Project Manager Training

Gil F. Vert

Sunrise, FL *****

Home: 954-***-****

********@*****.***

Summary of Qualifications

15+ years of project management experience.

•

** ***** ********** *********, ********** and editing educational/training programs and

•

materials, from assessment phase through design, implementation and evaluation, with an

emphasis on web-based training solutions and strong working knowledge of desktop publishing

and web development software.

7 years implementing and maintaining learning management systems, creating and generating

•

reports, launching courses, enrolling employees, assisting users, and troubleshooting technical

problems.

7 years experience in budget/expense management.

•

Expert knowledge of instructional design and adult learning theories and techniques to develop

•

learning programs and other performance-enhancement tools and resources for use by employees

at all levels of the organization.

Proven ability to collaborate with stakeholders and subject matter experts at all levels of the

•

organization.

Excellent verbal and written communication skills and customer relationship management

•

experience.

Education

1984 B.A. Communications, Simmons College, Boston, MA

1999 M.S. Communications Management, Simmons College, Boston, MA

Professional Experience

10/2007 – Present Consultant, Fort Lauderdale, FL

• Use a variety of learning methods to develop role-based, interdisciplinary training curricula

designed to result in improved work performance of staff for organizations.

• Design, edit, proofread and publish learning content according to Adult Learning Principles,

instructional design principles and in compliance with appropriate company requirements.

• Construct instructional materials by creating and assembling materials for job aids, online courses,

wikis, and other supporting resources.

• Deliver training and/or train the trainer sessions as required.

1/2007 – 10/2007 Assistant Vice President/Manager, Learning Management System, BankAtlantic, Ft

Lauderdale, FL

• Oversaw eLearning course design by proofreading and editing developed courses and ensuring

testing and deployment in LMS.

• Technical training designer and facilitator for web based PeopleSoft, SharePoint, Business

Intelligence, Metavante, Starview, MS Office, Learning Management Systems, Knowledge

Management systems, Talent Management, Regulations and Compliance, Customer Service.

• Reviewed policies and procedures, interviewed subject matter experts, observed employees at

work to gather program content.

• Developed programs that communicated complex content in audience-appropriate terms and that

promoted the acquisition and retention of knowledge and skills.

• Managed and responded to learner issues regarding LMS while providing feedback and course

completion data to managers and senior managers via reports.

• Designed training programs, job aids, intranet communications, and other appropriate

performance-enhancement tools using web-based software, (eLearning tools,) desktop publishing

software.

• Evaluated and recommended appropriate delivery platforms (company intranet, web-conferencing

services, paper-based materials, experiential activities, case studies, etc.) given content,

audience, and budget requirements.

• Ensured that content was appropriately sequenced and materials were enhanced by graphics and

other audio-visual features that promote users’ knowledge/skill acquisition and retention.

Managed IT department certification process and ensured participant completed certifications were

•

added to LMS.

12/2005 – 12/2006 Manager, eLearning Instructional Design, BankAtlantic, Ft Lauderdale, FL

• Collaborated with department managers to set forth both a short-term and long-term learning

strategies.

• Evaluated and made recommendations on the purchase of learning tools and materials, and

established best practices.

• Maintained instructional budget by evaluating cost-benefit of instructional approaches; selected

approaches within cost criteria.

• Performed needs assessments, reviewed and edited existing courses, and identified gaps and

translated them into effective learning solutions.

• Designed learning materials in partnership with training staff and department subject matter

experts (managers, technical staff).

• Assisted and coached training staff in the design of learning content and collaborated globally in

the design of training materials by proofing and editing all content prior to publication.

• Ensured use of Instructional Design Methodology in the creation of training materials.

• Managed change control of training materials. develop plan for updating courses.

• Developed evaluation and measurement tools.

• Led process to gather input from key stakeholders to prioritize additional programs.

• Worked closely with subject matter experts to develop training curricula; worked collaboratively as

a member of a team.

• Facilitated cross-functional groups; and managed competing projects and priorities with minimal

supervision.

• Built assessments to measure courseware effectiveness and for performance improvement.

• Developed storyboards and designed soft skills training such as Delegation, Diversity, Money and

Banking, Loan Operations, Information Security, Leadership, Identity Theft, Regulatory and

Compliance, Product Knowledge, New Hire, Performance Management, Treasury Management,

Talent Management, Sales and Service, Risk Management, Leadership Development, New Manager

Orientation, as well as retail and customer service oriented instructor led and online courseware.

• Managed all online instructional design and implementation of courses, job aids and testing of

SCORM 2004 courseware to ensure data is passing correctly to the LMS.

12/2004 – 12/2005 Senior Instructional Designer, BankAtlantic, Ft Lauderdale, FL

• Technical training designer, writer, proofreader and editor for PeopleSoft instructor led and online

training (web site, job aids, simulations, presentations).

