Administrative Assistant Manager

BESSY RIVAS

**** *. ******* **. • Houston, Texas 786-***-**** • email: *******@*****.***

Objective: To nurture and utilize my strengths and talents as well as to acquire knowledge, success and helping the

company grow. In turn grow and develop my skills.

Employment

H.R. V.P. ADMINISTRATIVE ASSISTANT

CEMEX / HOUSTON, TX

SEPTEMBER 2007 – MAY 2009

• Handle calls and emails for a HR VP. Serve as Back-up for Executive Assistant.

• Assist HR dept. with travel arrangements, expense reports,

• Keep budget, create itineraries for dept. Travel Calendar.

• Arrange conference meetings and calls, book conference rooms for department.

Organize regional meetings, book client meetings and dinners. Order supplies for team.

• Keep Budgets, Monitoring vacation time booked vs. entitlements, Expense reimbursements and special projects.

• Serve as translator for verbal complaints and important documents.

• Enter separation agreement, coordinate parking contract and cards, building access cards

ADMINISTRATIVE ASSISTANT – TEMPORARY

LIONSTONE GROUP / HOUSTON, TX

FEBRUARY 2007 – SEPTEMBER 2007

• Handle calls and emails for a VP, Analyst and Associate, assist with special research projects.

• Create excel and power point presentations for weekly office meetings, research for future prospect properties.

• Hotel and travel arrangements, prepare itineraries and compile documents for travel-related meetings.

• Create expense reports and detail expense reports for reimbursements.

H.R. ADMINISTRATIVE ASSISTANT - CONTRACT

ADP TOTAL SOURCE / HOUSTON, TX

NOVEMBER 2006 – FEBRUARY 2007

• Distributing, collecting and reviewing of New Hire Booklets from new clients and their WSE.

• Support Sales District Managers and perform both at client premises and at Total Source offices.

• Enter census information into BRET system and return results to the District Manager.

• Audit I-9, W-4 and benefit packages, stuffing benefit packets, copy, fax & send FED EX packets.

• Prepare New Hire Booklets, close documents for new deals and marketing material, for Sales Directors

• Assist District Managers, preparing requests for Proposals to prospective clients.

Assist the implementation specialist with bilingual benefits presentations and administrative duties.

A/ P ADMINISTRATIVE ASSISTANT – TEMPORARY

SETTER ENTERPRISES ENERGY / HOUSTON, TX

JULY 2006 – OCTOBER 2006

• Compose letter of guarantees for all employees traveling outside of the U.S.

• Screen and route incoming mail and phone calls

• Track and follow-up on accounts receivable and accounts payable, resolve invoice issues.

• Scan and Email Packing Slips and Invoices to Accounting dept.

• Managing incoming and outgoing mail and packages/mail. Handle ACH new accounts and new credit applications.

• Call Vendor for status and confirmation of Purchase Orders update spreadsheet.

• Prepare and track air and ocean shipments until they arrive to its final destination,

Confirm and hand count received cargo, Process incoming and outgoing mail

• Receive and prepare outgoing cargo to be sent out of the country, set up Carrier pick for shipment

•.Process work visa's for employees traveling out of the country, Set up travel arrangement for CEO.

• Type and prepare applications, permits, and reports required for oil and gas production / exploration operations.

HUMAN RESOURCES COORDINATOR

QMAR – FINANCE CO. / HOUSTON, TX

MAY 2005 –APRIL 2006

• Prepare benefit files for W-2 and 1099 employees

• Liaison for an outsourcing payroll center, Enter new hire employee data, terminations, personal changes.

• Verify I-9 documentation, check references, scheduling candidates for interviews and working with recruiters.

• Maintain file current for I-9 and Articles of Incorporation. Assist with exit interviews.

• Check criminal backgrounds for new hires in ADP Software. Terminate/ Re-activate employees

• Assist with benefits presentation for Branch Managers, Loan officers and corporate employees.

• Field new employee calls that require assistance with employee application or benefits.

• Assist with expense reimbursements and payroll questions i.e. miscalculated payroll issues.

• Assist with loan programs and registering loans, put together broker packages.

REGIONAL MANAGER/SPECIAL PROJECTS COORDINATOR

CARDTRONICS - ATM COMPANY / HOUSTON, TX

SEPTEMBER 2001- FEBRUARY 2005

• Manage a team made out of 6 employees and a portfolio of 1000 accounts throughout the US.

• Work open service issues. Troubleshoot various ATM’s over the phone. Assist/train dept. with technical issues.

• Generate supply orders in Great Plains, create invoices without warranty.

• Create am/pm excel inactive report. Make out/inbound calls assuring ATM’s are online and filled with cash.

• Assign service calls to technicians, work directly with various vendors.

• Set tech meet with cash carriers. Handle irate customers and merchants and assist with settlement issues.

• Test all new accounts that Company acquired prior to assigning to an account executive.

STAFF ADMINISTRATIVE ASSISTANT

STATE FARM INSURANCE COMPANY / HOUSTON, TX

MARCH 2000- SEPTEMBER 2001

• Register claims assist customers with quotes. Mail ID cards and Policies

• Sell IRA Roth/Life Policies, Auto, Home and Life insurance policies.

INVENTORY MANAGER/ DATA ENTRY ASSISTANT

AIMS ADMINISTRATOR HEALTH CARE INSURANCE COMPANY / HOUSTON, TX

OCTOBER 1999 MARCH 2000

• Create policy booklets, create ID cards, cobra letters, mail and generate supply orders.

• Process policy refunds, enter claims, assist CEO with Dictations, Travel arrangements

Education

UNIVERSITY OF PHOENIX / BACHELOR’S DEGREE – IN PROCESS

MTI COLLEGE OF BUSINESS AND TECHNOLOGY /GPA: 3.7 Perfect Attendance Certificate-

Business Management Associates Degree

Robert E. Lee High School/ GPA: 3.6 HIGH SCHOOL DIPLOMA (1998)

Skills

Typing (55wpm), MAC OS, Word 10 Key, Windows 95', Windows 98', Windows XP, Great Plains, Front

Page Web design, Power Point, Internet Explorer, MS Outlook, MS Word, MS Access, Accounting, Excel,

Photoshop, Spreadsheets. ADP, Power Scan. Google Earth, Coworx, Demographicsnow, JDE

Switchboard Multi-phone lines, Printers, Copy Machines, Laser Printers.

Competence in reading, writing, analytical thinking, English/Spanish interpretation, self motivated, strong

troubleshooting/problem-solving skills, Professional Development, Interpersonal Skills, Sales Beauty

Knowledge of Labor & Employment matters and billing, Customer Service, Ability to maintain

confidentiality with sensitive information. Organization Skills, Ability to travel.

References

Upon Request.

Contact this candidate