Human Resources Training

Christal Foster

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**** *** **. *. *. Bothell, WA. 98012 425-***-**** ***************@*****.***

Professional Facilitator/ Manager

Organizational Culture and Vision Proactive Business Leadership

Policy Process Systems

Building Outstanding Workplaces and Performance Driven Organizations

Innovative Human Resource Professional delivering Management Development and Career Management skills to the

private and public sectors, including Fortune 500 companies. Conduct cutting edge career counseling sessions along

with internal consulting sessions to management. A catalyst for innovative initiatives that address today’s business

challenges of satisfying internal and external customers, attracting/retaining talent while achieving business and

profitability objectives.

Key Accomplishments

Built high performing, results driven training function in a highly competitive, rapid growing environment.

Devised a comprehensive career pathways and leadership program.

Resolved bicultural issues following departmental combining.

Coached management teams on planning and communication skills to increase productivity levels.

Knowledge and Expertise

• Curriculum Design • Classroom/Computer based instruction • Adult Learning Theory

• Program Evaluation • Individual/Large group Training • Multi Media Presentations

• Vendor Selection • HR Policy and Procedure Interpretation • Customer Satisfaction

• Conflict Resolution • Value Diversity • HR Investigations

• Recruitment • Selection Techniques • EEO/Regulatory

Professional Experience

Staff Analyst, Boeing Company, Everett, Washington 10/2008 -1/2009

Contracted to provide support to and for the Business Analyst team within the financial department.

Designed process flow charts for the weekly and monthly reports provided to manufacturing.

Strengthened the relationship, making HR a strategic partner in process development, staffing and employees

relations within finance.

Collaborated with senior staff to manage the post-merger integration of two other financial departments within

Boeing.

Staff Analyst, Boeing Company, Everett, Washington 4/2008 – 10/2008

Contracted to design, develop, and administer management programs for the Program Planning and Control Department.

Designed the support tools necessary to track and deliver departmental training

.Researched and administered the Mentoring program to aid in knowledge transfer.

Co-Facilitated with HR Manager Management Development training for all departmental managers.

Supervised and mentored a college intern, directed the major project required for college credit.

Researched and designed a career matrix to be used by management during career discussions. It was also

used by employees to aid in the process of figuring out where they would like to go with their career within

Program Planning and Control department.

Christal Foster

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3101 179 St. S. E. Bothell, WA. 98012 425-***-**** ***************@*****.***

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Talent Optimization Ombudsman, Riverside County, Riverside, CA 7/2006-11/2006

Newly created position designed to help current county employees to get to the right position at the right time in their

career.

Counseled employees with regards to their career goals.

Evaluated current job skills through the use of assessment instruments identifying competitive strengths and

weakness.

Reviewed current county openings and attempted to match skills and hard to fill job openings.

Staff Development Manager, Riverside County, Riverside, CA 12/1998 – 7/2006

Built the training and development department from the ground up; before I joined the management team it had been ten

years since the county had a training department.

Facilitated Supervisory Development Training, Resume/Resumix Training, Sexual Harassment Training and

Performance Management Training.

Designed the county’s Customer Service Training program.

Managed a staff of seven employees and a temporary staff of five instructors.

Researched software program to retain training records and provide automated class scheduling.

Provided specialized instruction for divisions wishing to provide inter-department training.

Represented HR in Union meetings when the issue was current county employee’s resumes or training

requirements.

Positioned the Staff Development department to become a profit center within 2 years of start-up.

Contracted Instructor, University of California Riverside, Temecula, CA 9/2000 – 12/2006

Taught Human Resources, Human Relations and Organizational Behavior to Continuing Education students.

Evaluations averaged 4 out of a 5 point scale for the six years of teaching.

Human Resource Analyst, Riverside County, Riverside, CA 9/1998 – 12/1998

Director Human Resources, MedPartners, Redlands, CA 9/1994 – 11/1997

Director of Training and Development, MedPartners, Redlands, CA 9/1994 – 10/1996

Education

Masters Arts and Management, University of Redlands, Redlands, CA

Bachelor of Science-Education, Ohio State University, Columbus, Ohio

Former Affiliations

Society of Human Resources Management

American Society for Training and Development

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