Project Manager
Resume:
SHILPA MEHROTRA Email: - ********.******@*****.***
Ph. No: 860-***-****
Mob. No: 848-***-****
Professional Summary
• Work experience of over 6 yrs in the field of Business Requirements gathering, QA, Testing
and Test Case Writing.
• Created and reviewed various documents related to product and testing.
• Capable of multitasking and achieving the targets in distributed team settings.
• Co-ordinated pre-test preparation activities like requirement understanding, tracking
change management, test plan creation, defining test strategy, test cases creation, use
cases creation, checklists creation, project training to the team, test environment setup,
setting up bug tracking tool and defining bug definition.
• Co-ordinated post-test activities such as maintaining test documentation, bug statistics,
analysis of the reported bugs and providing feedback to the Project Manager using different
QC metrics.
• Experience of creating different software metrices for different phases of testing.
• Experience of creating requirement mapping and traceability matrix document.
• Performed black box, white box, functional, regression, sanity, smoke, compatibility, user-
acceptance, assessment, content, accessibility, installation, desktop testing, cross-
platform, cross browser and web-based testing.
• Extensive experience of working on a webbased applications, standalone applications as
well as client server applications.
• Extensive experience of Elearning softwares, Supply Chain Management and auditing
projects.
• Experience of setting up test environments for various projects.
• Identified and established processes, procedures and checklists in coordination with client
and various line managers.
• Extensive experience of using bug tracking tools such as Rational ClearQuest, Empirix,
Bugzilla, Jira and TestDirector.
• Used source code version control systems such as Visual SourceSafe, WINCVS and
Powersteering.
• Experience of accessibility tools such as JAWS and ZoomText.
• Worked on management tools such as Microsoft Project and Powersteering.
• Worked on different platforms such as Windows and Macintosh (OSX and Classic).
• Knowledge of complete Software Development Life Cycle (SDLC).
• Experience of handling QA/QC team independently, attending client meetings, requirement
understanding and providing post delivery support to the client.
• Experience of testing the application for SCORM compliance and LMS compatibility.
• Experience in Automation tools such as WinRunner, QTP and LoadRunner.
• Extensive experience of using MS Office products like MS Excel, MS PowerPoint, MS
Word, MS Access, MS Visio and MS Outlook.
• Acted as a Management Representative in the ISO 9001:2000 certification programme
and was involved in creating process documents including metrication process for the
organization.
• Acted as a lead auditor, audited different stages of the projects for their compliance to the
standards.
Professional Qualification
Bachelors in Mathematics and Statistics and Masters in Computer Science.
• Life Office Management Association (LOMA) 280 passed and preparing for Level 1
certification.
Skill Sets
Automation Tools WinRunner7.0, LoadRunner9.0, QTP 9.2
Accessibility Tools JAWS 5.0, Zoom Text 8.1
Bug Tracking Tools ClearQuest, Empirix, Bugzilla, Jira, Quality Center, Test Director
Version Control Tools VSS, WinCVS
Operating Systems Windows 95/98, Win NT, Win ME, Win 2K, UNIX, Macintosh
Visual Tools Visual Basic 6.0, Developer 2000
Languages C, C++, Pro C, FORTRAN, COBOL, SQL
RDBMS Oracle 8.0, FoxPro 2.6, MS Access
ELearning Standards SCORM, AICC and LMS
Web Interface IE 5.5 and above, Netscape Navigator 7.02, Moziilla Firefox, Safari
Office Products Excel, PowerPoint, Word, Access, Visio and Outlook
Professional Experience
Millennium Consultants Inc. (Feb 2008 – Dec 2008)
Project 1: Advisory Delivery Tool
Client: KPMG
Description: Advisory Delivery Tool (ADT) is an advisory application being developed for the
advisors within KPMG. It provides a common set of process, templates and procedures to be
followed for the Advisory work being conducted by the KPMG advisors. It facilitates the advisors to
choose the service offering for which the Advisory has to be done and then get the common set of
templates to be used for the specific service offering. It also helps the users to generate reports
based on the data analysis done for the client which in turn help the advisor to provide the type of
the audit to be done for the client. The application is being built using the Groove networks which
helps more than one advisor to get involved on a certain engagement as a Manager, Participant or
Guest.
