Project Manager Six Sigma

Marcus Seldon Parker

**** *** **** ****** ******, MD 21144 e-mail:*************@*****.***

Home: 410-***-**** Work: 703-***-**** DSN: 761.8452

Citizenship: USA Federal Status: Contractor DOD

Social Security: Veterans Preference: N/A

Clearance Status: Secret

Summary of Qualifications

Certified Project Management Professional PMP

11 Years of Project Management Experience, which includes 2 years of international experience

Six Sigma Black Belt

Published: Lean Six Sigma Theory to Practice to Results in Chem-Bio Quarterly Magazine June 2009

Project Management Professional trained

Lean Six Sigma Program Planning

Knowledge and understanding of DoD acquisition and life cycle management policies, procedures and

practices.

Proficiency in Project Management, managing liaison relationships between GSA approved

contractors and federal agencies.

Proficiency Improvement – Experience with the Lean Initiative to standardize operations, quality

standards, and controlled development for the Chemical Biological Radiological, Nuclear

Installation Protection Program, CBRN IPP.

Extensive knowledge of the federal contract acquisition and bidding process, writing of

Request for Quotes (RFQ) and submission of Request for Proposals (RFP).

Proven skill in evaluating Request for Proposals and coordinating project details with prime

contractors and subcontractors.

Long Range Planning & Risk Management

Strategic Planning & Business Plan Development

Expertise in establishing operational protocol, and Standard Operational Procedures (SOP)

WORK EXPERIENCE

Camber Corporation

Office of the Product Manager Chemical Biological Radiological Installation Protection Program

CBRN IPP

06/01/2008 - Present

Business Process Improvement Manager

Falls Church, Virginia

Supervisor: LTC Todd Kustra 703-***-****; Contact: Yes

Salary:

Hours per week: 40

GENERAL DUTIES & RESPONSIBILITIES

Promote the standardization of common business processes, as a means of furthering controlled

development for the Chemical Biological Radiological, Nuclear Installation Protection Program (CBRN

IPP). Improve CBRN IPP business processes using LEAN techniques to create and manage critical

process components. Seek to make business processes more effective, more efficient, and more capable of

adapting to an ever-changing DoD Acquisition Program environment. Coordinate tasks and activities,

conducted by all functional teams for Continental United States (CONUS) and outside of the Continental

United States (OCONUS) operations.

Marcus S. Parker

1727 Sea Pine Circle Severn, MD 21144 e-mail:*************@*****.***

Home: 410-***-**** Work: 703-***-**** DSN: 761.8452

Create and standardize directives and operational policies centered on Lean Imitative, Quality

Management, Risk Management, Utilization Management, Performance Measures, Customer Satisfaction

and Prime Contractor Effectiveness. Provide daily supervision and leadership of the process improvement

team. Work directly with CBRN IPP Project Manager to conduct long range planning, and serve as

advisor for the formulation of the Program Vision and 2010 Strategic Plan. Work directly with CBRN IPP

Project Manager to determine the Program Management plan, Lean Six Sigma Project Selection Criteria,

and execution and allocation of program resources (personnel and funding).

Recent Accomplishments & completed Lean 6 Sigma projects dictating expertise in:

Knowledge of planning and executing non-industrial Lean implementations

Experience in conducting Command level planning and analysis of business improvements

through network of Ad Hoc studies

Ability to research, analyze, interpret and apply rules, regulations, and procedures.

Co-directed Chemical Biological Installation Protection Program PM CBRN IPP with the Project

Manager to create the Organizations Vision, Strategy and FY08 and FY09 Business Plans.

Reviewed, analyzed, and resolved highly complex problems in a cross-functional capacity; authored

and published solutions in the article: Lean Six Sigma Theory to Practice in Joint Program Manager

Guardian (JPMG); scheduled for release in Q4FY09 Chemical Biological Defense Quarterly.

Co-authored the Continuous Process Improvement Plan for Joint Program Manager Guardian (JPMG)

which, an overall plan documenting direction and strategy for the long Lean roll-out of Lean initiative;

under consideration by Joint Program Executive Office for Chemical Biological Defense (JPEO-

CBD).

