Sales Customer Service

Lamar Harris

**** *. ******* **** *******.******@*****.***

Scottsdale, AZ 85254 480-***-****

OBJECTIVE

To apply my knowledge and expertise to a dynamic company that can enhance my

professional ability as well as utilize it.

EDUCATION

University of Arizona-Tucson, Arizona

Bachelors of Arts in Sociology Dec-1994

TEKsystems University- Baltimore Maryland

Certified Internet Recruiter May-1999

EXPERIENCE

TechStar Technical Recruiting Services Phoenix, AZ

Senior Technical Recruiter/Account Manager January 2007 to present

• Assisted/Managed with recruitment, setting up new hires, new hire

orientations, assisting new hires with completing enrollment paperwork.

• Screening applicants, provide high level of customer service to clients, screening

resumes, scheduling and conducting interviews, and career fairs.

• Update and maintain new job postings, process employment verifications,

reference checking, background & drug testing.

• Update and maintain employee database, manage perfect attendance program on a

quarterly basis, handled highly sensitive information, and other various human

resource duties.

• Resolve consultants/contractors issues on weekly basis with HR rep, client issues

with sales team.

• Resolve Security issues, Review Policy’s with New Employee. Background

Check for new employees, Coordinate the Interview process, Mentoring entry level

candidates, Excellent Follow ups.

TechStar Technical Recruiting Services Phoenix, AZ

Senior Technical Recruiter July 2004 to January 2007

• Responsible for setting up interviews for potential new hires

• Negotiated rates for all potential employees

• Worked directly with client managers at various company’s to enhance business

relationships.

• Required to make over 100 calls per week to potential Candidates.

• Required to generate leads for all account managers

Lamar Harris *******.******@*****.*** 480-***-**** Page 1

• Recruited nationwide for all high level positions

• Looked for as variety of skills sets included but not limited to Java developers,

UNIX Administrators, Project Managers, Business Analysts, Desktop Support,

Helpdesk, Financial Analyst, QA Testers and Analysts, Mainframe Operators.

• Worked with H-1 Visa Holders as wells as there representatives to negotiate

rates, Also worked with green card holders and us citizens.

• Wrote 1099 contracts as wells as corp. to corp. paperwork for new hires.

• Responsible for the relocation of new hires as well.

University of Phoenix Online Phoenix, AZ

Corporate Admissions Advisor April 2003 to July

• Responsible for making over one hundred cold calls per day to potential

students.

• Personally managed an assigned database with over 600 leads.

• Responsible for contacting 70% to 80% each week. With a daily average talk time

of 3 1/2 hours.

• Also responsible for generating leads and referrals for those leads.

• Resolve consultants/contractors issues on weekly basis with HR rep, client issues

with sales team.

• Worked closely with high level HR personnel in various fortune 50 and 100

companies such as Boeing, Verizon Wireless, Verizon, AT&T, Daimler-Chrysler,

and Qwest to ensure the students point of financial responsibility.

• Responsible for creating and maintaining numerous records obtaining the students

personal information.

Speedy Clean Janitorial Phoenix, AZ

Sales Manager January 2002 to March 2003

• Responsible for maintaining existing accounts as well obtaining new

clients.

• Solely in charge of the development and training of 4 junior sales reps.

• Provided each rep with new leads, as well as different techniques on how to sell

our services to potential clients.

• Performed informal training classes on new ways to ask for business as well as

how to build relationships with clients.

• Generated over 45,000 per month individually.

• Reported directly to the owner daily.

Lamar Harris *******.******@*****.*** 480-***-**** Page 2

Priority Staffing Phoenix, AZ

Sales Rep/Technical Recruiter December 2001 to January 2002

• Responsible for all technical recruiting.

• Recruited a variety of people such as Network Architects, Network Engineers,

Unix Administrators, Various Programmers, Project Managers, Help Desk support,

Data Security Analyst etc.

• Conducted personal interviews, Handled all background checks for all potential

contract employees.

• Was responsible for identifying various clients with a high technical presence.

• Responsible for generating over 150,000 dollars of revenue in less than 1 year.

TEKsystems Phoenix, AZ

Consultant Services Coordinator November 1998 to December 2001

• Started off as a Junior Technical Recruiter, sitting in on interviews,

running errands, assisting all senior recruiters and sales reps with day to day

activities.

• Set up interview times with prospective candidate.

• 3 months later I became a Senior Technical Recruiter.

• Responsible for the development and training of a junior recruiter.

• Looked for and filled a variety of skill sets such as Helpdesk, UNIX

Administrators, Cisco Certified Network Engineers, Network Administrators, Data

Security Analysts, PC Technicians, Mainframe Operators etc.

• Responsible for Screening, interviewing, and performing background checks on

all potential candidates.

• Worked exclusively with fortune 50 and fortune 100 companies. These include

but are not limited to: Advanced PCS, Motorola, SUN Microsystems, Qwest, the

City of Phoenix, America Express, Cisco Systems, AT&T, Sprint, and IBM.

• Performed all D and B Credit checks for various companies.

• Conducted technical phone interviews for candidates.

• 6 months later I was promoted to a Consultant Services Coordinator.

• Primarily was responsible for 20 to 25 high level full-time consultants, ranging in

salary from a minimum of $30.00 an hour to $150.00 dollars an hour.

• Responsible for developing each consultant into an extremely marketable and

profitable asset to our company with the ultimate goal of obtaining a long-term

contract with a client.

Lamar Harris *******.******@*****.*** 480-***-**** Page 3

• Was also an iatrical part of the training and development of 19 recruiters.

• Was instrumental in obtaining a 600,000 dollar exclusive contract with Bank of

America.

National Football League

Player July 95 –May 1998

• Played with the Indianapolis Colts

• Played with the Barcelona Dragons

• Played with the Tampa Bay Bucaneers

Reference will be furnished upon request

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