Role: Quality Lead
Responsibilities:
• Involved in Kick-off meetings in order to understand the new requirements.
• Involved in the analysis and impact of new functional as well as design requirements on the
existing version of the system.
• Performed all the pre-test preparation activities like training to the team, test cases review,
preparing test environment matrix, test environment set up and configuring bug tracking
tool, ClearQuest.
• Created traceability matrix document for mapping the test cases against the requirements.
• Reviewed Test Cases created by the team.
• Acted as the coordinator between development and the testing team.
• Handled Onshore as well as Offshore teams of around 8-10 team members.
• Involved in daily defect review meetings and coordinated the development team in getting
the reason behind the defect.
• Performed compatibility testing between different audit/advisory applications and ADT
• Performed post-test activities like compiling defect tracking sheet and analysis of the
defects and providing defect metrics such as defect density, effort variance, productivity
variance and defect severity distribution to the client in order to improve the product
performance.
• Performed functional, regression, sanity as well as acceptance testing before releasing the
product to the client.
• Worked closely with PM in establishing process guidelines.
Environment: Win XP/2K, Cisco Client, Rational ClearQuest, Groove Networks, MS Excel, MS
Word.
Project 2: Consol 3.0
Client: ProcureStaff
Description: This is a web-based Supply Chain Management Tool developed in JAVA that
provides electronic workflow and data management throughout the services procurement life cycle-
from creation of requirements, paying vendors for services delivered in terms of the candidates. It
provides the users with different logins and features depending upon the roIe. Clients can create
requests for the requirements and select Vendors after getting response to the request raised.
Vendors can propose the candidates and raise the PO if the candidates are selected. This
application also helps the candidates to fill up their timesheets and expense sheet.
Role: Quality Lead
Responsibilities:
• Acted as a coordinator between ProcureStaff and Millennium QA Team.
• Created test cases based on the use cases.
• Involved in daily review meetings and daily status meetings in order to discuss and analyze
defects.
• Created QA documents like test plan, defect tracking sheet and the test summary report.
• Performed all the pre-test preparation activities like training to the team, test cases update,
configuring bug tracking tool Empirix
• Performed post-test activities like compiling defect tracking sheet, creating defect density,
change to requirements and schedule variance metrices and sharing analysis report with
the Project Manager.
• Performed high level sanity and functional testing for each build
• Tracked defects in Empirix bug tracking tool
Environment: Win 2000, Win XP, IE 6.0. Empirix, Contivity VPN Client, MS Excel, MS Word.
Project 3: KPMG Audit Manual Intl
Client: KPMG
Description: KPMG Audit Manual (KAM) is an audit manual developed for the international as well
as for the US Auditors within KPMG who are using the inbuilt Audit applications. The audit manual
provides the users with all the information of the terms being used in the Audit application, Vector. It
also highlights the new additions being made to the audit application from time to time. The manual
also help the users with the external reference materials for the audit procedures and process.
Role: Quality Lead
Responsibilities:
• Involved in Project Kick-off meeting in order to understand the new requirements.
• Reviewed Functional Specification Document against Requirement Document.
• Created test scripts from the functional specification documents and maintained all the test
scripts.
• Created and updated all the QA artifacts like test plan, daily defect tracking sheet,
traceability matrix and the test summary report.
• Performed all the pre-test preparation activities like training to the team, test environment
set up, configuring bug tracking tool
• Acted as the coordinator between development and the testing team.
• Involved as a QA representative in the daily defect review meetings.
