LANE BOYTER
**** **** ***** *******, ********, Kansas 66085
Cell: 913-***-**** • *******@**.**.***
Detail-oriented professional with 26 years experience in providing information systems support from both the customer and IT
side of the business. Experienced in providing accurate, creative solutions for business customers to satisfy their
information needs. Excels at understanding and determining business needs, translating them into requirements, and
delivering them for a technology solution. Hands-on experience leading all stages of system development efforts,
including requirements definition, design, architecture, testing, and support. Effective project leader with ability to direct
project-based efforts while managing and guiding teams.
AREAS OF EXPERTISE:
• Technical Specifications Development • Preventive Maintenance Setup/Scheduling
• Systems Analysis and Troubleshooting • Inventory Control System Implementation
• Team and Project Leadership • Campaign/Recall Setup and Scheduling
• On-call systems support experience • Maintenance Repair Order Systems
• Change Order Management • Parts Purchase Order Systems
• Business/Functional Requirements Gathering • Maintenance Systems End-User Training
• Systems Development, Testing, & Implementation • Ad Hoc Report Creation
• Systems Liaison with IT, Field Locations, & Vendors • Technical/Admin.Support for Field Locations
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TECHNICAL PROFICIENCIES
Platforms: IBM Mainframe
Languages: COBOL, Easytrieve, FOCUS, SQL
Tools: JCL, TSO, File Aid, Abend Aid, Xpediter, MS Word, Excel, Project, Clarity, Lotus Notes, CA-Unicenter
Software: FleetFocus MCMS (Maintenance Control & Management System; VSAM & DB2)
Hardware: Unimark and Datamax bar code label printers, Telxon bar-code scanners
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PROFESSIONAL EXPERIENCE
YRCW TECHNOLOGIES, Overland Park, Kansas 1997 – March 2009
Sr. Application Analyst, 2007 – March 2009
Member of application team supporting Equipment Maintenance department. Worked closely with business customers to
capture requirements and resolve issues. Managed projects following Project Management methodology. Provided rotational
24 X 7 on-call support.
Transferred to Finance Team. Facilitated meetings with business customers to determine functional and technical requirements
for Finance projects. Managed projects with team members in two locations, maintained project schedule in MS Project, and
provided status updates in Clarity to upper management.
Key Achievements:
• Member of team that implemented new Enterprise Equipment Maintenance System used by YRCW.
• Successfully led effort to convert Yellow VSAM based maintenance data to DB2 for MCMS Completion project.
• Led critical task of converting in-house maintenance data and preventive maintenance schedules
• Project Manager for Phase 1 of Asset Based Securities project that implemented on time and under budget.
Application Analyst 3, 2006
Member of application team supporting Equipment Maintenance department. Assigned to project team tasked with performing
analysis and design of new Enterprise Equipment Maintenance System (EEMS) for Yellow and Roadway which would use
MCMS as data source. Worked with business customers to understand functions to be automated, objectives, desired features,
and input/output requirements. Served as MCMS subject matter expert for the duration of this project. Analyzed, tested, and
installed upgrades to application programs.
LANE BOYTER
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Key Achievements:
• Assisted with analysis and design of EEMS for YRCW.
• Continued to train team members in maintenance systems to develop additional SME’s
• Facilitated meetings with business users to determine requirements for new EEMS screens and reports.
Business Systems Analyst 3, 2000 – 2005
Member of application team supporting Equipment Maintenance department. Continued to serve as subject matter expert for
MCMS, and implemented projects to support Yellow and Roadway’s use of MCMS. Trained IT team members on MCMS to
increase team knowledge of system. Consulted with business management to identify business needs and objectives. Kept
customer informed of status of requests and projects that impacted them.
Key Achievements:
• Project lead for MCMS conversion from VSAM to DB2
• Added bar-code to MCMS bin label
• Supported implementation of U550 bar-code printer upgrade and HP printers at shops
• Led and implemented project automating the Company Directory
• Coordinated RFP’s for Check Printing Outsource
Business Process Analyst, 1997 - 1999
Transferred from Yellow Freight to YRCW Technologies due to company restructure. Assigned to application team that
supported Equipment Maintenance department. Served as subject matter expert for all Equipment Maintenance systems and
MCMS. Worked closely with Equipment Maintenance department in system design, testing, and implementation.
Key Achievements:
• Implemented MCMS Release 7.3 Y2K project ahead of schedule/under budget
• Implemented MCMS Labor Module ahead of schedule/under budget
• Implemented MCMS Repair Order/Autoinput system (bar-code scanning)
• Implemented Licensing Registration Automation project
YELLOW FREIGHT, Overland Park, Kansas 1983 - 1996
Equipment Analyst/Sr. Equipment Analyst
Provided technical systems support for Equipment Maintenance department equipment information systems. Served as
department liaison to Information Technologies, field locations, and vendors concerning equipment information systems.
Assisted with system design, development, testing, and implementation. Performed research and resolution of system
problems. Produced ad hoc reports from maintenance historical data for management.
Key Achievements:
• Member of team that evaluated numerous inventory control system software packages and selected MCMS
(Maintenance Control & Management System) from vendor Control Software Inc.
• Implemented MCMS Inventory Control system in 25 field locations
o Participated in shop site visits to determine layout/setup
o Collected inventory data
o Implemented startup
o Trained end users
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EDUCATION
Bachelor of Science in Business Management
Oklahoma Christian University, Oklahoma City, Oklahoma
Certificate of Programming
Bryan Institute, Wichita, Kansas