Management Project

MOLIKA R. GUPTA

**** **** ******* ***** : 267-***-**** (M)

St. Louis Park, MN 55416 : ******@*****.***

SUMMARY

• Excellent analytical, problem solving and leadership skills

• Adapts quickly to new and critical situations and thrives in a fast paced environment

EDUCATION

Master of Business Administration, Management Information System and Finance, Drexel University, Philadelphia, PA Dec 2004

Bachelor of Science, Information Technology, Southern New Hampshire University, Manchester, NH Jun 2002

Associate of Science, Business Administration, Southern New Hampshire University, Manchester, NH Jun 2000

CERTIFICATES

Certified Associate in Project Management (CAPM) – Project Management Institute Sep 2008

EXPERIENCE

Business Consultant, BearingPoint, Inc. Jan 2005 – Present

Client: Telecommunications Company (Operation Support Systems Implementation), Data Migration Lead Jan 2008 – Present

• Created the project plan, and maintained key milestones and action items, for data migration and reconciliation

• Managed the cutover and scheduling documents for data migration and reconciliation activities

• Conducted weekly meetings to provide reconciliation and data migration status reports to the client executive leadership

• Collaborated with the development team, vendors and system owners to develop the strategy for data migration, pending order

management and fallout management

• Worked with vendors and development team to accurately map and prepare datasets and conduct ‘mock’ migrations

• Developed and executed the test plan and test cases for evaluating the applications developed for data migration

• Managed the process for VOIP disconnects by developing reports that monitored the various client billing, order management and

provisioning systems, to track and accurately process accounts to be disconnected – generating client revenue savings of $0.5 M

• Streamlined the disconnect and reconciliation process – identified gaps, updated process flows with system owner responsibilities,

and generated SQL queries/reports to validate and fix erroneous accounts

• Involved in requirements gathering for the new system and for applications developed for data migration

• Conducted monthly reconciliations to ensure data integrity for VOIP and high speed data accounts

• Identified by the client as the primary data liaison in client-partner audit meetings

Client: Telecommunications Company (Asset Lifecycle Management Implementation), Deployment Lead May 2006 – Nov 2007

• Managed the implementation and deployment of an asset lifecycle management system across all US markets

• Developed project milestones for the deployment phase of the overall project plan, and presented weekly status to the leadership

• Resolved show-stopper issues, and provided deployment status reports to the market directors on a weekly basis

• Conducted pre deployment weekly calls with market managers and vendors to ensure readiness and to address concerns and issues

• Gathered requirements for system reports and designed business and administrative process flows

• Involved in data management and integration by collecting and cleaning client data required for deployment

• Created and documented post go-live procedures, deployment checklists and asset designation guide

• Mentored new analysts on creating training, support and communication guides for implementation and change management

• Developed solution documentation and re-usable assets for use on future asset management telecommunications engagements

Client: BearingPoint Inc (Internal Audit), Pre-Audit Analyst Feb 2005 – May 2006

• Worked with Corporate finance teams to verify the accuracy of client contracts to ensure correct project set-up and invoicing

• Reviewed and analyzed financial reports and reconciled this data with adjusted revenue, invoices and engagement contracts

• Provided guidance to management teams to quantify errors and preparing adjustment forms

• Trained and mentored newer members of the team, and created training and support documents

Business Analyst (Intern – Global Strategic Sourcing), Bristol-Myers Squibb Sep 2003- Sep 2004

• Supported the implementation of the Global Strategic Sourcing (GSS) Vendor Management methodology that led to a total cost

savings of $0.3 million :

o Researched, analyzed and created a strategy to evaluate the suppliers to be included in a particular sourcing project

o Designed, developed and conducted the different stages of the Sourcing process (RFI, RFP, RFQ, and e-reverse auctions) for

potential suppliers using, ‘Frictionless’ (SAP SRM Software)

o Prepared and analyzed data reports, cost summaries, and pricing documents after each phase in the project

COMPUTER SKILLS

• Web Technologies HTML, MS Front Page, MS Publisher

• Databases MS-Access, Oracle SQL-Plus, Documentum

• OS MS-DOS, Windows NT (4.0)/2000/XP/Vista

• Others MS-Excel, MS-PowerPoint, MS-Project, MS-Visio, MS-Word, SAP R/3, Frictionless (SAP SRM

tool), SAS, TOAD, SQL-Developer

ACTIVITIES

• Member, Commercial Services - Rewards and Recognition Advisory Group, BearingPoint Inc

• Member, Delta Mu Delta, Business Administration Honor Society, SNHU Chapter

• Member, Drexel MBA Association

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