• Performed post-test activities like compiling defect tracking sheet and analysis of the
defects
• Performed functional, regression, sanity as well as acceptance testing before releasing the
product to the client.
• Identified and logged defects in Rational ClearQuest.
Environment: Win XP, VSClient, Groove Networks, MS Excel, MS Word
Eperium Business Solutions Ltd.(Jan 2007 – June 2007)
Project 4: ESize Procurement Solutions
Client: ESize, Nuon, Ahold, Ministries of Defence (Netherlands)
Description: A web enabled application developed in Java which covers the business areas of
Buying and Selling of objects along with basic accounting requirements to run the business. It runs
with the help of an interface and performs transactions between Buying and Supplying
Organization. With the Procurement Channel, all the transactions and order administration are
handled electronically. This application also provides the Contract and Workforce management
solutions. Updated versions of these solutions are provided to the client from time to time. The
product was developed using the Agile methodology. The application was published on the Tomcat
server and the clients were able to access it from their remote machines.
Role: Quality Lead
Responsibilities:
• Involved in Kick-off meetings in order to understand the new requirements.
• Reviewed Functional Specification Document against Requirement Document.
• Involved in the analysis and impact of new functional as well as design requirements on the
current system.
• Created and updated all the QA artifacts like test plan, test cases, test scripts, defect
tracking sheet and the test summary report.
• Performed all the pre-test preparation activities like training to the team, test cases update,
test environment set up, configuring bug tracking tool, Jira and configuration
management tool, WinCVS.
• Acted as the coordinator between development and the testing team.
• Performed post-test activities like compiling defect tracking sheet, creating different
metrices.
• Performed functional testing using QTP.
• Performed regression, sanity as well as acceptance testing before releasing the product to
the client.
• Identified defects and tracked in Test Director
• Ensured that all the processes are compliant to the standards.
Environment: Win 2000, Win XP, IE 6.0. QTP, Test Director, WinCVS, Tomcat, MS Excel, MS
Word
Magic Software Pvt. Ltd. (Jan 2003 - Dec 2006)
Project 5: Kaplan Testing Project
Client: Kaplan Financials Ltd., Chicago
Description This is the webbased based testing project and the organization was involved in the
QA of these insurance based online interactive e-learning courses developed by the third party
organization in Java. These courses provide learning material for the professionals who wish to
continue their education and attain some certificates. The major functions included in these courses
were choosing the courses, purchasing them by using shopping cart functionality, making the
payments and then going through the course or exam. The nature of the testing was manual in
nature and the scope included functionality, content and the assessment testing.
Role: QA Lead
Responsibilities:
• Acted as the only point of contact for the client from the organization.
• Involved at the every stage of the project like requirement understanding, effort estimation,
team identification, scheduling, risk identification and delivery of the project.
• Created and maintained all the project documents like Effort Estimation, project effort
tracking, workflow, status reporting, test plan, test cases, and defect tracking.
• Performed all the QC activities like training to the team, test environment set up,
establishing bug definition.
• Involved in data collection of the bugs reported and analysis of the defects using metrics
with the client after every release in order to reduce the development and the testing team,
thereby reducing the project cost. Metrices created in this project were defect density,
schedule variance, cost variance, effort variance, Phase wise defects introduced and
Training effectives metrices.
• Performed functional, content, assessment, regression, sanity, installation and acceptance
testing.
• Identified and logged defects in Test Director
• Acted as coordinator between the On-Shore Development team and the Off-Shore Testing
team.
Environment: Win XP, IE 6.0., Test Director, Microsoft Office, Flash 6.0, MS Excel, MS Word
Project 6: External Testing Group (ETG)
Client: Source Skill Corporation Ltd., Dublin
Description This project consisted of developing courses of various subjects in HTML files. The
courses were designed to be made accessible by both- normal as well as by visually impaired
users. The product was made compatible with the accessibility tool JAWS.
Role: Team Lead
Responsibilities:
• Conducted manual testing of the html files.
