Sales Manager

Dale D. Towery Jr.

**** ** **** ** ******* Creek, FL 33063 Tel. 954-***-**** ****@*******.***

Skills Summary

Senior manager with extensive experience in management, training & development and project management. Skilled in

managing and developing Web-Based Training (WBT), Instructor-Led Training (ILT). Also, implementing, designing and

managing a Learning Management System (LMS) and Performance Management System.

Employment

Director Of Training

Medical Staffing Network

Boca Raton, FL

January 2007- Present

* Direct the design, planning, and implementation of corporate training programs, policies, and procedures for over 100 staffing

branches nationwide.

* Manage and administer the overall use of the Learning Management System (LMS) and Performance Management System for

over 1600 employees.

* Supervise 2 Facilitators that conduct training for new hires and employee development courses through instructor-led

training (ILT), Web-Conferencing Tool (WebEx) and web-based training (WBT).

Director Of Training/Business Development

Florida Corporate Training Center

Plantation, FL

December 2005- November 2006

* Identified, negotiated and managed strategic relationships with Small to Mid-Sized Companies. Managed sales and product

development to implement business development initiatives. Familiar with a variety of the concepts, practices, and procedures

for outbound/inbound sales calling campaigns.

* Designed, developed and implemented new call procedures identified during initial analysis that would generate more

revenue for companies; included, site location(internal or external), project management, product and customer selection.

* Ensured maximum effectiveness of sales by developing and implementing training programs for various industries. Worked

with senior sales managers to develop training programs to maximize the sales team's revenue potential.

Training Manager

NationsHealth

Sunrise, FL

August 2003- December 2005

* Designed, developed and implemented corporate training programs for Sales, Doctor Verification and Customer Service

Departments using various delivery methods, such as WBT, ILT and VBT. This training consisted of the sales and services of

Durable Medical Equipment products for Diabetic, Respiratory and Ostomy Patients.

* Assisted in the development and implementation of the Medicare Part D program for Cigna Healt hcare.

* Managed and conducted over 200 training courses for new hires and existing staff members.

* Supervised 2 Facilitators that conducted training for new hires and employee development courses.

Dale D. Towery Jr.

4772 NW 22nd St Coconut Creek, FL 33063 Tel. 954-***-**** ****@*******.***

Assistant General Manager

LaQuinta Inn

Coral Springs, FL and Pueblo, CO

July 1999- July 2003

* Supervised front desk staff and catering department with day-to-day hotel operations.

* In-charge of daily deposits, weekly and monthly reports for corporate office.

* Implemented new policies and procedures for the front desk and housekeeping department that increased guest satisfaction

by over 25% and increased revenue by over $250K in one year.

* Managed front and back office operations and reports, to include, Labor Hours, Revenue Management, Payrol l and Profit &

Loss Statements.

Infantryman

U.S. Army

Various Locations

July 1991- July 1999

* Supervised and directed a squad size element to perform various daily tasks during Operation Joint Endeavor.

* Performed and accomplished various military operations under diverse situations.

* Coordinated and developed various field combat training exercises.

Education

BBA in Business Administration with Concentration in Human Resources Management (Graduating Fall 10)

Strayer University, Coral Springs, FL

AAS in Computer Information Systems

Pueblo Community College, Pueblo, CO

Certificate General Manager Course

LaQuinta Inns, Dallas, TX

Primary Leadership Development Course

US Army

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