Management Software
Resume:
FRANK CIASNOCHA
Hoffman Estates, Il 60169
Business: 847-***-****
Residence: 847-***-****
abns8x@r.postjobfree.com
SUMMARY
Demonstrated leader, result-focused Senior Software manager with significant experience in
progressively responsible positions in Information Technology. Background includes management,
application architecture and development. Most recently served as the Senior Technical Team Lead
for the Software Management Group at AT&T. A skilled team lead who can direct and mentor team
members to proven results.
TECHNICAL EXPERIENCE
Application Knowledge: Assembler (BAL), COBOL, PL/1, CICS, DB2, VSAM, IMS, INTERTEST,
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XPEDITER, Changeman ZMF.
Midrange Knowledge: UNIX, Changeman DS
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Business Object Design, Supervisor, Reporting.
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Implemented Software Management process into the Software Development Life Cycle.
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PROFESSIONAL EXPERIENCE
IBM CORPORATION, Hoffman Estates, IL 2007 to 2008
A multi-billion dollar information technology (IT) company.
Sr. Technical Team Leader, AT&T Account.
Leadership role over the Software Management Group (6 people) which includes Release
Management, Deployment Coordination and promotion of all software to systems test and production
for all Midrange, Mainframe and Windows environments.
Ensured a smooth process throughout the SDLC by working with the team to enhance the
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functions of Release Management, Deployment Coordination and promotion of software. Worked
with AT&T to determine define and implement functions to be provided by IBM for the transition.
Instrumental in determining/implementing AT&T/IBM responsibilities with transition of work to IBM
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and helped team transition from AT&T employee to IBM consultant. With my understanding of the
AT&T process and IBM requirements coordinated this transition by providing technical and
leadership skills.
Demonstrated ability to perform all functions within group when needed. These included Release
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Management oversight throughout the SCLC, Deployment Coordination of all software to Systems
Test and production, and promotion of modified code to all environments.
AT&T/SBC/AMERITECH, Hoffman Estates, IL 1999 to 2007
A provider of telecommunications services in the United States
Sr. Technical Team Leader, Software Management Group (2004 – 2007)
Leadership role over the Software Management Group (6 people) with supervision over Release
Management, Deployment Coordination and promotion of software.
Instrumental in developing and implementing enhanced processes for Release Management,
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Deployment Coordination and promotion of software to midrange, mainframe and windows
environments.
Frank Ciasnocha Page 2
Implemented with team software versioning tools to include Changeman DS for midrange and
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Changeman ZMF for mainframe. This included training developers on the use of the tools.
Instrumental in the creation and implementation of processes pertaining to Software Management
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in relation to the Software Development Life Cycle. Using my previous expertise with SDLC wrote
specific processes for Release Management, Deployment Coordination and software promotion
for the Mainframe, Midrange and Windows environments.
Lead Technical Architect, Mission critical discounting application (1999 – 2004)
Technical Architect over a team of 4 developers modifying purchased software to run on all
mainframes across the company and interface with existing call detail and billing applications.
Coordinated monthly releases and development work with developers to ensure a smooth
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implementation of the changes to production.
With the addition of multiple companies via merger designed, programmed and implemented their
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numerous applications into the discounting application. This required extensive knowledge of our
applications as well as an understanding of the new applications.
Made extensive design and programming changes and oversaw the design and programming of
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my team.
Verified that all specifications were complete are designed correctly and the code developed was
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sound. Reviewed test results to be complete and accurate.
Created design specifications and code that were complete and accurate and met requirements
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resulting in limited to no defects.
ANDERSEN CONSULTING, Chicago, IL 1991 to 1999
Worldwide management consulting, technology services and outsourcing organization.
Technical Lead, Allstate Insurance, Northbrook and Barrington, IL
Technical Lead with expertise in Claims processing supervising a team of 10 people. Technical
Architect on various projects using CICS, DB/2, IMS, COBOL, PL/1 and Assembler, wrote
specifications, and led design and code reviews, interfacing with business units.
AUTOMATED CONCEPTS CONSULTING, Chicago, IL
Mid-size consulting company.
Technical Team Leader, Amoco Corporation - Successfully directed and assisted the
implementation of a new CICS/VSAM based application. Completed installation of CICS in a test
environment; implemented Auto-Install and RDO.
Technical Consultant, Trans Union - W rote hundreds of assembler programs against very complex
record formats. Created IBM Dialog Manager Application for address processing. Evaluated and
recommended vendor packages.
SEARS COMMUNICATIONS, ARLINGTON HEIGHTS, IL 1985 to 1991
Senior Networking consulting for planning the merging of the ALLSTATE insurance network
with the Sears network.
ALLSTATE INSURANCE 1978 to 1985
Principal architect and programmer for an on-line network management and inventory system.
Network Planner and designer for the home office network.
EDUCATION
DePaul University, Chicago, IL
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