• Performed functional, content, audio, layout, assessment, regression and sanity testing
• Performed accessibility testing using JAWS.
• Involved in tracking project deliverables and client receivables.
• Managed team for the completion of the deliverables and sharing daily status with the client
• Prepared test environment and conducted training for the team
• Managed various QA documents such as test scripts, bug statistics, deliverables and
receivables.
• Acted as coordinator between the On-Shore Development team and the Off-Shore Testing
team
Environment: Win 2k, Win XP, IE 6.0, Netscape navigator 7.02, Flash Player 6.0, MS Excel, MS
Word
Project 7: MHTS
Client: Mental Health Tribunal of Scotland, Scotland
Description This project consists of developing accessible and SCORM compliant modules for
training program to understand better the needs of people with mental disorders of varying kinds. It
also enable users to use various short-cut keys to access various parts of the training program.
Role: Team Lead
Responsibilities:
• Involved in requirement understanding and Functional Requirement Specification.
• Created testplan, testcases for functionality, content, layout and accessibility testing.
• Performed functionality, content, accessibility testing and regression testing.
• Performed flash based testing on application
• Performed accessibility testing using Jaws and Zoom Text.
• Tested the modules for SCORM compliance and compatibility with LMS.
• Logged bugs in BugZilla
• Performed analysis of the bugs and used the analysis in order to improve the processes.
Environment: Win 2K, Win XP, IE 6.0, Flash Player 6.0, Jaws 4.5, ZoomText, MS Excel, MS Word
Project 8: Stanford
Client: Stanford University
Description- This project was developed for Stanford University to create web based training tool
for their Radiation Physics Department. The project was developed using flash tool. This comprises
of 50 session files developed in flash.
Role: Team Lead
Responsibility:
• Involved in creating testcases and test scripts using FSD.
• Performed functional, content, layout, regression and sanity testing.
• Mapped content against the StoryBoard.
• Conducted testing of graphics prepared in Macromedia Flash in detail.
• Created QA workflow, test plan and daily report in the project.
• Imparted training to the other team members.
Environment: Win 2K, IE 6.0, Flash Player 6.0, MS Excel, MS Word
Project 9: Clarity-Workbench
Client: Niku
Description: This project Workbench is a desktop application for project scheduling and
management that conforms to and supports the underlying ideals of project management. It is
being integrated with Clarity system, modern web services architecture of Niku. Workbench enables
project managers to create work breakdown structures (WBS) with tasks and milestones, set
baselines, schedule project plans with dependencies, assign resources to tasks, schedule work on
tasks over a period of time, and adjust the schedule as actual work is recorded. Project data can be
displayed in a variety of ways including spreadsheet views, Gantt charts and CPM (Critical Path
Method) networks. Workbench also provides standard views that can be used as-is or modified for
specific needs.
Role: Team Member
Responsibilities:
• Understand the requirements and plan the testing with team lead
• Record the test cases in Recording mode of WinRunner 7.0
• Create the test cases and test scripts using Test Script Language (TSL) of WinRunner 7.0
• To maintain the Test Repository
Environment: WinRunner 7.0, Win XP, Win 2000, IE 6.0
HAL TAD (Jan 2002- Dec 2002)
Project 10 - Harcourt Math Center
Client: Riverdeep, Dublin
Description: This project is a learning Management system developed for students to teach
mathematics in a virtual manner. Databases and content reside in server and client can access it
from any of the server machine. Moreover application can also be used as a standalone
application.
Role: Team Member
Responsibilities:
• Created test cases against the functional document
• Conducted testing on both Windows and MacIntosh (both classic and OSX) platform.
• Performed standalone as well as client-server testing.
• Performed functionality, compatibility, content, assessment, installation, system and
regression testing.
Server Environment: Win NT, Win 2K, Novell 6.5, and OSXserver
Client Environment: Win NT/2k/ME/XP/Pro, Mac classic and Mac OSX
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