Manager Sales

MARK H. GOTTLIEB

**** ****** ***** ************, *** Jersey 08094

856-***-**** (Business) ********@*******.***

QUALIFICATIONS/CAPABILITIES

Over twenty years successful and diversified career with varied management assignments within

the service industry.

Capabilities: Operations Management ... Sales ... Marketing ... Fleet Utilization & Management

… Business Development & Profit Improvement ... Planning & Coordinating ...

Purchasing ... Union Negotiations ... Personnel Development ... Initiating & Implementing

Policies & Procedures

EMPLOYMENT

2002-Present TEMPLE UNIVERSITY

Superintendent, Service Operations

Manage and direct daily overall operations of two Facilities Management departments at major

University. Maintain Purchasing systems and analysis creating efficiencies to maximize returns

to the University. Develop process metrics for Waste Management, Logistics, Transportation and

Postal Operations. Supervise fleet management and planning for large fleet. Design personnel

schedules for improved efficiency and productivity. Hire, train and provide ongoing support for

union personnel including safety training programs. Provide support to senior management for

special projects including improvement of environmental impact of fleet operations and upgrade

of postal operations for 7 million piece mail operation. Negotiate with all third party vendors.

Responsible for direct on-call support to academics in all segments of the University in a multi-

campus facility.

1999-2002 ENVIRONMENTAL SERVICES AND TECHNOLOGIES, INC.

Chief Operating Officer

Manage and direct daily overall operations of three subsidiary companies: ESTI (a consulting

group), Jasmine’s Ocean Resort Hotel, Trinidad and Microtronics, Inc. (a computer

manufacturer). Develop and maintain budgets, establish goals, objectives, policies and

procedures; develop sales strategies and sales forecasts; handle contract negotiations with

vendors; create strategic planning including creation of 5 year business plan. Focus on creating

market share. Buy and sell fixed assets including real estate, Hire, train and provide ongoing

support to personnel in all entities. Advise board on all areas of operations for ESTI, across 6

separate branch facilities including opening and fitting out of new Branches in other states.

Restructured professional consulting staff to accommodate clients nationwide.

For Jasmine’s Ocean Resort, oversee total construction operations in Trinidad of a start-up

operation. Senior management of all sales and operations. Recruited and selected General

Manager. Select and directly interact with subcontractors, negotiate contracts, establish

schedules and assure completion of project on schedule. Establish infrastructure for routine

operations of property. Create e-commerce solutions for marketing property worldwide.

Develop and implement marketing strategies and value added products to accommodate guests in

eco-tourism. Supervise marketing of property in local environment to accommodate corporate

clientele.

For Microtronics, Inc. (a small manufacturer), develop e-commerce solutions to improve

marketing and enhance business development via small retail outlets. Develop products suited

for market niche.

1998-1999 AMERICAN HONDA FINANCE CORPORATION (contractor)

National Logistics Coordinator/Remarketing Administrator

Responsible for coordinating, facilitating and monitoring transfer moves and physical fleet

inventories at four redistribution centers-Ohio (2), Connecticut and Philadelphia valued at over

$80 million. Maintain inventory levels, monitor and record inbound consignments, track and

trace outbound shipments. In Philadelphia, monitor daily operations of facility, interact with staff

and Conrail personnel to develop forecasts to support rail car orders. Identify shipment

quantities for specific auction destinations. In addition, conduct periodic audits at Ohio and

Connecticut locations. Also coordinate remarketing of vehicles at two regional auto auctions

1995-1998 VEHICARE INC.

General Manager-multi-site

Responsible for all phases of sales and operations of company providing on-site maintenance and

preventative maintenance for commercial fleets. Hire, train, supervise and provide ongoing

support to sales staff and technicians. Developed direct marketing program. Conduct weekly

Quality meetings. Initiate and coordinate promotional programs via marketing list to generate

sales and enhance company’s visibility. Established goals and objectives for each branch.

Handle purchasing and inventory. Comply with OSHA and DEP guidelines.

1992-1995 NEW JERSEY LAWYERS SERVICE

Branch Manager

Responsible for coordinating and directing start-up operations and sales effort of a new branch.

Initiated and implemented policies, procedures to implement expedited courier service. Hired,

trained, scheduled and provided ongoing support to a staff of ten couriers. Targeted prospective

clients, directed marketing strategies and personally interacted with attorneys.

1990-1992 GENERAL ELECTRIC CAPITAL CORPORATION (GECARS)

Operations Manager-General Management Program

Hired as part of Corporate General Management Program to ultimately manage own facility.

Assigned to supervise various departments of Auto Auction, i.e. MIS, reconditioning, dealer

relations, operations and personnel. Expanded one department to include 100 hourly employees.

1980-1990 HUDSON TRANSIT LINES

General Manager

Organized and developed a start-up subsidiary including 100 vehicle fleet and 200 employees and

a management staff of five achieving $5 million revenue within five years. Full charge

management of all facets of business unit development and coordination.

1975-1980 ROADWAY EXPRESS CORPORATION

Manager-Terminal Operations

EDUCATION

THE PENNSYLVANIA STATE UNIVERSITY - University Park

M.A. Public Administration

CORTLAND STATE UNIVERSITY-Cortland, N.Y.

B.A. Political Science

PROFESSIONAL AFFILIATIONS

American Management Association .. Delta Nu Alpha .. American Society of Transportation and

Logistics .. American Society of Human Resource Professionals

Willing to Relocate and/or Travel // References Furnished Upon Request

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