Quality Assurance Engineer
Resume:
ADRIAN D. CARROCCI
Seeking an IT Management position.
Waukegan Rd ********@*******.***.**
Deerfield, IL 60015.
SUMMARY OF STRENGTHS
- 8 years experience in Motorola FCC- - Customer problem resolution
regulated software - Education in clinical Psychology
- 7 years leading teams and planning systems - Documentation and training skills.
- 6 years in Quality Assurance testing and - Excellent written & communication skills.
development following CMMi level 5. - Self -managed
- Project management - High academic achievement
- Complex systems integration
EXPERIENCE
MOTOROLA (2001– present)
Senior Project Specialist Manager (2008 – present) Project management and Release planning for product
software. Manage and schedule software human resources for 100 different product software releases to date.
Identify technical solutions, workarounds and resolve resource allocation discussions across 93 cross-functional
teams globally. Aid in defining technical scope, risks, plans and budgets for software. Mentor and train employees.
Promoted and relocated by Motorola to Illinois to continue highly-praised work in process improvement and
change management. My manager has said “…an outstanding team player…He was the leader on several
process improvement opportunities that helped that team to perform better and better.”
Doubled the speed of the resource planning phase for software development. Create metrics, online reports
and scripts to streamline software management processes.
Recommend and drive process improvements for a new change management database f or software.
Trained others and created user documentation for global teams. The tool has work-flowed over 6000
software requirements to date and is now used by multiple software groups for resource management.
Senior Software Engineer (2005 – 2008). Project management and release planning. Systems planning and set-
up. Leading and training teams in configuration and debugging methods. International customer defect resolution
and support. Quality testing and integration for software, networks and systems. Full lifecycle software development
and documentation.
Selected from 100 engineers as the only person with the leadership and problem solving skill set to work on
a specialized global project. Detected a major hardware defect before shipping, avoiding a product recall.
This saved $millions in recall expenses for a new wireless router product.
Created field tests and created technical guidelines which helped in securing a $multi-million order from one
of the largest Latin American cellular customers.
Detected provisioning problems and devised technical workarounds for a new TCP/IP router product.
Documented the findings and successfully solved any problems found by field-test engineers in 4 countries.
Authored an illustrated Installation & Troubleshooting user guide f or use at 1000 customer retail centers in
Latin America.
Technical Lead and Quality Assurance Test Lead for cryptography software development. Release
achieved high customer satisfaction ratings with no found defects. This software is used across most of the
Motorola phones in the market to this date.
Software Engineer (2001 – 2005).
Planned the shipment and re-integration of a $1million Voice & Data IP network lab to India. Planned the
electrical, spatial, networking and human resources needs. The shipment and re-installation occurred within
the planned timeframe.
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Resume – Adrian D Carrocci
Trained 7 engineers on-site in India in configuration, installation and bring-up of a 60-piece Voice & Data IP
network lab. Also trained the engineers in software maintenance for the product and authored training
documents. No issues were reported after the handover.
Provided 1-week turnaround time resolution for problems found by the Japanese customer f or the voice &
data network. This doubled the existing speed of problem resolution.
Configured, quality tested and performed troubleshooting for Cisco & 3Com routers/switches as well as
mainframes and network nodes.
Created Perl scripts and macros to analyze data from 330 W AN network node sites. The scripts saved over
60% in engineer log-analysis time.
Regularly analyzed and debugged network data latency through the entire v oice & data IP network.
System integration, field Quality Assurance testing and defect support for deployment of new technology
Voice & Data networks f or Japanese, Australian and US customers. Received 2 internal company awards
and a bonus f or “exceptional performance beyond what is normally expected”. Promoted.
AUSTRALIAN DEPARTMENT OF DEFENSE (Dec/2000 – Feb/2001)
Software Engineer Intern
Gathered requirements, designed and developed Java software with GUI. The tool accepted user input and
mathematically generated the outcomes.
MOTOROLA (Dec/1999 – Feb/2000)
Software Engineer Intern
Design, requirements gathering and development of software f or an internal web-based tool in HTML.
SABCO AUSTRALIA (1998 – 1999)
Technical Desktop Publisher
Designed and created the f irst corporate public website.
EDUCATION & MEMBERSHIP
Member of Project Management Institute (PMI).
Masters Certificate in Project Management, George Washington University School of Business/ESI.
Course contains core material for studying for PMP certification.
Engineering Degree: Bachelor of Science- Mathematics & Computer Science, University of Adelaide, Australia.
2000.
Dean’s Certificate of Merit for Outstanding Academic Achievement - University of Adelaide.
Studies also included clinical psychology and neuroscience.
SKILL SET
Project Management Databases Cryptography
Quality Assurance Mainframes, HP NonStop Creation of training and
presentations
SEI CMMi level 5 software Systems engineering
development Communication of technical
Realtime Operating Systems
matters to non-technical
Perl, C, VBA, Java, HTML
Clearcase, Clearquest
customers.
Unix shell scripting
DDTS
unix & linux OS
Microsoft Office
Excel
Klocwork
References on request
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