Project Manager
Resume:
George A. Gouldsmith
*****************@*****.***
Summary
Information Technology Manager/Developer who has led and participated in high-profile projects, resulting
in significant revenue benefits to companies of all sizes. Over 15 years experience in multi-industry,
international/domestic business experience and cross-functional knowledge, which improved
communication and ensured project success between business and IT.
Areas of expertise include:
• Team/Project Management • System Conversion • Software Development
• Web-based systems • Upgrading Legacy systems • Business Development
• IT Consulting • Responsiveness to clients/users • Focus on company’s ROI
Professional Experience
2008 – Present
IT Manager / Software Developer
• Managed entire IT Department and all mission critical systems, servers, network and handheld
devices
(Blackberries and PDA’s) for remote staff of 300 reps/managers.
• Developed IT budget and closely reviewed/approved all critical company invoices and services
• Enhanced and maintained all systems/applications as a solo programmer
• Developed entire Payroll system from scratch, which interfaced with ADP automatically, to be used
by
entire corporate/remote staff.
• Dealt with day-to-day hardware and network issues/requests, along with other office equipment
such as
the phone/IVR systems, power grid and the building heating/cooling systems.
• Employed established project tools – Excel, Word, Power Point, Visio
• Developed applications using Visual Basic, VBA, Access, SQL Server, MySQL, BES Server, Crystal
Reports
2004 - 2008
Application Developer
• Enhanced primary products system (Line List)
• Developed new International Products application (Intl TLP)
• Led several conversion projects on major company systems to JD Edwards – One World platform
• Involved in gathering/creating: project scope, requirements, design plans, QA test plans, project &
implementation plans, user training documentation
• Developed new application coding and upgrade/installation process standards
• Involved in Joint Application Design (JAD) sessions
• Provided regular project/task status updates on tasks/projects to team/user members
• Employed established project tools – MS Project, Excel, Word, Power Point, Visio
• Developed applications using JD Edwards, Visual Basic, VBA, Access, SQL Server, Crystal Reports
2003 - 2003
Dedicated Regional Offices - Business System Analyst
• Managed all tasks & small projects requested by insurance company’s regional offices
• Involved in gathering/creating: requirements, design graphs/plans, QA test plans, project &
implementation plans
• Developed in-house task tracking system
• Created new standard templates for Task/Small Project Requirements, Task/Small Project Requests,
Implementation Plans
• Identified as the primary BSA liaison between insurance company’s regional offices & corporate
branch
• Managed IT/QA resources for required tasks/small projects
• Involved in Joint Application Design (JAD) sessions
• Led periodic task/project staff meetings and provided regular status/feedback to all team members.
• Employed established project tools – MS Project, Excel, Word, Power Point, Visio
2003 - 2003
Bioterrorism Business System Analyst
• Led major Bioterrorism project (Focus Area E – IT capabilities) to establish a Health Alert Network
(HAN)
and Public Health Directory for major California County, which would establish health alert
coverage of 90%
of county’s entire population
• Conducted a complete system assessment of Department of Public Health & DOPH Partners
• Worked closely with public health personnel (ie. Health Officers, Doctors, Nurses, EMS personnel,
etc)
to research & analyze more effective and efficient business procedures
• Developed Smallpox vaccination application (SVP) in response to bioterrorism warnings from the
Department of Homeland Security and Center for Disease Control (CDC)
• Identified as the County’s primary system administrator for State of California’s Dept of Health
Service’s (CA DHS) new health communication system – CAHAN
• Worked with internal IT web services department to develop web-based Public Health Directory
• Identified all deliverables, created project, resource and budget plans for Bioterrorism project
• Led periodic project staff meetings and provided regular status/feedback to all project team
members
• Worked as a Public Information Officer (PIO) on the County’s Bioterrorism Media Team.
This team is the first line of media contact with the County, when bioterrorism disasters and health
alerts occur
• Employed established project tools – MS Project, Excel, Word, Power Point, Visio
• Developed applications using Visual Basic, Access, SQL Server, Crystal Reports, Visual Foxpro
1997 - 2002
Applications System Manager Business Analyst Software Developer
• Managed entire IT Department and all associated insurance, accounting and marketing systems
• Established business relationships with customers, vendors, staff and executives
• Responsible for large corporate claims/premium database (over $10 million in premium & claims
annually) and
financial reporting system
• Engineered and implemented entire operations process which increased accuracy of all corporate
mainline and
secondary systems by 50%
• Led several ‘mission-critical’ corporate projects such as Database conversion of new corporate
acquisitions,
primary system enhancements/conversions, web-based claims submission system and
development of company
supported website, resulting in revenue savings & generation of over $2 million
1994 - 1997
Systems Consultant
• Enhanced and supported complex telecommunications (paging, cellular and wireless) management
system,
which was implemented domestically and internationally (in 25 states and 30 countries)
• Led and participated in four major company projects – Year 2000 conversion, A+
Communications/Network USA
systems merger, Inoset (Brazil) monetary system conversion and ‘CRM’ Baseline product upgrade
• Led several “high profile” projects successfully, totaling in excess of $5 million in resulting revenue
savings & generation
• Dealt with customers directly, often creating quotes, budgets, functional and technical
specifications, user documentation
and training and project plans
• Nominated twice and won once as “Employee of the Quarter”
Other Professional Experience
1992 - 1993
Assistant MIS Manager
1990 - 1991
Computer Consultant
1988 - 1989
Programmer
1980 - 1988
Programmer - Senior Computer Operator
1978 - 1979
Senior Computer Operator
Technology Expertise
• Visual Basic 6, VB.Net • Access 2007, VBA • SQL Server 2005 • Crystal Reports 6-10
• JD Edwards-One World (E810)
• Visual Foxpro • Cobol • Business Basic • Rational tools
• Java SE 6
• HTML/DHTML • MS Project 2007 • Visio 2007 • UML/Case tools •
Btrieve 6.15
• Windows 2003 Server • Novell networks • HP3000 systems • IBM Mainframe systems
• Windows 2000, XP, Vista
Education
Bachelor of Science in Business Administration (minor in Computer Science) University of
Redlands – Redlands, CA
Associates of Arts in Business Information Systems Orange Coast College – Costa
Mesa, CA
Certifications – Microsoft Certified Professional (MCP), Client Server/Web Development (CSF Extension),
Crystal Reports (Seagate)
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