Manager Sales
Resume:
Terrence Objective
Rock General Manager with proven track record wants to lead your team and expand
present career. Over 19 years of various industry experience in market expansion,
Plumas Lake, CA 95961 trouble-shooting and capturing customer loyalty. Business experience preceded by
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active military service in the USNR. Team builder, diligent, trustworthy and able to do
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what it takes to meet or exceed the objectives of a corporation.
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Employment
Branch Manager
12/2004 – 03/2009 Builders Fence Company, Sacramento, California
My responsibilities were for the complete operation of the branch and support of
our customer base which covered Northern California and Reno/Carson City,
Nevada. Implement proposed projects / programs; Coordinate branch to branch
supply replenishment; Resolve logistical issues; Plan and analyze customer supply
changes with sales manager to resolve possible conflicts. Work with higher echelons
of management; Interview and process new applicants; provide training to staff for
Forklift certifications, safety meetings, and daily time sheet for all employees. Worked
closely with Corporate Transportation Manager to create fleet support system, i.e.
scheduled maintenance, repairs and procurement of new vehicles. Compliant with
policies and procedures of Federal and State D.O.T. Regulations. Analyze all sales and
invoicing done during the business day. Verification of cash drawer reconciliation and
deposits. Worked to improve customer support by 75%; staff retention and training,
operational logistics improvement and inventory control by 90%. Sales increase in
2007 by 33%..
Store Manager
11/2002 - 8/2004 Leslie Pool Supplies, Simi Valley, CA
Manage the daily operations of an retail pool store that was a service store for
Ventura County and The San Fernando Valley in Southern California. Duties
included the compliance to all corporate policies and procedures. Implement all
projects and all marketing programs dictated by Leslie Pool Supplies and it
affiliates; Build commercial and residential sales. Interview, train and retain
employees for seasonal and full time status. Plan, coordinate and direct the
priorities for the staff each and every day by setting sales goals, areas of
responsibility and acquiring new knowledge on products in the store. Work with
all vendors and higher management to improve customer support. Adhere to
strict inventory receiving and shipping policies. Reconciliation of the cash draw,
deposits, payroll and budgets set by the District Manager, Regional Manager and
Corporate Office. I was hired and trained in Fresno, CA for the Summer of 2000;
promoted to a B store in Tarzana, CA. Received praises from my V.P. of the
Western Region for The Appearance, organization and profitability of the store. I
was then promoted to a more challenging position in the Simi Valley Branch. Our
customer support had exceeded 97% and we were 7th in above ground pool
sales out of 327 stores and reached an all time commercial and residential sales
increase making the store and district as the top producer in California. This was
due to planning, coordinating, training and operational support from all levels of
management for our store to succeed
Store Manager
11/2000 - 11/2002 Leslie Pool Supplies, Tarzana, CA
1. General to corporate mandated tasks concerning forecast, sales goal, meeting
profit and loss budgets and basic store operations. Emphasis on residential and
commercial sales. Recruitment of manager candidates and new commercial
accounts.
2. Regained clients and increased bottom line figures by 66%.
Sales and technical training for one year in Fresno, California after which I was promoted
to Store Manager of the Tarzana, CA location.
First Assistant Manager
5/2000 - 11/2000 Jack in the Box, Inc., Fresno, CA
Co-manager in the daily operations of the restaurant; training of new production
employees and on-boarding orientations for new applicants.
Working Partner
1999 - 2000 Java Stop, Fresno, CA
Working partner responsible for the opening and daily operations, inventory
control, marketing and advertising.
Designed and wrote all proposals for opening to the Health Department and City
Zoning/Planning Department.
Hospital Corpsman- Petty Officer 3rd class
1986 – 1991 United States Navy Reserve
Active duty- Desert Storm, Desert Shield
Honorable Discharge
Education
6/1989 FMF - Fleet Medical Force-USN, Camp Pendleton, California
3. Certification
Trauma Care, Evacuation Procedures, and Critical of Patients in Combat Situation.
2/1987 United States Navy School of Health Science, San Diego, California
4. Certification
EMT/Patient Care
2/1981 Orange Coast College, J.C., Costa Mesa, California
5. Vocational
Illustration and Commercial Design
6/1980 Garden Grove High School, Garden Grove, California
General Education and classes in fine art.
Interests
Family time, general socializing, oil/acrylic painting, physical training, photography,
sports
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