Administrative Assistant Human Resources

Peggy Belcastro

**** *. **** ******

Elmwood Park, IL 60707

Home: 708-***-**** *********@***.***

OBJECTIVE: Sr. Administrative Assistant

SUMMARY

Executive assistant professional with demonstrated accomplishments in organization, office management,

administration, and problem solving. Extensive experience in supporting executive directors and senior

management. Outstanding results achieved through excellent communications as a team player and an

individual contributor.

Human Resources Management and Program Assistant 9/29/2008 – 5/2009

Office of Acquisitions and Logistics, Human Resources Management, Washington D.C., Hines, IL

• Post job opening for recruitment of employees in several states; respond to phone inquiries

• Maintain office records and act as liaison to Austin Texas HR office regarding records

maintenance

• Assist employees with resolving problems with records, payroll, insurance plans

• Greet at front desk all visitors with and without appointments and assist them

• Respond to e-mail inquiries – requests for records of employees relocation from another agency

• Take charge of on-line required training programs and help callers (on site or field) who have

difficulty with the internet training programs

Human Resources Coordinator 7/2005 – 10/2006

Pamco Tape & Label Co., Inc., Des Plaines, IL

• Managed administration of HR policies and maintained communications; reported to Chief

Financial Officer and Controller

• Processed weekly payroll and benefit changes data; point of contact for any payroll and benefits

related issues/ concerns

• Entered accounts payable in system; created reports to analyze vendor insurance payments and

401(k) enrollment management

• Conducted benefits orientation and enrollments; utilized HR portals to obtain information and

resolve problems with claims

• Maintained HRIS system and supplied data summaries for purposes of federal and state reporting

• Assisted in interpreting and implementing company policies and procedures as related to all

human resource activities; supported Vice President of Operations

Administrative Clerk, Employee Solutions Center 7/2004 – 4/2005

Affiliated Computer Services, Inc., Schaumburg, IL

• Team member for retail/manufacturing client; reported to Vice President of Human Resources

• Answered calls in queue; handled retail and manufacturing client HR needs including disability

policies, leaves of absence, return to work, worker’s compensation, and discipline policy

• Handled grievances and advised to arbitrator

• Coordinated claims with district managers

• Processed new hire packets for payroll; resolved inquiries for payroll discrepancies

Various assignments on a contract basis 5/2002 – 6/2004

Administrative work at Eli Lily Co., MacNeal Hospital, Loyola Hospital, Gottlieb Hospital, Lypho Med

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Administrative Assistant, Research and Education Division 3/2001 – 4/2002

Radiological Society of North America, Oak Brook, IL

• Reported to Assistant Executive Director; prepared agendas and meetings materials

• Developed databases of alumni; maintained records of courses and relevant data

• Updated education sections of corporate website

• Responded to phone and e-mails regarding courses

• Coordinated meetings – registrations, flights, hotels, meals, transportation

• Supervised donors’ lounges at annual 8-day meeting at McCormick Place, Chicago

• Interfaced with executives in federal agencies in Washington, D.C.

• Maintained department accounts payable

Administrative Assistant 6/1995 – 1/1999

Kobrand Corporation, Des Plaines, IL

• Assistant to Regional Division Sales Manager and to the National Accounts Director

• Provided support to team of 8 area managers by establishing relations with 18 states’ wholesalers

and distributors

• Maintained records of sales accounts and prepared background materials for program planning

• Within national accounts developed pricing programs and portfolio presentation

• Assisted with trade shows, including the generations of wine makers’ tour in the Chicago market

• Selected educational information in response to specific requests from wholesaler salespersons

• Organized many mailings. Handled local office management including all services, purchasing

equipment and reviewing contracts.

NON-PROFIT WORK EXPERIENCE

Profit Sharing Research Foundation, Evanston, IL

Part-time during school at N.U. and full-time during summers

Family Office Exchange Foundation, Oak Park, IL

Administrative Assistant to Director

EDUCATION WORK EXPERIENCE

Substitute teacher at various suburban high schools – private and public

Foreign language classes – Spanish, French, Italian

Religion classes – Trinity H.S., River Forest, IL

Substitute teacher grammar school through Archdiocese of Chicago

Supervisor, Foreign Language Laboratory – Elmwood Park High School

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TEMPORARY AGENCY WORK EXPERIENCE

Temporary assignments from various agencies 1/2007 – 8/2008

Accounts Payable Assistant to A/P Supervisor 8/08 – 9/08

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Entering data from invoices to IRIUM system; running reports; preparing for check run

Customer Service/Sales Administrative Assistant at Emerson Network Power 7-8/08

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Expedited orders from UK through JDEdwards software; prepared summaries from

researching orders

Purchasing Administrative Assistant at Methode Electronics, Inc.

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4-5/08 Reported to Manager of Purchasing. Created purchase orders; expedited existing

orders; responded to e-mails regarding deliveries and global shipments; filing documents

Parts & Service Dept. Assistant at Shure, Inc.

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10/07-4/08 Reported to Service Director. Received audio equipment for repair; checked

with technicians; entered data in SAP program to produce repair order confirmation

documents; called customers; took credit card payments.

Senior Expeditor, Operations & Purchasing at Shure, Inc.

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7-8/07 Produced daily reports by collecting data in SAP; prepared weekly purchase orders;

reported weekly shortage reports for manufacturing; requested global pricing quotes; checked

invoices for accuracy/discrepancies; member electronic components commodities team;

maintained engineering parts file folders.

Administrative Coordinator for trade show at National Safety Council

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9/07 Revised Power Point presentations for director

Specialty Sales Coordinator at Kellogg Company

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1-3/07 Received orders for custom sales via telephone and fax; entered orders in SAP sales

system; worked with customers to determine production requirements; tracked sales and

accounting in Excel for various U.S. manufacturing facilities.

EDUCATION

Bachelor of Arts Degree, Northwestern University, Evanston, IL 1969

Major: Spanish Minor: French

M.B.A. program, Dominican University (Rosary College), River Forest, IL 1989-1990

Human Resources concentration

COMPUTER SKILLS

Payroll systems – Millenium, Paylocity, ADP

MSOffice – Word, Excel; PowerPoint ; Accounting – payables, receivables CMS for purchasing ERP

SAP; JDEdwards; IRIUM

Outlook; Lotus Notes; Internet research; general office equipment – binding machine

shipping via UPS, DHL, FedEx; arranging conference calls; making travel arrangements

Scanning documents to imaging software using eDoc

Inventory management using Microsoft NaVision

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