Developed systematic documentation and recommendations for implementation processes on

Chemical Biological Radiological Installation Protection Program (CBRN IPP) into service culture

following significant study, strategic analysis, and collaboration with Customer Relationship

Management Integrated Product Teams (CRM IPT), Ad-hoc teams comprised of

ARMY/NAVY/MARINE CORPS/AIR FORCE Liaisons officers (LNO), and functional area

managers

Directed Lean Six Sigma projects; Supervised 5 Six Sigma Black Belt Certified personnel who

completed 14 cross functional/organizational Lean Six Sigma projects saving $1.3M Type I- Hard

saving, and $2.3M Type II- cost avoidances.

Directing CBRN 2010 Strategic Planning process which includes strategic Market Analysis for

Chemical Biological Radiological Defense systems from 2010 to 2015.

Selected Projects and Rapid Improvement Events

Created the Customer Satisfaction Process, Customer Survey data review Process, and CBRN IPP

Quality Management System, providing tracking and quality control standards for installations

improving overall customer satisfaction from 3.1Q3FY08 to 4.6 Q2FY09

Created the Programs Project Budget Process which includes prioritization of all OSD, JPEO, and

program determined unfunded funding requirements.

Created CBRN IPP Project Management dashboard metrics to measure, report and communicate the

organization status using 14 cross-functional metrics.

Completed migration of 40,000 acquisition type documents to the JPEO knowledge management

center in 3.0 months, 2 months ahead of schedule.

Reduced design and fielding time from 12.5 months average to 9 months, resulting in $100K of Type I

saving per installation.

CBRN IPP Camber Corporation

Office of the Product Manager Chemical Biological Radiological Installation Protection Program

CBRN IPP

09/15/2007 - 06/01/2008

Marcus S. Parker

1727 Sea Pine Circle Severn, MD 21144 e-mail:*************@*****.***

Home: 410-***-**** Work: 703-***-**** DSN: 761.8452

Falls Church, Virginia

CONUS Deputy Team Lead

Supervisor: MAJ Nicole Reinhardt 703-***-****; Contact: Yes

Salary:

Hours per week: 40

GENERAL DUTIES AND RESPONSIBILITIES

Recruited to manage CONUS operations for the CBRN Installation Protection Program. Supervised and

managed 7 direct reports; installation Leads and Co-Leads who were responsible for the design, fielding,

and sustainment of Army, Navy, Air Force, and Marine Corps installations worldwide.

Selected Accomplishments

designed the fielding process and associated quality metrics to measure success of the Production

Team.

Served on the IPP Quality council with members from System Integrator (SAIC) and managed liaison

communications between Dodd and SAIC.

Utilized knowledge and understanding of Dodd acquisition and life cycle management policies,

procedures and practices to create and publish the CBRN IPP Production Process.

Completed LEAN Six Sigma Black Belt Project to reduce the overall fielding time from 12 months to

9 months.

Led a cross-functional team consisting of CBRN IPP division members from the Army, Navy, Air

force, Marine Corp, LNO’s, and Prime Contractor representatives to create a Lessons Learned

database containing more than 45 leadership approved lessons learned instructional platforms.

The Home Depot Corporations 03/15/2005 - 09/01/2008

Hyattsville, Maryland

General Manager

Supervisor: Jim Emge 443-***-****; Contact: Yes

Salary: $92,000.00 per year

Hours per week: 50

GENERAL DUTIES AND RESPONSIBILITIES

Recruited to redefine operational management processes through process improvement, process control,

Total Quality Management (TQM) and LEAN Six Sigma processes and procedures.

Directly responsible for the P&L of a $65 million store with 235 employees, 7 assistant managers and 19

supervisors. Responsible for local marketing and advertising; customer and vendor relationship

management; merchandise planning and ordering; sales forecasting; and personnel hiring, training, and

discipline.

Selected Accomplishments

Led local marketing program for Home Services in-home installation program which generated

$650,000 in the first 2 quarters. Established a pace for the division to yield over $1.3 million within

its first year.

Effectively managed total store controllable expense to $15,000 under plan, achieved $8.9 million;

approximately 35.9% gross margin.

Presented National Partnership for hurricane preparedness at National Red Cross Headquarters in

Washington, DC, positioning Home Depot as a strategic leader and supplies provider in this area.

