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Customer Service Engineer

Location:
Barrington, IL, 60010
Posted:
March 09, 2010

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Resume:

Brad Pitzele 847-***-****

*** *. ***** **., **********, IL 60010 *****@*******.***

ACCOMPLISHMENTS

An enthusiastic leader with excellent communications skills and ability to manage through influence.

Excels at intense analytical work, framing strategic issues to address opportunities, managing large and

complex projects, and building rapport across organizational and cultural barriers. Six Sigma Green

Belt with demonstrated results.

EXPERIENCE

KEYSTONE CONSULTING GROUP Chicago, IL

Management Consulting Associate April, 2008 – Present

• Management consultant at a firm specializing in mergers and acquisitions, profit improvement, and

turnarounds.

• Managed the diligence process for a $24 million acquisition of an electronics medical device

manufacturer by world-class competitor. This effort included project management, advising

functional teams through the diligence process, providing thought leadership on product

rationalization, and working with corporate development office on valuation assumptions.

• Managed the pre-close implementation planning for the divestiture of a $4 million division within a

$7 billion international steel manufacturing company. Directed activities of the financial close

process, operational and procurement continuity, and the separation of IT systems, infrastructure,

and data.

• Managed the diligence process and implementation planning for the integration of four autonomous

operating divisions within the oil and gas sector. Identify and quantified synergies, designed new

organizational structure, modeled financial projections and scenarios, and created a detailed

implementation project plan.

• Crafted a turnaround plan and related financial analyses for a $30 million consumer products

manufacturer after the loss of a $10 million product line. This included business process re-

engineering, a change to the marketing strategy, the sale of excess inventory, and the closure of a

leased facility.

MOTOROLA Schaumburg, IL

Global Strategy Associate March, 2007 – April, 2008

• Performed financial analysis in support of strategic decisions to rationalize the operating footprint,

drove synergies across all Motorola operating sites, and create common, best-in-class processes.

• Created financial model to demonstrate impact of selecting the ideal suppliers for a new factory.

• Re-engineered and owned the make vs. buy process across all Motorola business units. Ensured

all sourcing decisions were based on financial analyses and a strategic framework.

• Re-engineered and managed the capital planning and capacity management process across all

Motorola sites - driving commonality and transparency while decreasing capital expenditure needs.

• Manage the transition of a $420 million factory from Illinois to Mexico.

• Worked collaboratively across functional groups to obtain buy-in for new corporate strategies.

MOTOROLA

Engineering Manager March, 2006 - March, 2007

• Managed manufacturing engineering staff supporting a $1.7 billion operation.

• Managed a team providing process re-engineering, quality, and efficiency improvements – team

delivered 66% quality improvement and $4 million cost reductions.

• Managed the implementation of lean manufacturing practices across operation.

• Interfaced daily with senior management to communicate issues and obtain buy-in for large projects.

MOTOROLA

Senior Staff Process Engineer July, 2004 - March, 2006

• Provided leadership in process re-engineering, quality, and efficiency improvement efforts for a

$625 million operation.

• Analyzed data to determine root cause of technical issues and created resolution action plans.

• Utilize Six Sigma tools to improve products and operations.

• Executed a plan to increase throughput in a factory by 32% in the aftermath of Hurricane Katrina

enabling the shipment of over 14,000 incremental first-responder two-way radios.

• Managed capital and capacity planning for $2.3 billion worth of products.

• Improved capital needs visibility by establishing of a common capacity planning tool and review

process across all North American factories and strategic suppliers.

MAGNEQUENCH Valparaiso, IN

Operations Management Associate October, 2002 - June, 2004

• Dual reporting to President and VP of Sales.

• Assisted in the turnaround of Magnequench, enabling its eventual asset sale.

• Spent four months at Chinese partner’s site forging strong and trusting relationships, negotiating

pricing to ensure margins, developing capabilities, and setting appropriate commercial and

technical expectations.

• Transferred $12 million of automotive and industrial products to Chinese manufacturing partner

while directing the commercial and technical aspects of project.

• Transferred $3 million product line from unionized facility to Juarez, Mexico.

• Managed customer service group, ensuring service quality while transferring positions to Mexico.

DANAHER - PACIFIC SCIENTIFIC Rockford, IL

Design Engineer March, 2000 - October, 2002

• Designed electric motors and provided manufacturing support in a lean manufacturing environment.

• Managed negotiations, selection and technical aspects of a sourcing initiative that resulted in $3

million in savings.

• Lead and participated in several kaizen events responsible for 36% footprint reduction.

• Elected by peers to lead internal-communication improvement project.

• Led company fundraising activities for the 2002 American Heart Association Heartwalk, helping

motivate fellow associates to raise over $5000 – the second most in Rockford, IL for 2002.

• Officiated over the long jump activity for Rockford’s 2002 Special Olympics.

EDUCATION

UNIVERSITY OF CHICAGO Chicago, IL

Master of Business Administration January, 2004 - June, 2006

• GMAT Score: 760

• GPA 3.85/4.0

• Graduated with High Honors and Beta Gamma Sigma (Top 5% of class)

• Dean’s List – Jan ’04, July ’04, July ’05, Jan ’06, July ‘06

• Concentrations: Finance, Strategy, Accounting, and Marketing

UNIVERSITY OF ILLINOIS Urbana-Champaign, IL

Bachelors of Science - Mechanical Engineering August, 1995 - December, 1999

• ACT Score: 28

• GPA 3.22/4.0 (ME GPA 3.33/4/0)

• Deans List: Spring 1996, Fall 1997, Spring 1998

• Studied Abroad at University of Sydney, Sydney, Australia, Fall 1999



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