Technician Software

Simon Gee

*** ** ***** ****** • Vancouver, WA ***85

********@*****.***

360-***-****

Education

Clark College Vancouver,

WA

Associate in Applied Science, Computer Networking Administration

Vice-President’s list in fall of 2002 and 2003.

Key courses taken in PC troubleshooting, Windows administration, and

networking principles.

Work History

Nov ’06 – Dec ‘08 Qualitylogic Inc Vancouver,

WA

Test Technician

Execute test scenarios using test parameters

Configure PC workstations and print drivers for testing purposes.

Load proper firmware and ghost image according to test parameters.

Oct ’05 – Jan ’06 Northwest Staffing/Laser Grade Vancouver,

WA

Technician

Troubleshoot technical problems concerning company software.

Assist with installation of software over the phone.

Feb ’05 – Oct ‘05 Veritest Camas,

WA

Test Operator

Conduct printer testing by executing test plans.

Write clear progress notes and track defects.

Sept ’04 – Jan ‘05 Datatech Vancouver,

WA

Technician

Perform computer hardware installation and repair.

Troubleshoot Windows 98/ME/2000/XP software issues.

Run routine diagnostics on customer computers for maintenance.

April ‘04 – June ‘04 Tapani Underground Battle Ground,

WA

Systems Support Technician/Internship

Provide technical support to employee windows based PC workstations.

Research future software installations for main office servers.

Assist in troubleshooting current server software issues.

Certifications/Skills

A+ Certified Service Technician

Network+ Certified Professional

Microsoft Certified Professional

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