Technician Software

William Galbreath

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**** ** ** ***., ********, OR 97206

503-***-**** (home)

503-***-**** (cell)

***************@****.***

SUMMARY OF TECHNICAL QUALIFICATIONS

Experienced administration and management of small computer networks

Skilled in managing Windows 2003 Server based network

Qualified in troubleshooting connection problems, permission issues and user errors

Practiced in setting up wired and wireless access connections

Knowledgeable in computer hardware repair

Veteran in software installation and imaging

Knowledgeable in maintaining both software updates and hardware upgrades

Skilled in Polycom audio and video conferencing equipment

Practiced in maintaining current technical information and inventory

Veteran in recycling of both hardware and software

PROFESSIONAL EXPERIENCE

Computer Technician

Clackamas Community College, 2001 – 2009

First contact person for computer and related issues

Responsible for resolving these issues as soon as possible

In charge of installing new software as needed

Accountable for maintenance of workstations, laptops, printers, projectors, etc.

Responsible for physically monitoring network/computer equipment and functionality

Network Administrator/Computer Technician

New Hope Community Church, 2005 – Present

Responsible for the operations of a Windows networking environment consisting of 50

users, 5 networked printers, and 5 servers which include an email and file server

In charge of installing and configuring the operating systems and software for all new

computers to be used on the network

Dependable troubleshooting of both connectivity and application problems

Installed and configured wireless access points in various locations throughout the

church

Network Administrator/Computer Technician

Restore America, 2001 – 2007

Setup and maintained a small home based computer network consisting of 2

workstations, 1 laptop and 1 network printer

Installed and configured wireless access for connectivity throughout the office

On call for any troubleshooting needs regarding network accessibility or application

f unctions

EDUCATION

2001

Clackamas Community College - Oregon City, OR

Associates of Applied Science Computer Networking

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