Customer Service Sales
Resume:
SHEPARD M. GOLDBERG
Hewlett, NY 11557
516-***-**** (H) ************@*****.*** 516-***-**** (C)
SENIOR OPERATING and MANAGEMENT EXECUTIVE
President / CEO / Chief Operating Officer leading high growth organizational development
Comprehensive operating management background with innovative biopharmaceutical company,
privately held manufacturing venture, and IT systems integrator. Visionary leadership evidenced
through creating synergies and building high-performance teams in change-intensive
environments. Organizational driver and consummate business leader with strong track record in
start-up, turnaround, and high growth organizations. Versatile “internal CEO,” consensus
builder, and noted multi-tasker with solid history of solving myriad business problems through
calm understanding, enlightened perspective, and decisive execution.
Operations/Infrastructure – Emisphere: CEO for acquired FarmTech subsidiary. Executed
growth, development, and rehabilitation of Connecticut laboratory operations. Revamped
infrastructure through change initiatives vis-à-vis human capital, processes, and operations.
Led Sarbanes-Oxley implementation team for regulatory compliance; instituted cost savings
financial controls; built IT infrastructure – 2 servers, 2 staff to 25/9, supporting 250 employees
Business Development/Entrepreneurship – Hydrovalve: evolved seasonal heating business
into year-round pool products company – 300% growth; sold to upstream manufacturer. Grew
Computer Network from scratch to $5MM, six years; sold to national computer retailer
Sales & Marketing – Hydrovalve: designed/implemented short/long-term marketing program
i.e., annual catalog; direct mail; brand awareness; dealer loyalty; packaging. Expanded catalog
offerings through “distributed” product lines and additional proprietary products
Project Management – Emisphere: led operations for 3-year, $35MM International Phase III
Clinical Trial - 2,200 patients at 125 sites in 10 countries
Facilities Management – Emisphere: led $30MM construction project for 120,000 ft2 mixed
laboratory and office space – negotiated additional space, vendor contracts, etc.
SMG CONSULTING, Hewlett, NY Jan. 2008 to Present
Principal
Provide management consulting for small and medium size businesses that require a trusted
advisor and are in need of marketing & business development, growth & profit strategies,
turnaround management services, and financial management. My clients get practical solutions
which impact organizational growth, create strategic alliances and partnerships, improve
customer retention, heighten brand loyalty and increase top and bottom-line results.
EMISPHERE TECHNOLOGIES INC., Tarrytown, NY 1998 to Dec. 2007
Biopharmaceutical company charting new frontiers in drug delivery. Core business strategy is to
develop oral forms of injectable drugs by applying proprietary eligen® technology to drugs.
Senior Vice President, Operations; Office of the President 2001 to Dec 2007
In charge of Finance & Accounting; Information Technologies; Vivarium Operations; Corporate
Design and Creative Services; Facilities; Safety; Purchasing; Project Management; Regulatory
Affairs; Quality; Manufacturing; Chemistry; Drug Development. Serve on executive leadership
teams – Chair Contract and Disclosure Controls & Procedures Committees; member, Promotion
Review and Rewards/Recognition Committees; member, Financial Review Team for 401k Plan
and Benefits. Designated Institutional Officer - oversee animal research and Institutional Animal
Care and Use Committee (IACUC). Staff: 50+; report to Chief Executive Officer.
• CEO for acquired FarmTech subsidiary, overseeing day-to-day operations of Farmington,
CT site - revamped infrastructure through change initiatives regarding human capital,
processes, and operations, i.e., staffing; purchasing; rehabilitation of laboratory
operations; budgeting; systems, and processes, updating SOPs, and computer systems.
Signatory on regulatory permits, interface with parent.
• Created synergies through the development of close working relationship between
Emisphere and FarmTech science staff allowing data produced to be more meaningful
which fostered faster development of technology. Established capabilities for handling
GLP stability, Non-Human Primate (NHP), rabbit, and rodent studies, Radio Chemistry
lab, and bioanalytical and chromatographic assays. Laid groundwork for GLP
Toxicology work.
• Instituted massive cost control programs including upgrade of financial systems to Oracle
Financials and establishment of peer review process for all large expenditures through the
Contract Committee.
