Engineer Manager
Resume:
James R. Redmond
Chesterfield, VA 23838
*****.*******@*******.***
Education
Bachelor of Science in Electronic Engineering Technology, February 1997
DeVry University, Atlanta, Georgia
Bachelor of Science in Business Administration, December 1984
University of Tennessee, Knoxville, Tennessee
Objective
I want to find a challenging engineering position working on high tech electronic
equipment that will utilize my prior experience and knowledge.
Military
Technical Training Instructor: Avionic Navigation Systems, U.S. Air Force
Nov. 1980 - * Taught six weeks of basic electronic maintenance principles
Sept. 1983 * Instructed over 300 U.S. Air Force and International military personnel
* Maintained and enforced U.S. Air Force standards of conduct
Work Experience
Senior Customer Support Engineer, KLA-Tencor, Richmond, Virginia
Sept. 2006 - *I work on nine different models of brightfield, darkfield, and e-beam
Jan. 2009 defect inspection tools used in the semi-conductor industry.
*Support both Brooks and ASD robots, as well as tool specific material
handling systems.
*Perform maintenance activities including upgrades, preventive,
scheduled, unscheduled, and corrective maintenance.
*Insure equipment operates well within published specifications.
*Travel to other customer sites for support and escalations.
*Relocate and re-install equipment when customer requires.
Customer Support Engineer 3, KLA-Tencor, Colorado Springs, Colorado
Sept. 2000 *Provide primary support for Intel FABS throughout the U.S.
Sept. 2006 as well as travel to other customer locations for escalations.
* Insure system performance is well within published specifications.
* Perform maintenance on 11 systems, including preventive,
scheduled, unscheduled, and corrective actions.
* Troubleshoot, diagnose, and correct any problems/issues with system.
Associate Test Engineer, KLA-Tencor, San Jose, California
Mar 1997 - * Calibrate, test, troubleshoot and repair semiconductor wafer
Sept. 2000 inspection systems in a class 100 cleanroom environment.
* Train other ATE’s and ME’s in system operation and calibration.
* Write, update, and redline procedures for new and upgraded systems.
* Instrumental in developing and introducing new 300mm systems.
Dispatcher, Comtrak Logistics, Atlanta, Georgia
Apr 1993 - * Supervise Atlanta, Birmingham, and Charlotte operations each weekend.
Feb. 1997 * Insure all appointments and deadlines are met during weekend shift.
* Dispatch over 100 intermodal shipments per weekend.
Transportation Manager, Daymark, Atlanta, Georgia
Jan. 1993 - * Supervised over 40 drivers and 2 driver managers daily.
Mar 1994 * Hired, counseled, disciplined, and terminated drivers when necessary.
* Developed and maintained an outside carrier base for the Atlanta center.
Terminal Manager, Direct Transport, Tampa, Florida
Apr 1991 - * Insure all pickup and delivery deadlines were met.
Dec. 1993 * Manage both Tampa and Orlando operations.
* Insure all equipment met federal and state regulations.
* Meet with customers to resolve conflicts and disputes.
Operations Supervisor, Countrywide Truck Service, Knoxville, Tennessee
Oct. 1989 - * Supervised over 400 Tractor Trailer drivers daily.
Mar 1991 * Resolved all breakdowns during nighttime hours.
* Controlled driver advances, as well as layover and motel expenses.
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