Human Resources Manager

LIBBY FISCHBERG

Home address ** ***** ***** *****

Hamilton, NJ 08691

Home phone 609-***-****

Cell phone 609-***-****

Email address **************@*****.***

Recent Projects

HP Solutions, Inc. (subcontractor for CGI Group, Inc.) – Princeton, NJ

04/07 – 11/07

NJ SPIRIT Trainer

Primary contractor for the implementation of NJ SPIRIT (New Jersey Statewide

Protective Investigation, Reporting Tool), meeting federal requirements for a Statewide

Automated Child Welfare Information System (SACWIS)

Provided end-user classroom training to New Jersey state DYFS (Dept. of Youth and

Family Services) employees for:

Investigations Financial Management

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On-going Case Management Supervisory Functions

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Resource Maintenance

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Average classroom size of 15 students; average class length of 2 days

Participated in providing onsite support services to end-users at state local offices

Researched and resolved customer inquiries at The Help Desk

Previous Employment

NEW JERSEY DEPARTMENT OF LABOR & WORKFORCE DEVELOPMENT 2002-

2006

Manager, Office of Training & Staff Development, 2003-2006

Direct training and staff development affecting 4,000 state employees at nine sites.

Coach a team of seven, reporting to the senior-level department executive and

interacting with the chief financial officer. Serve as an integral management team leader,

collaborating with managers at all levels of responsibility to identify, research, design and

present detailed training programs for implementation organization wide to continually

enhance staff proficiency and to standardize procedures. Oversee creation of all related

multi-media publications and educational materials. Update operating/ procedural

manuals. Consistently source methods to reduce training expenses without sacrifice to

quality.

Created and introduced the department’s first ever strategic plan.

Composed and delivered a mandated six-day in-house supervisory program for all

newly-promoted supervisors and a one day leadership seminar.

Reduced training expenses $13k via negotiation of contract classes for groups rather

than individuals.

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Provided hands-on training for a new electronic timekeeping system that was

implemented both on time and within budget. In-house curriculum design and course

delivery resulted in $37k savings.

Responded to the special learning needs of a culturally diverse employee base;

coordinated interpreters and edited materials to ensure clarity of communications.

Director of Human Resources and Labor Relations, 2002-2003

Proactively directed all recruiting, labor relations, compensation, leave, benefits and

related record keeping for the division. Coached a staff of 26 support and leadership

personnel; report directly to the

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chief of staff. Audited and responded to all human resource activities to maintain

conformance to organizational policies and procedures. Integrated technology into the

workplace to enhance access to real time data as well as levels of accuracy and

timeliness in reporting.

Implemented a statewide performance evaluation system to ensure fairness and

consistency in employee and management expectations. Tested and launched system

within target date, affecting 4,000 employees with no glitches.

Initiated and managed the organization’s first human resources tracking system to record

all personnel actions from origination to approval. System optimized decision making for

managers and ensured continued compliance; the Human Resources Division attained

90% responsiveness to client needs.

Spearheaded the Alternative Work Week Program that enabled all employees to time

shift and complete 70 hours of work in a nine-day time period.

UNITED STATES DEPARTMENT OF JUSTICE

1991-2002

Human Resources Consultant, NATIONAL DRUG INTELLIGENCE CENTER, 2000-2002

Selected as strategic human resources business partner for an expanding division, with

high impact on agency mission. Reported directly to deputy assistant director. Directed

and facilitated all recruiting within a complex hiring setting. Responded to numerous

candidate needs for relocation. Developed job descriptions, interview questions and

scoring system to rank candidates. Initiated programs and procedures affecting

performance management, career development, compensation, workforce planning,

change management and policy interpretation. Collaborated with off-site facility, federal

law enforcement agencies and legal counsel to support organization’s mission and to

ensure appropriateness of policies. Maintained cost controls to attain budget objectives.

Ensured the delivery of equitable and consistent human resource practices.

Researched and wrote detailed study findings regarding personnel management.

Administrative Officer, National Drug Intelligence Center, 1993-2000

Directed hiring activities for 256 employees during the initial staffing phase of the Center.

Coached and supervised a team of 10 technical specialists who were responsible for

personnel, budget administration, property management, procurement, office space

allotment, correspondence and communication, records maintenance, supplies and

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inventory, printing and publication, fleet maintenance and other administrative functions.

Completed mass hiring on time (two-year timeframe) for all law enforcement agencies.

Initiated team support.

Transferred to startup operations for the first-ever, multi-agency national drug

intelligence center, with full accountability to write and implement policies and

procedures.

Designed and facilitated first-ever summer intern program to develop college graduates

for employment.

Created and managed an Employee Advisory Committee to foster morale and long-term

employee loyalty.

Human Resources Manager, Federal Bureau of Investigation, 1991-1993

Planned and hosted an Open House for all employees in the New York office and

resident agencies. Provided information regarding services offered to them by this unit.

Event was attended by more than 750 employees.

THE BANK OF NEW YORK

1981-1991

Assistant Vice President / Director of Affirmative Action

Integrated policies for hiring that emphasized Affirmative Action and other human

resource programs at the acquisition of Irving Trust, affecting an additional 10,000

employees.

Edited the Bank’s operational procedure manual as it affected human resources.

Participated on community recruitment boards to assist the disabled in securing

employment. Recipient of awards from the Mayor of New York City (Certificate of

Excellence for hiring disabled employees; we were the first financial institution to receive

the award in the nation), the National Rehabilitation Association (for hiring the visually

impaired), United Way, Lexington School for the Deaf and the New York League for the

Hard of Hearing.

Assistant Treasurer / Divisional Personnel Director

Implemented staff downsizing procedures and coordinated outplacement consultant.

Formative Experience:

Established New York City’s first Head Start location in East Harlem.

Technical Skills: Microsoft Office Products

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Education: Graduated from Hunter College, NY where I obtained a B.A. degree with

“Dual Majors” in Education and Language

Licenses: Teaching NY and NY Early Childhood/Elementary

Awards: Dean’s List every semester

Top Secret Clearance: 1991-Present

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References:

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