Human Resources Manager
Resume:
ELIZABETH J. DeROMA
Dana Point, CA 92629
Residence: 949-***-**** E-mail: *********@*********.***
Accomplished Human Resources executive with cross-functional experience in all aspects of
H.R. including strategic planning, performance management, labor & employee relations and
training management. Multi-disciplined professional with overall business experience in multi-
state union/non-union operations. Strength rests in the ability to integrate HR into the
profitability equations of business.
PROFESSIONAL EXPERIENCE
First Student. Inc October 2005 –
Present
Regional Human Resources Manager
• Created and implemented recruitment initiatives and wage table revisions responsible for
reducing manpower shortages by 31% nationwide and improving retention by 20% over
course of first 9 months.
• Initial focus concentrated on consultative/educational & coaching efforts with field
management to improve employee relations and reduce grievances, labor charges and
arbitrations while elevating skill sets in communications/documentation and positive
employee relations
Introduced weekly communication tool to enhance counsel and education of field mgt. in areas
of performance planning and labor law including FEHA and worker comp, leaves-CFRA,
FMLA an internal benefit coordination, and progressive discipline documentation
• Worked with 7 different unions representing 19 locations successfully negotiating CBA’s in
record time containing cost impacts to under 3% and reducing 1st step grievances 40%
Public Storage, Inc. January 2003 – September
2005
West Division Human Resources
Key executive in decentralization/upgrading of the Human Resources function to enhance field
sales/services for 87 locations including retail operations in CA, AZ, UT and CO.
• Designed and introduced recruitment initiatives to improve applicant flow and screening
process reducing turnover rates from a range of 36% - 91% to 12% - 41%
• Reduced litigation claims from an average of three per month to less than one per
quarter through pro-active aggressive disciplinary/termination investigations
• Designed and implemented performance review system for new retail operations
subsequently adopted nationwide highlighting not only financial performance but
measurable HR performance and subsequent cost determination.
Certus Corporation March 2001 – October 2002
Director of Human Resources
Strategic partner for efforts to turnaround roll up of 4 privately held companies avoiding pending
Chapter 11 and producing profitable bottom line through expense controls, consolidations,
leveraging of human resources, redesign of HR infra-structure and recruitment of top mgt. team.
• Severed employment relationship with over 25% of workforce (95% of top mgt.) absent any
litigation while simultaneously recruiting and building a team of top professionals taking the
corporation into the black within 6 months and positioned for refinancing within 10 months.
• Consolidated/relocated Human Resources department from Oregon to California generating
rent/services savings and reduced staffing needs leveraging existing corporate efforts while
expanding and formalizing HR initiatives to Improve field office support.
• Revamped benefits package pre-empting 17% proposed increase in health/dental benefits
delivering superior coverage, reducing employer premiums of 15% along with 23% savings
in LTD/STD insurance
• Designed/implemented qrtly management orientation training program as well as functional
performance review system and New Hire orientation program to encourage business
referrals, enhance cross-functional utilization of manpower resources and minimize silos.
Safety 1st, Inc., Chestnut Hill, MA March 1996 – November 2000
Director, Distribution & Corporate Human Resources
($135 million developer, manufacturer and retail distributor of baby, safety and security products)
Responsible for designing/introducing H.R. initiatives for product development, sales and
distribution facilities in MA, NH, Canada and the UK. Providing leadership to a staff of 3, initial
focus on establishing and negotiating H.R. vendor relations to enhance fringe benefits.
Supported efforts for standardization of all depts. with development of employee handbook as
well as job descriptions, sales performance standards and job specific performance systems.
• Negotiated and introduced complete fringe benefit package with 31% cost savings and 40%
enrollment expansion with significant benefit improvements for 350 employees nationwide.
• Established a competitive customized incentive compensation plan and qrtly. bonus system.
• Introduced in-house training initiatives to refine management skill sets and support turnover
reduction goals to stabilize employee population for continued growth.
• Established alternative sourcing options to reduce recruitment costs by 61% for exempt
positions and 53% for non-exempt vacancies.
ADT Security Systems, Inc., Methuen, MA August 1985 - February 1996
Regional Manager, Human Resources/Northeast, Midwest
Leadership/consultative responsibilities for 35 locations employing over 2000 associates and
annual gross revenue in excess of $300 million. Primary focus on daily support, employee/labor
relations, grievances and contract negotiations. Full range of H.R services including HRIS,
compensation, benefits administration, mgt. development, succession planning, and customer
service training as well as responding to EEO interrogatories and filing of position statements.
• Develop and introduce E.A.P as well as service award system and substance abuse
training.
• Decertified 5 union locations concluding 15-month work stoppage defeating over 35 ULP’s
while recruiting strike replacements with minimal disruption to business or profitability.
• Developed workshops and trained 200+ managers in various HR disciplines. Introduction of
Legendary Service training with top down d implementation and team building support.
• Active participation in manpower reduction of 25% of the corporate staff. Layoff, transfers
and outplacement were managed without litigation; included notification, resume
preparation, job search targeting, interviewing technique counseling, and networking
assistance.
EDUCATION
MBA Studies - Northeastern University, Burlington, MA - 3.75 G.P.A.
BA - University of Massachusetts, Boston - Human Resources/Business Management
PROFESSIONAL MEMBERSHIPS
Society of Human Resources Mgt. Professionals In Human Resources Association
Trustee Teamsters Local 572 Health Welfare and Retirement Trusts
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