Human Resources Customer Service
Resume:
Clinton E. Dailey
Winston-Salem, NC 27103
Phone 1-336-***-**** Home
1-336-***-**** Cell
abnsn2@r.postjobfree.com
Experienced Human Resources Leader
PROFESSIONAL SUMMARY:
Human Resources Professional with extensive leadership
experience in Healthcare (both acute and long term care),
Workers' Compensation, Consulting Practice in (education,
manufacturing, start-up business, telecommunications, employee
benefits design, labor relations, employee & management
development and executive coaching. A responsible leader, who
builds consensus, improves business performance, solves
complex problems in union and non-union organizations and
fosters a passion for exceptional customer service and employee
satisfaction.
AREAS OF EXPERTISE:
• Labor & Employee Relations - including CBA negotiations,
strike preparation, operating facility with employees on
strike, training for management team and administrators, full
withdrawal of bargaining units and transforming union facility
to non-union.
• Employee and Management Development, programs which
encourages strong morale, encourages employees and
managers to work collaboratively to accomplish business
goals.
• Employee Benefits Development and Implementation,
extensive design and transition of health, welfare and
pension programs that decrease cost and assist with
retaining of staff and the recruitment of new staff.
Transitioned annual benefit enrollment from paper to
electronic transactions. Experience with both insured and
self-funded health and welfare programs.
• Designed and implemented policies, handbooks and all
written policies needed in several industries and created
programs for substance abuse, progressive discipline,
performance management and attendance that work in both
union and non-union settings.
• Operationally knowledgeable of both state and federal laws
including FMLA, OSHA, W/C, EEOC, Hippa, FLSA and
implemented compliance programs to maintain in facilities in
North Carolina, Virginia, Maryland, Ohio, Pennsylvania,
Michigan, West Virginia, Alabama, South Carolina, Florida
and Missouri.
• Extensive experience in Executive Coaching as well as
Human Resources Due Diligence to determine best structure
for organization. Have mentored numerous Executives that
have resulted in stronger leadership for organizations.
• Sought out public speaker with excellent presentation skills
and the ability to communicate with a variety of audiences on
many diverse topics.
• High energy self-starter with the ability to work with
individuals, groups or large audiences with refined
negotiation skills and the ability to resolve conflict among
individuals or groups.
PROFESSIONAL EXPERIENCE:
Regional Vice President, Human Resources
• 2006 to 2009
• HealthBridge Management
• Responsible for 18 facilities located in 8 states
• Handled all Human Resources and Operational
Issues for 1/3 of company
• Obtained full withdrawal of 5 separate bargaining
units located in Michigan and Pennsylvania
Dailey Consulting, LLC
• Consulted 2004 to 2006 in Southeast in the areas
of Human Resources, Labor Relations, Employee
Benefits Design, Workers' Compensatoin,
Employee Relations, Policy and Procedure
Development, Executive Coaching
Executive Director of Workers' Compensation
• State of West Virginia Monopolistic Program
• 2000 -2001
• Responsible for all functions of Workers'
Compensation for all residents of the State of
West Virginia
• Governors' Appointment
Vice President Human Resources
• 1969 - 2000
• Responsible for all functional areas of Human
Resources for workforce of 6000+ located on 3
separate campuses and 51 off campus locations
EDUCATION AND CERTIFICATION:
• Bachelor of Arts - Morris Harvey College
• Industrial Relations - Marshall University
• SPHR
• Certified in Business Law
• JCAHO Surveyor
• CARF Surveyor
• Certified Facilitator-Management Development
Institute
REFERENCES:
• Robert McClintic
Vice President, Operations
HealthBridge Management
Nancy Flenner, Administrator
The Rehabilitation & Nursing Center at
Greater Pitt
Kim Ryan-Clark, Administrator
Valley Health Center
Steve Feigenbaum, Adminstrator
Presque Isle Rehabilitation & Nursing
More References Available upon request
Contact this candidate