Graduated from the Store Leadership Program, a nationally-recognized leadership development and

training program.

Implemented strategic cost cutting process that led to a reduction of $135,000 in annual inventory

carrying costs

Marcus S. Parker

1727 Sea Pine Circle Severn, MD 21144 e-mail:*************@*****.***

Home: 410-***-**** Work: 703-***-**** DSN: 761.8452

Chesapeake Biological Laboratories 10/01/2002 - 03/15/2005

Baltimore, Maryland

Senior Project Manager/Process Improvement Manager

Supervisor: Brad Stramanak 443-***-****; Contact: Yes

Salary: $75,000.00 per year

Hours per week: 40

GENERAL DUTIES AND RESPONSIBILITIES

Oversaw and managed various phases of product development lifecycle process for five clients. Oversaw

project management processes from clinical trials to GMP commercialization and reported. Generated

and submitted quarterly profit and loss reports to senior management.

Selected Accomplishments

Enhanced manufacturing and processes by utilizing Six Sigma Value Stream mapping techniques

resulting in $6,000,000 of cost savings.

Created the corporate Time -To- Market (TTM) Business Model defining how domestic and

international client requirements progress through to regulatory approval and commercial distribution,

allowing for growth and scale-up opportunities as milestones are achieved.

Increased revenues by $5,000,000; created an activity-based job cost model which that determined

cost and selling price for production filling, laboratory services, final packaging and rework processes.

Ciena Corporation 03/15/2001 - 10/15/2002

Linthicum, Maryland

Design For Manufacturing Engineer

Supervisor: John Floyd 410-***-****; Contact: Yes

Salary: $68,000.00 per year

Hours per week: 40

GENERAL DUTIES AND RESPONSIBILITIES

Provided advanced mechanical engineering design analysis on prototype builds of the next generation

products and presented operational and quality systems findings to executive management during weekly

Phase Review meetings.

Selected Accomplishments

Created a cellular manufacturing line for manufacturing group which supported the transition of six

new product families from prototype phase to mid volume assembly. This reduced the overall cycle

time by 2 days and reduced manufacturing defects from 7 defects per module to 2.5.

Xerox Corporation 05/01/1998 - 03/15/2001

Rochester, New York

Operations Supervisor

Supervisor: Herbert McMillian 512-***-**** Contact: Yes

Salary: $52,000.00 per year

Hours per week: 40

GENERAL DUTIES AND RESPONSIBILITIES

Managed 35 operators and 2 engineers, and successfully met the $1,000,000 daily production, operator

safety, quality, overtime, cross training, and workforce efficiency targets.

Selected Accomplishments

Generated $6M of additional revenue by creating additional 100 units to manufacture as a result of

effective management and 100% utilization of remanufactured parts and assemblies.

Marcus S. Parker

1727 Sea Pine Circle Severn, MD 21144 e-mail:*************@*****.***

Home: 410-***-**** Work: 703-***-**** DSN: 761.8452

Advanced from Production Systems Engineer and achieved less than 1% manufacturing defect rate by

providing hands on engineering support to the product line.

Created video work instruction tool for training operators which reduced operator training time by 2

days.

Reduced the Integration line process time by 4 hours through line process balancing without effecting

product quality or cost.

EDUCATION

Rochester Institute Of Technology

09/15/2001 - 06/15/2003

Rochester, New York

Degree Master Of Science - Majors: Operations Research; Minor & Technology Management;

Rochester Institute Of Technology

09/20/1993 - 06/15/1998

Rochester, New York

Degree Bachelors Of Science - Major: Computer In Manufacturing Engineering; Minor: Mechanical

Engineering;

Home Depot

03/15/2005 - 09/01/2008

Hyattsville, MD

Certification Store Leadership Program

Professional Certifications

Six Sigma Black Belt (06/20/2007)

Project Management Professional PMP (06/23/2009)

Acquisition Level 1

ACQ101

PQM101

LOG101

LOG102

Homeland Security Exercise and Evaluation Program (HSEEP)

Homeland Security Exercise and Evaluation Program Train the trainer (HSEEP)

Microsoft Office Professional

Microsoft Visio

Minitab

Affiliations

American Society of Quality Member

Project Management Institute Member

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