• Collaborated with CFO to form and manage Sarbanes-Oxley (Sarbox) implementation
team; sourced and managed outside Sarbox consultant; led Information Technology
compliance effort, identified IT controls; worked with auditors through testing process;
served as Chair of Disclosure Controls and Procedures Committee.
• Passed Sarbox compliance audit with no significant observations, a critical requirement
to operate as a public company and continue to raise money in the public markets.
Significant cost savings achieved by handling bulk of IT compliance internally.
Vice President, Operations 1998 to 2001
Managed Finance & Accounting; Information Technologies; Corporate Design and Creative
Services; Facilities; Safety; Purchasing; Regulatory Affairs. Served on executive leadership
teams – Chair Contract; member, Promotion Review and Rewards/Recognition Committees;
member, Financial Review Team for 401k Plan and Benefits. Staff: 20+; reported to Chief
Executive Officer.
• Rescued stalled $35MM, three-year international, multi-center phase III trial - 2,200
patients at 125+ sites in 10 countries. Led all operations - established clear
responsibilities with internal and external teams; identified bottlenecks and instituted
changes to streamline workflow and simplify execution of trial while maintaining quality
and integrity of data; contracted with additional Contract Research Organizations to
expand countries and sites resulting in increased enrollment rates; negotiated contracts
and budgets with outside vendors; point of contact with outside scientific advisors
allowing them to give valuable support and input to the progress of the trial.
• Led $30MM construction project for 120,000 square feet of mixed laboratory and office
space - formed internal team to identify user requirements; negotiated with landlord to
identify and lease required space; contracted with vendors (architect, engineer, general
contractor, etc.); oversaw design and construction of facility; formed and managed
validation team, allowing space to be used for FDA approved GMP manufacturing.
HYDROVALVE CO., INC., Long Island, NY 1977 to 1998
Privately held manufacturing/distribution business (60+ employees) with national and Canadian
catalog sales serviced through 3 warehouse locations
President 1982 to 1998
Vice President 1977 to 1982
Grew seasonal heating business 300% to complementary heating/pool products company
generating $16+MM revenues and year-round positive cash flow. In 1997 sold heating
component to upstream manufacturer/distributor; 1998, sold pool products business to large
competitor.
• Sales and Marketing: designed and implemented short and long-term marketing programs
including design and supervision of annual catalog, direct mail literature, brand
awareness, dealer loyalty, and packaging design. Doubled customer base through
aggressive direct mail and trade magazine marketing programs. Created customer
marketing database and analysis to improve customer service and profitability.
• Expanded catalog offerings through addition of “distributed” product lines and
proprietary manufactured products. Swimming pool business ultimately grew from an
eight page to an eighty page catalog.
• New product design and procurement: designed multitude of new products and managed
tooling, purchasing, production set-up, packaging, and marketing.
• Accounting/controls: oversaw significant ongoing reductions in overhead and product
costs.
• Information technology: implemented new PC network-based management information
system using Windows NT Server.
COMPUTER NETWORK, INC., Garden City, NY 1982 to 1990
IT systems integrator
Vice President
Co-founded, co-managed two-location computer retailer specializing in desktop publishing and
networking, selling IBM PC and Apple Macintosh solutions. Concurrent with Hydrovalve.
Grew annual sales from $0 to $5 million in less than six years. Planned and oversaw retail store
design and construction in regional mall. Trained personnel in computer software and hardware,
sales and customer service. Coordinated local advertising campaign including radio and
newspaper ads. Managed store display and signage. Negotiated sale of company to national
retail computer chain.
BOARD MEMBERSHIPS
Forticell Biosciences, Inc. – regenerative medicine biotechnology company
Chairman of the Board, Member: Audit Committee, Compensation Committee
Cordex Pharma, Inc. – specialty pharma company developing new cardiovascular medicines
based upon adenosine 5'-triphosphate (ATP) and nitric oxide (NO)
Director, Chairman: Audit Committee, Member: Compensation Committee
EDUCATION
MS, Finance, Hofstra University, Enrolled
MBA, Marketing and Business Administration, Adelphi University, 1980
BS, Electrical Engineering and Computer Science, Polytechnic Institute of NYU, 1977
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