Six Sigma Project

**** ********* **** ***** 210-***-****

Cibolo, TX 78108 E-mail ******.****@*****.***

Jimmie Roan

A challenging position with opportunity for growth

Objective

Over 20 years of computer experience in a variety of areas

Summary of

• Installation and maintenance of a variety of hardware – desktops,

qualifications

laptops, printers, small servers, routers, etc.

• Implementation and maintenance of a variety of software packages,

including accounting and proprietary legal software

• Database design, implementation, and administration in Access and

MySQL

• Design and implement customized Excel spreadsheets

• Strong knowledge of all MS Office programs, Visio, MS Project,

Quicken, Quickbooks and other software packages

• Website design and implementation, including knowledge of several

CMS and online databases

• Experience with HTML, Java, Flash, Visual Basic, and other

programming languages

• Experience with Windows OSes, including Server 2000 and 2003

• Familiarity with Linux and MacOS

Over 14 years of training, supervisory and management experience

Strong customer interaction skills

Experienced in project management and continuous improvement

methodologies

• Six Sigma, DMAIC, Six Sigma DFSS, 5S, Lean Manufacturing

Strong training skills

• Lead instructor for Six Sigma training (Green Belt and Black Belt)

• Instructor for numerous computer and technical training classes

• Instructor for classes in other areas, including self-defense and

behavior management

Experienced in developing and modifying instructional curriculums

• Developed new Lean Six Sigma Green Belt program and 1-day

Lean/Six Sigma intro class

• Heavily modified existing Green Belt and Black Belt curriculums to

better suit needs of the business

• Developed MS Office and MS Project classes

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Self-employed –Computer services

Experience and

February 2006 – Current

Qualifications

§ Providing on-call computer services (virus and spyware removal; home

or small office networking, MS Office, Project, and Visio design; training;

etc.)

§ Specializing in small office support, including legal, real estate, and

manufacturing

Continuous Improvement Coordinator (Six Sigma Black Belt) /

Database Analyst

April 2000 – January 2006

Coleman Company

New Braunfels, TX

• Managed and mentored project implementation based on Six Sigma,

Lean Manufacturing, and Kaizen methodology. Total projects for 2005 -

$2.1 million; 2004 - $2.4 million; (for reference purposes: 2003 – $0.8

million).

• Supervised 40+ employees in the implementation of continuous

improvement projects.

• Developed and maintained Access/MySQL databases & Excel

spreadsheets to assist in data-based decision making.

• Analyzed data and provided input for data-based decision-making.

• Provided training in Six Sigma, MS Project, Visio, and other MS office

programs, and Minitab.

Computer Installation and Repair

October 1999 – April 2000

Self-Employed

New Braunfels, TX

• Provided in-home computer installation, repair and training.

Behavioral Specialist

September 1996 – October 1999

Comal ISD

New Braunfels, TX

• Supervised the implementation of behavioral management plans for 13

campuses.

• Provided training in behavioral management, communication, and

other areas.

Supervisor of Group Homes (final position)

February 1985 – August 1996

Autistic Treatment Center

San Antonio, TX

• Held a variety of positions through my 11 years at ATC, including

Communications Specialist and Behavior Management Specialist.

• Supervised 7 group homes for over 5 years – 26 staff and 40 clients on

a 24 hour/7 day schedule.

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