Sales Manager

N ANCY E . R OSS

**** ************ ***** **********, ** 08876 908-***-**** (Home) 908-***-**** (Cell)

****@*******.***

HUMAN RESOURCES PROFESSIONAL

Extensive background in Human Resources- including experience in employee recruitment and retention, staff

development, conflict resolution, benefits and compensation, HR records management, HR policies development and legal

compliance.

HR SKILLS

PROFESSIONAL EXPERIENCE

SKILA, INC-INTELLIGRATION COMPANY, Morris Plains, NJ

Global HR Manager, 2008-2009

Collaborated with senior management to hire employees in the US and Europe. Created HR policies and procedures;

recruited employees; created group benefits databases; and developed orientation, training and incentive programs.

Managed leave-of-absence programs and personnel records; administered benefits enrollment and programs; and handled

HR generalist workplace issues.

• Handled employee relations issues for the US, UK and Ukraine locations.

• Set up and maintained employees benefits in the US & the UK including medical, dental, 401K & pension plans in

Europe.

• Maintained ADP, HRIS systems with all employee confidential information.

• Wrote employee Handbook for 2009 including disciplinary procedures, code of conduct, FMLA policy and

benefits information for the US and Europe.

• Worked with a team of 3 HR professionals and managed one employee.

• Interacted with payroll on employee salary changes and updates.

Catalent Pharma Solutions (formerly Cardinal Health), Somerset, NJ

Recruiter 2006-2007

• Recruited Manager, Director & VP positions in 34 locations for a contract manufacturing organization.

• Established trust with all levels of management by sourcing, recruiting and hiring qualified candidates using

PeopleSoft and Taleo applicant tracking.

• Presented business cases to management to justify compensation packages negotiated & presented on their behalf

to hire & retain employees.

• Built strong client group relationships by effectively coordinating on boarding process and assuring seamless

assimilation of new employees into their work.

• Worked through company divestiture creating new positions, evaluating existing jobs and providing talent

solutions for anticipated changes.

Educational Testing Service, Princeton, NJ

Senior Recruiter 2004-2005

• Recruited internal/external professional candidates, using the Behavioral based interviewing process, maintained

candidate activity in Peoplesoft.

• Negotiated and extended job offers in Operations, Communications, Public Affairs, Sales, Marketing,

International, IT and Finance.

Advocate Rx Solutions, Iselin, NJ

Recruitment Account Manager 2003-2004

• Recruited pharmacists and pharmacy techs for placement in retail pharmacies, long term care facilities and

hospitals.

Ventiv Health US Sales, Somerset, NJ

Regional Recruiter 2001-2003

• Recruited Sales professionals and Divisional Managers within the pharmaceutical, medical and specialty arenas.

• Prepared weekly activity reports and maintained all applicant tracking in Webhire, certified in Behavioral Based

Interviewing.

Corporate Marketing, Somerville, NJ

Account Manager 2000-2001

• Sold Promotional products, business gifts and incentive award programs.

Bristol-Myers Squibb, Plainsboro, NJ

Professional Sales Representative, Physician Detailing 1997-2000

• Sold anti-Hypertensive and migraine treatment drugs to Primary care doctors, Internal Medicine, Family Practice,

and Cardiology physicians.

• Significantly increased market share of beta-blocker & beta diuretic therapy.

• Sales Representative, Inside Sales for Apothecon, The leader in Generic Industry

• Sold generic pharmaceuticals, antibiotics, cardiovascular, insulin and OTC products to independent pharmacies.

Johnson & Johnson Family of Companies, New Brunswick, NJ 1985-1997

• Janssen Pharmaceutical- Human Resources internship while attending Rider University.

• Johnson & Johnson Hospital Services- Sales role as an Account Associate and Inside Sales Rep. Supported and

sold products from Codman, Johnson & Johnson Medical and Ethicon.

• Ethicon Inc. -Customer Service Representative handled customer inquiries, billing issues and credit complaints.

Held various contract recruiter roles at, Daiichi-Sankyo, 2008, Genta, Inc. Oncology, 2006 and Johnson & Johnson, 2005.

E DUCATION:

1995-Rider University, Lawrenceville, NJ, BA Liberal Studies/Communications

1990-Raritan Valley Community College, North Branch, NJ, AAS Business Management

2004-Rutgers University, New Brunswick, NJ, Intro to Labor Relations

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