• Analyzed needs, defined course content, selected instructional methods, and developed technical

training content.

• Worked with applications developers and subject matter experts to develop training for upgrade

from PeopleSoft 7.0 to 8.x, 9.0 HR and Financials modules.

• Delivered PeopleSoft instructor-led training to managers, senior manager, and employees pre and

post implementation.

• Delivered train-the-trainer sessions on developed content.

• Developed clear, easy-to-use, and adaptable participant materials and instructor's guides.

9/1999 - 6/2004 EDP Systems Analyst IV – Training Manager /Instructional Designer and Content

Development Administrator/Deputy Director IT Operations, Commonwealth of Massachusetts, Boston, MA

Managed all phases of the training design process (analysis, design, development, implementation

•

and evaluation).

Collaborated with stakeholders and subject matter experts at all organizational levels to assess

•

training needs by accurately identifying gaps between target audience’s current knowledge/skill

level and organizational knowledge/skill requirements.

Designed and developed training materials including job aids, training manuals, crosswalks,

•

simulations and web site for PeopleSoft 7.0, 8.0, HR, Benefits and Payroll statewide

implementation per subject matter experts’ specifications.

Delivered PeopleSoft instructor-led training on as needed basis to employees pre and post

•

implementation.

Developed project plan and supervised set up and maintenance of Learning Management System

•

to track the training of over 2000 PeopleSoft users.

Developed project plan and supervised set up and maintenance of Knowledge Management

•

System.

Trained new and existing employees on policies and procedures, MS Word, Excel, Access,

•

PowerPoint, and HTML.

Designed training plans and developed training materials for delivery online and in class.

•

Recruited new trainers, trained the trainers, evaluated trainer performance.

•

Developed and designed HR web sites including training site.

•

Wrote web content, ensured content was 508 compliant and posted in a timely manner.

•

Managed training changes, registration and in the upgrade to PeopleSoft 8.0.

•

9/1996 – 9/2000 Instructional Designer and Adjunct Instructor, Contract positions (Bay State College,

Bunker Hill Community College, Commonwealth of Massachusetts, CareerConnection), Boston, MA

• Developed various training manuals for use in training workshops.

• Developed content for online helps, marketing brochures, PowerPoint sales presentations and

promotional Web sites for college-level language programs.

• Revised training methodology and updated training manuals to match course and student

objectives.

• Conducted training in the following areas: Microsoft Excel, Advanced Microsoft Excel, Human

Resource Management, Marketing, Introduction to Internet, Web Page Creation, Business

Communications, Business Computer Skills, Academic Computer Skills, Academic Writing Skills,

Microsoft Office, FrontPage, HTML.

12/1994 - 8/1996 Project Manager, Heinle & Heinle, Boston, MA

• Researched and wrote software training materials in accordance to marketing research

specifications.

• Worked with textbook authors to design, write and publish textbooks for college students.

• Maintained project development schedules and developed systems for efficient operation of

growing department including inventory maintenance.

• Coordinated cross-functional teams within marketing, warehouse and production to ensure day-to-

day objectives were met.

• Developed marketing brochures, PowerPoint sales presentations and promotional Web sites for

college-level language programs.

• Determined concept, content, and design of marketing pieces according to marketing plan.

• Managed Web development for company’s first Internet-integrated language program.

9/91–8/94 Project Manager, Lotus Development, Boston, MA

• Developed strategies and business plans to fulfill multi -product publishing and distribution in the

US and International markets.

• Successfully managed graphic service production team in the production of user manuals and

other marketing pieces.

• Established publishing team design guidelines and templates for publication of software manuals.

1989-1991 Project Coordinator, DNH/Cambridge Prepress, Cambridge, MA

• Managed and resolved schedules and contract issues to ensure on time project delivery.

• Effectively functioned as liaison between client and project team of 10 staff members.

• Developed project plans and managed client project budget.

• Ensured that clients and project staff adhered to contractual agreements.

SKILLS

Web 2.0, Collaborative learning, social learning, discussion forums, wikis, blogs, Twitter; Writing, editing,

proofreading online content, Dreamweaver, Fireworks, Flash, Adobe Premier, MS Office, PowerPoint,

Outlook, Lotus Notes, Captivate, Articulate, RapidBuilder, RapidExam, MS Project, PeopleSoft, SharePoint,

Business Intelligence, Acrobat, Snaglt, WebEx, RapidManager LMS, Learn.com LMS, Saba LMS,

GeoLearning LMS, SumTotal LMS; Familiarity with XML, Authorware, Intiva, WebCT, Centra Symposium,

Photoshop, BlackBoard.

Contact this candidate