Sales Customer

Sumit Grover

LinkedIn - http://www.linkedin.com/in/grovers

****, * **** **, *** Z-14-812-***-**** (Mobile)

Bloomington, IN 47408 ***********.**@*****.***

Product Strategy Manager

Highly motivated and focused professional with 3+ years of technology experience infused with latest in

business education from a Top 15 MBA program. Experienced in customer negotiation, documentation,

designing, development and implementation of software solutions. Attention to detail that helped gain

competitive advantage and deliver products that exceeded customer expectations. In-depth working

knowledge of Excel, @RISK package for Excel and SPSS. Team player with experience in coaching,

mentoring and training to enhance experience and learning of colleagues.

Financial Analysis & Modeling Competitor Analysis Technical Issue Resolution

Excel simulation Analysis Contract negotiation Customer Communication

Project management ROI Analysis Proposal Development

Impact/Risk Assessment Strategic Pricing Sun Certified Java Programmer

EXPERIENCE

SUN MICROSYSTEMS, Menlo Park, CA (June 2008 – Aug 2008)

Summer Associate, Independent Software Vendor (ISV) partnerships

Collaborated with various technology alliances for Sun to identify competitive disadvantages. Designed

and developed a central knowledge sharing community by directly interacting with various technical and

sales managers from across the globe. Responsible for on-boarding various teams for the initiative,

weekly meetings and status updates with senior management. Served on the intern committee and took

part in organizing various events.

• Commended for timely execution of the system for 5 different Independent Software Alliance

(ISV) groups

• Analyzed low customer satisfaction of Multi-Threaded servers to identify relevant target

segments. Developed a financial alignment model for a potential revenue increase of 25%

COMVERSE TECHNOLOGIES, India ($1.5B telecom services company) (Dec 2005 – July 2007)

Software Analyst, Sustained Engineering

Managed on-time release, go-live and issue resolution for over 40 worldwide clients of the Kenan FX

Telecom billing product by interacting with cross-functional teams. Responsible for communicating

complex functionalities in easy to understand format to customer. Complete ownership of Functional

Requirement Documentation (FRD), proposal development, negotiation and timely execution and

implementation. Imparted training to new hires and developed ideas for knowledge management. Lead

volunteer and active contributor for organization wide committees.

• Won $1 million contract with Australia’s leading subscription television provider

• Saved $200,000 per year in training cost for a French telecom services company by aligning our

product to requirements

• Achieved 90% customer satisfaction

• Reduced employee transportation expense by 15% by re-negotiating contracts with vendors

INFOSYS TECHNOLOGIES, India ($2B IT services company) (Sep 2004 – Dec 2005)

Software Programmer, Research and Development

Contributed to development of an Intelligent Production Support Platform as a member of the R&D team.

Responsible for feature development based on the customer feedback and communications with Stanford

University. Primary tasks included requirement analysis, development, problem resolution, customer

training, and product implementation.

• Product and features gave an advantage over competitive products leading to an additional

revenue of $50 Million

• Saved 100 man hours/week in transaction processing for a large U.S. retailer over 3 month period

COMMUNIQUE Pvt. Ltd., India (Standalone marketing services provider) (2001-2003)

Part-time Sales Associate

Conducted various on-the-road and door to door promotions for household and technology products,

responsible for interacting with the vendors, choosing the location and direct sales efforts. Operated with

a team and designed strategies for effective communication and higher sales.

• Improved competitive position, productivity and effectiveness of sales campaign by analyzing

patterns and assigning sales representatives to familiar locations; the step boosted daily revenue

by 50%

EDUCATION

Kelley School of Business, Indiana University, Bloomington, IN May 2009

Master of Business Administration, Major in Finance, Minor in Marketing and Management

GMAT 710, GPA 3.7

• Chair, Kelley MBAA Compliance Committee

• Winner, Capstone Simulation Competition

• AON Consulting, Chicago – Studied trends and identified opportunities in defined contribution

market for retirement plans and recommended strategies to align company’s offerings with

growth avenues

• Course Work – Financial Modeling and Valuation, Asset Valuation, Pricing Analysis,

Market Sizing and Analysis, Negotiation, Business Plan Development, Excel Modeling

(Macro and @RISK)

Guru Gobind Singh Indraprastha University, New Delhi, India June 2000

Bachelor of Information Systems, Cum Laude

• Course Work – Programming using Java, C++, Visual Basic, XML, Computer Architecture and

Design, Flash, RDBMS (Oracle and SQL)

Additional Knowledge

Sun Certified Java Programmer, SQL query, Microsoft Office, Bi-lingual(English and Hindi)

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