THOMAS DECLERCK
**** ****** ****, ******, ** ****4
Cell 585-***-**** Home 585-***-****
abnt3h@r.postjobfree.com
QUALIFICATIONS SUMMARY
Highly effective, IT management professional with business leadership skills and supporting technology
expertise. Success as senior manager achieved by building high performance teams focused on delivering
high quality results through process and governance.
Managed start-up operations of ten facilities globally
Participated in due-diligence and integration for two successful acquisitions
Lead IT initiatives for additional five acquisitions
Awarded four patents
RELATED PROFESSIONAL EXPERIENCE
Southco, Inc.
Director of Global IT Operations, Rochester, NY 2002 – 6/2009
Managed global IT operations including operating expenses, capital budget, forecasting and strategic
planning. Managed performance of team of 37 IT associates located throughout US, Europe and Asia
supporting over 3000 end users. Provided overall direction for Application Development, Support
Services and Infrastructure within the IT organization.
Managed capital budget of $1.2M and expense budget of $2.2M
Collaborated with CIO in developing IT strategy, ensuring alignment with business
Involved in planning/implementing start-up of a manufacturing facility in Mexico and India
Assisted in implementation of global roll-out of SAP business system
Designed/Implemented disaster recovery site for the organizations’ key business activities
Delivered 99% uptime for all IT services at 22 global locations
Managed process improvement initiative utilizing LEAN methodology and ITIL. Provided end-user
enhancements, while reducing staff and increasing customer satisfaction
Managed project team for start-up of three factories in Shanghai, Hong Kong and Rockledge, FL.
Successfully managed integration of three acquisitions into business system
Designed/Implemented the current global MPLS network providing voice/data connectivity to 22
facilities with alternative back-up mechanism in place, resulting in $200K/yearly savings
Implemented WAN accelerator strategy, enabling 4X improvement in useable bandwidth
Managed three data centers consisting of 140 servers, 2 SAN’s and over 40 applications
As interim CIO (for 8 month period), managed cost cutting and green initiatives resulting in $384K
cost savings. Bench-marked against similar manufacturing industries. Generated comprehensive
report to support business strategy/performance
o Reduced $2.0M capital budget to $1.2M
o Implemented global video conference solution to reduce travel
o Eliminated 125 printers
o Implemented server virtualization and consolidation
Improved security by rolling out enterprise security system
Worked with legal department to define/ implement global retention policy
Managed roll-out of new internal web portal
Created project management site for officers and managers to identify IT project pipeline
Managed MS global software compliance and enterprise agreement
THOMAS DECLERCK
Cell 585-***-**** Home 585-***-****
Page 2
Data and Voice Communications Manager Concordville, PA 1998-2002
Responsible for Global Telecommunications and Data Networks; Managed sixteen Cisco routers
worldwide, connected via Frame Relay and Point to Point T1 lines
Completed RFP for telecommunication/network services. Successfully transitioned to new service
provider, resulting in annual savings of $750K
Designed/Implemented telecommunications and data networks for three remote facilities. Involved
specifying communication lines, telecommunication and network equipment
Managed three global call centers and maintenance service contracts for sixteen PBX’s
Managed roll-out of LAN & WAN upgrade to support CAD system and future ERP system.
Replaced existing Cabletron equipment with Cisco switches and developed redundant core
distribution center
Installed wireless LAN networks at 22 remote facilities
Design/Implemented a Cisco Toll-by-Pass VOIP implementation between four remote facilities
Implemented a WAN/LAN monitoring solution utilizing a Visual Networks product
Senior Development Engineer 1992-1998
Engineered high-speed photographic equipment
Designed high-speed video board for a Liquid Crystal Display printer
Provided system specifications for LCD Printer
Designed timing control EPLD using Altera’s AHDL language
EDUCATION
University of Wisconsin at Whitewater, MBA In Process
University of Dayton, MS in Electro-Optical Engineering 1992
Thesis: “Optical Density & Dynamic Response of a Thermo-Refractive Switch”
State University of New York Geneseo, BS in Physics 1990
PROFESSIONAL DEVELOPMENT
Microsoft Certified Systems Engineer 1999
ITIL Version 3 Foundations Exam: Certification 2008
Cisco Routers (Advanced) Troubleshooting TCP/IP
Packeteer Technical Training SAP Tech Class
SAP Navigation Class Mastering Network Security
Executive Leadership Boot Camp ITIL v3.0 Foundations Boot Camp
VMware Infrastructure 3