Mandeep Singh Saggu
**, **** ******* ******, *** # 8, San Jose, CA 95112 682-***-**** *******.*****@*****.***
Objective
To work in a position that will utilize and challenge my QA/Testing skills in various business
applications and on various technical environments. .
Summary
Hands on experience in advance methodologies of black-box, white-box testing and automation
• Extensively worked on each phase of the QA life cycle and involved in all the phases of
Software Testing Life Cycle.
• Excellent skills in writing descriptive programming scripts for automation using QTP tool
• Understood and identified various software testing required for Glassfish Social Site Project
• Worked extensively on preparation of test plans, and execution of test scripts using
both Manual/Automated methods.
• Extensively worked on Quality Center (Test Director) administration and
customization.
• Experience in Web and Client/Server applications.
• Excellent communication and documentation skills with experience in presentation of
highly technical material. Highly energetic professional with an ability to work
independently as well as good team player.
• Ability to work successfully as part of small to medium sized team or independently.
• Highly Motivated Team player with excellent Problem solving skills
Education
San Jose State University, San Jose, California
Master of Science in Electrical Engineering: GPA: 3.70 / 4.0 Aug 2007 – Dec 2009
Visveswaraiah Technological University, Karnataka, India
Bachelor of Engineering in Electronics & Communication: GPA: 3.50 / 4.0 Sep 2002 – Jun 2006
Experience
QA Analyst, HCL, India Aug 2006 – May 2007
• Worked for the British Telecomm process to test their Contact Center Platform service.
• Written automated test cases for regression testing of their email and web service module.
• Responsible for installing builds for virtual simulator and provided version control for my
team.
• Vital part of the system troubleshooting and diagnosing team
Technical Skills
• Testing Tools: QTP, E-valid, J-unit, Load Runner
• Reporting Tools: Elementool, Quality Center
• OS & Software’s: UNIX/LINUX, Microsoft Windows 9X, 2000, XP, Vista, Microsoft Office
(Access, Excel, FrontPage, Outlook, PowerPoint, Word), Visio
• Programming: C, C++
• Web Technology: Knowledge of HTML, PHP
• Networking: SIP/SDP, MGCP, SS7, TCP/IP, FTP, HTTP, NAT, OSPF, RIP, EIGRP, Sub-
netting, Routing & Switching
Projects
Testing on Glassfish Social site Spring 2008
• Worked in a group of two to test the group module of Social-Site (an open source project
building widgets and web services that helps to add social networking features to existing
web sites) using JUnit, eValid, LoadRunner, QTP to perform various white-box and black-
box testing and automation.
VoIP Security Fall 2009
• Working on making VoIP more secure and authenticated by concentrating on the new
emerging security issues of SPIT (Spamming Over Internet Telephony) and VoIP Phishing
SIP Server Spring 2008
• Build an open source SIP Server on UNIX platform with features:
• Basic Calling (To establish simple call between two users)
• Authentication (To check whether the user is allowed to make or receive calls via the SIP
Server)
Network Security Fall 2008
• Worked on commands dealing with basic router and switch security (like setting up of
passwords)
• Configured static NAT, dynamic NAT & NAT overload (PAT) to deal with IPv4 address
shortage
• Worked on IP (Internet protocol) authentication & EIGRP (routing protocol) with focus:
• On minimizing the routing instability incurred after topology changes & the use of
bandwidth