Management Vice President

MITCHELL J. COHEN

* ********* *****, *********, ** 07726

Home: 732-***-****; Cell: 732-***-****

*******@*********.***

Results-driven Vice President with significant International and Domestic experience in Operations

Management. Demonstrated successes leading high-profile re-engineering initiatives impacting systems,

processes and people, resulting in significantly improved operations and team performance levels.

Ability to adapt to new and challenging situations by quickly assessing, developing, and implementing

plans that meet business requirements, customer needs, and control standards. Impactful leader

experienced in managing diverse teams, and cultivating strong internal and external work relationships.

Areas of expertise:

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Process/System Reengineering Outsourcing

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Quick analysis and Implementation Budgeting / Expense Analysis

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Team Building / People Management Operation Management

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Customer Relationship Management Risk Analysis & Control

PROFESSIONAL EXPERIENCE

PRO CONSULT REALTY LLC

Partner, Real Estate Investment 2006-present

Entered into a partnership investing in Foreclosed properties purchased at local sheriff sales. While

experiencing some success, the market does not warrant continuing in this business environment.

GOLDMAN SACHS & CO., New York, NY 1986 – 2006

Senior Vice President, Global Operations (Spear Leeds & Kellogg) 2002– 2006

Led multiple departments comprised of 30 people, accountable for the clearance, reconciliation, and

control of U.S. domestic securities settlement. Responsibilities included performance/salary

management, budgeting, project management oversight, disaster recovery planning, and recruiting.

Successfully re-engineered support- and control systems, and upgraded talent while keeping up-to-

date with new regulatory requirements.

Reduced the firm’s fail rate and negative exposure related to aging and failing trades by more

than 80%: With limited IT support, took the initiative to create and implement an Access-database

reporting system to maintain controls, which became a powerful reporting tool used by several

departments/division supporting a variety of reporting needs.

Developed a procedure manual, including a comprehensive Disaster Recovery Plan, which

decreased dependency on key personnel and mitigated risk:

- All processes and critical job elements were identified and documented within a 3 month

period.

- Facilitated knowledge transfer during a period of layoffs and department transfers when the

depth of experience and knowledge was quickly deteriorating.

Designed new systems and support tools to meet new regulatory requirements related to Short

Selling, and actively defended the accuracy of the Company’s process and interpretation of

rules during NYSE/SEC audits.

- Coordinated efforts between Operations team, Legal, Compliance, and IT to implement a

system, while the Regulatory bodies continued to amend the standards/rules.

- Worked with regulatory body’s auditors in conjunction with our internal compliance team, to

examine and verify accuracy the Company’s interpretation of the regulation.

Introduced and implemented a new automated Performance Review system within the

department, resulting in more comprehensive and meaningful reviews, and a greater focus on

employee and team development: Within 3 months all employees were trained on the system, and

participated in the process which included a 360 assessment and employee development discussions

and action plans.

Successfully initiated and led a plan to cut costs by outsourcing multiple functions to our team

in Hyderabad, India:

Volunteered to be part of a pilot within Goldman Sachs that enabled utilization of our newly

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established off-shore team.

Hired and trained a small staff of professionals while creating opportunities for junior

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members to go overseas and facilitate the outsourcing implementation.

Vice President, Wealth Mgmt./ Global Ops GS. Japan Corp, Tokyo, Japan 1998 – 2002

Managed the daily operations of 4 departments comprised of 30 Japanese locals, accountable for the

clearance and control of Japanese Domestic and Intl. customer’s settlements, and their respective Asset

Servicing. Other responsibilities included performance/salary management, budgeting, project

management oversight, disaster recovery planning, and recruiting.

Successfully introduced a Western management style, while implementing and upgrading a variety

of Global support systems.

Recognized by senior management around the globe for accomplishing the challenging

task of resolving the adverse effects resulting from an operation “glitch” during the

settlement of the largest IPO in GS/Japanese history - thereby significantly reducing financial and

reputational losses for the Company:

- Led a team to investigate why thousands of trades were miss-applied and closed out in error

for nearly a 3 week period, resulting in compounding errors adversely effecting hundreds of

clients’ statements and accounts.

- Utilized strong interpersonal and communication skills to engage and seek assistance

from internal and external sources worldwide.

- Built a detailed tracking system to record and monitor key observations/findings.

- This high-profile career accomplishment resulted in a promotion to Vice President.

Mitchell J. Cohen *******@*********.*** 2

Led several large re-engineering projects aimed at integrating GS Japan’s infrastructure onto

GS’s Global platform:

Recruited key internal resources from London and New York to help implement a number of

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large support systems.

Eliminated technological barrier that divided Tokyo’s team from GS’s other Global teams,

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resulting in improved sales tool, client service, and support.

Created new opportunities for personnel from Tokyo to experience assignments in other GS

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locations such as Hong Kong, London, and New York.

To minimize communication gap with other GS offices, reorganized and upgraded skill sets of

several Tokyo departments:

Recruited English-speaking Western-schooled College graduates

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Trained Tokyo staff in the English language (speaking and writing skills).

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All staff was versed in English, able to actively participate in meetings, and clearly

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communicate via e-mail with colleagues worldwide.

Manager International Operations Goldman Sachs & Co. / Goldman Sachs Intl. 1992 –1998

Managed a small team responsible for international and later domestic equity settlements in Europe,

South America, and the US. Gained “hands-on” experience in system re-engineering, and the

establishment/development of support teams in new markets.

Spent 6 months in Zurich and London transferring European settlement responsibilities from

NY to local European hubs: Responsible for training and oversight during the transition period.

Helped establish the foundation for several Latin American markets:

Assisted in the launch of the Mexico City office, including establishment of the infrastructure

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needed to conduct business.

Instituted similar procedures for other South American markets including Brazil and

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Argentina, as well as several Asian markets.

Worked with IT department to redesign the in-house Clearance systems to more efficiently

support the growing volume, and increasing number of markets in which GS was getting

involved.

EDUCATION

B.A. Economics, Rutgers University

Knowledgeable in Six Sigma

Mitchell J. Cohen *******@*********.*** 3

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