFFILIATIONS

*** Personal and professional references available upon request***

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